Michelle Pro Nails

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI really wanna keep this salon my own secret, but the truth is others should know how good it is! This was my first visit to Pro Nails after tiring of the poor customer service at my previous salon and I must say this experience was a breath of fresh air. The salon seemed nicely appointed; more so than you would expect from the street view. As soon as I came in, Michelle was professional & nice, greeting me, letting me know the wait time, and also taking a look at my desired nail design to make sure she could do it. Without an appt, I was told an hour wait–which is about what I expected for a Saturday, but it did end up being slightly less: 45 minutes. I also saw them allow people to put their names down, leave and come & back; a nice courtesy not often afforded at other shops. Michelle worked carefully with me the entire time, suggesting colors and asking questions to make sure I was happy with my holiday design. Her customer service was amazing and I also found the prices to be very affordable. I left more than happy with my nails and having found a new nail place, as I will be back again and again!Services: Nail art, Acrylic nailsI really wanna keep this salon my own secret, but the truth is others should know how good it is! This was my first visit to Pro Nails after tiring of the poor customer service at my previous salon and I must say this experience was a …More

I really wanna keep this salon my own secret, but the truth is others should know how good it is! This was my first visit to Pro Nails after tiring of the poor customer service at my previous salon and I must say this experience was a breath of fresh air. The salon seemed nicely appointed; more so than you would expect from the street view. As soon as I came in, Michelle was professional & nice, greeting me, letting me know the wait time, and also taking a look at my desired nail design to make sure she could do it. Without an appt, I was told an hour wait–which is about what I expected for a Saturday, but it did end up being slightly less: 45 minutes. I also saw them allow people to put their names down, leave and come & back; a nice courtesy not often afforded at other shops. Michelle worked carefully with me the entire time, suggesting colors and asking questions to make sure I was happy with my holiday design. Her customer service was amazing and I also found the prices to be very affordable. I left more than happy with my nails and having found a new nail place, as I will be back again and again!