MERCY AFRICAN HAIR BRAIDING

Critical: ProfessionalismI am just now leaving the shop and am completely caught off guard. I have had my hair braided there 3 times before and had a wonderful experience. Mercy herself has never been my stylist though. My appointment was for 11am and when I arrived there was another client waiting for her as well. He was to be taken first. I expressed to Mercy that if she had only called to tell me that I would have saved money on daycare by dropping my baby off later. She wasn’t exactly nice about my comment. I waited as I really needed my hair done. An hour and a half later as I go to get in the chair I asked her for a table to put my drink on. She said they were all being used. She had 4 storage bins that were the right height for me to use. She told me to just hold my cup. That was all in retaliation for my saying it was inconsiderate of her to not tell me that she had double booked. Then she proceeded to tell me that when you go to a stylist you aren’t guaranteed an appointment time. Well if you go an unprofessional salon that’s what happens. I don’t give my business to unprofessional establishments. I admire the artistry of the African braiders but I find most of their attitudes in business extremely harsh and entitled. I will not kiss $@& to get my hair braided. I don’t believe I was being the least bit unreasonable. I didn’t ask for a discount. I didn’t yell at her. I pointed out an act of unprofessionalism. If you don’t want to hear about your unprofessional acts don’t commit them.Edit: It should speak volumes that she refuses to accept valid criticisms. Most businesses that receives bad reviewers reach out to the customer to resolve the issue. She would rather leave a nasty remark. Sad!Service: Hair extensionsI am just now leaving the shop and am completely caught off guard. I have had my hair braided there 3 times before and had a wonderful experience. Mercy herself has never been my stylist though. My appointment was for 11am and when I …More

I am just now leaving the shop and am completely caught off guard. I have had my hair braided there 3 times before and had a wonderful experience. Mercy herself has never been my stylist though. My appointment was for 11am and when I arrived there was another client waiting for her as well. He was to be taken first. I expressed to Mercy that if she had only called to tell me that I would have saved money on daycare by dropping my baby off later. She wasn’t exactly nice about my comment. I waited as I really needed my hair done. An hour and a half later as I go to get in the chair I asked her for a table to put my drink on. She said they were all being used. She had 4 storage bins that were the right height for me to use. She told me to just hold my cup. That was all in retaliation for my saying it was inconsiderate of her to not tell me that she had double booked. Then she proceeded to tell me that when you go to a stylist you aren’t guaranteed an appointment time. Well if you go an unprofessional salon that’s what happens. I don’t give my business to unprofessional establishments. I admire the artistry of the African braiders but I find most of their attitudes in business extremely harsh and entitled. I will not kiss $@& to get my hair braided. I don’t believe I was being the least bit unreasonable. I didn’t ask for a discount. I didn’t yell at her. I pointed out an act of unprofessionalism. If you don’t want to hear about your unprofessional acts don’t commit them.

Positive: Quality, ValueI called ahead and asked if they had time to Braid my hair 30 min prior to close. I was a little anxious cause I’m a white guy in our US 2020 political climate walking into a shop called African hair braiding. They made me feel right at home, very welcoming energy, they speak French to each other the whole time (and English to me) and even though I didn’t understand a word besides bonjour and oiu, I just loved their energy. I would recommend them to anyone, they did an awesome job. Also stayed for an hour and 15 after close to finish my hair. Thank you for everything you are blessed ❤️.I called ahead and asked if they had time to Braid my hair 30 min prior to close. I was a little anxious cause I’m a white guy in our US 2020 political climate walking into a shop called African hair braiding. They made me feel right at …More

I called ahead and asked if they had time to Braid my hair 30 min prior to close. I was a little anxious cause I’m a white guy in our US 2020 political climate walking into a shop called African hair braiding. They made me feel right at home, very welcoming energy, they speak French to each other the whole time (and English to me) and even though I didn’t understand a word besides bonjour and oiu, I just loved their energy. I would recommend them to anyone, they did an awesome job. Also stayed for an hour and 15 after close to finish my hair. Thank you for everything you are blessed ❤️.