Mimosas Hair Studio

Critical: Quality, Value******GO ANYWHERE ELSE***** SAVE YOUR HAIR!!I WENT IN AS A FIRST TIME CLIENT. Asked for touch up of my current balayage and came out looking like an 80’s hair band singer vs a cheetah. My top hair was dyed BLACK, which bled into my highlighted hair turning it ORANGE! The bottom of my hair was also dyed BLACK!?! I was told she was going to darken it up a little to make it “blend” better. I mean, the salon was very dark, I had no idea what the color actually looked like until I got into my car. ALL MY HAIR STYLISTS KNOW YOU DON’T DARKEN A BALAYAGE!!! I got home and my husband was shocked. He said I should go back. I was trying to give the stylist the benefit of the doubt so 2 hrs later, I text the stylist asking for advise since it was quite a bit darker than I was expecting. She said to wait and the color would fade… I wore my hair in a bun for 2 weeks I was so embarrassed walking around looking like a German shepherd! I messaged her again which she offered to try and fix but couldn’t get me in for another 3 weeks!!?? What? I then contacted the owner. ANGELA. No help. Basically, did not offer help, nor a refund and stated that she “just rents the booths out” and “contact the stylist”. WOW. As an owner?? Your reputation is worth this? OKAY. I went elsewhere, $200 LATER and 4 hours of stripping dye out of my hair it looked descent. I contacted THE OWNER asking for a refund since I paid so much to correct her stylist mistake and she said “I’m on vacation for the next 2 weeks so ask the stylist for a refund” AM I IN THE TWILIGHT ZONE??? APPARENTLY ANGELA COULD CARE LESS ABOUT CLIENTS BEING PLEASED OR THE REPUTATION OF HER SHOP. PLEASE BEWARE. SAVE YOUR HAIR AND GO ANYWHERE ELSE!!! These people know nothing about business, nothing about owning mistakes and nothing about accountability.******GO ANYWHERE ELSE***** SAVE YOUR HAIR!!I WENT IN AS A FIRST TIME CLIENT. Asked for touch up of my current balayage and …More

******GO ANYWHERE ELSE***** SAVE YOUR HAIR!!

Critical: Professionalism, PunctualityHad a appointment with Lauren this would have been my second Appointment with her . Received a text a few minutes before appointment stating she will change appointment time to 30 minutes later . I did not notice this text until at salon as I myself am very busy person juggling all kinds of things. So I went inside to see what time I will be served and was told a few minutes so I waited after a 30 minute wait I went to see if she was done with last client and I was told that I was inconsiderate for coming in and I should not have and that she would not be keeping her appointment time. I guess because she is self employed as I was told a number of times that she can choose who she works on and that my time is not as important as her time and I should be more considerate of her time. Also she stated that because I have not been there in 8 weeks I was not important customer I guess I will tell my husband that 2 months of chemo during Covid and running my own business should be punishment for not showing up sooner. I guess if you’re looking for a place to make you feel welcome and important this is not the place to go.Services: Hair coloring, Hairstyling, HaircutHad a appointment with Lauren this would have been my second Appointment with her . Received a text a few minutes before appointment stating she will change appointment time to 30 minutes later . I did not notice this text until at salon …More

Had a appointment with Lauren this would have been my second Appointment with her . Received a text a few minutes before appointment stating she will change appointment time to 30 minutes later . I did not notice this text until at salon as I myself am very busy person juggling all kinds of things. So I went inside to see what time I will be served and was told a few minutes so I waited after a 30 minute wait I went to see if she was done with last client and I was told that I was inconsiderate for coming in and I should not have and that she would not be keeping her appointment time. I guess because she is self employed as I was told a number of times that she can choose who she works on and that my time is not as important as her time and I should be more considerate of her time. Also she stated that because I have not been there in 8 weeks I was not important customer I guess I will tell my husband that 2 months of chemo during Covid and running my own business should be punishment for not showing up sooner. I guess if you’re looking for a place to make you feel welcome and important this is not the place to go.