Meraki Hair Studio

Critical: Professionalism, Quality, ValueMy first and only review have even done for a business but felt so compelled due to the extreme dissatisfaction. If I could give less than zero stars I would. 8/10 daughter (age 17) had appt for highlights and deep conditioning. I made the appt for her so I know what was wanted. Three hours later ( our normal salon takes 1hr 45 minutes always). Her natural blonde hair was Carmel colored! Stylist knew that it was darker instead of lighter (we asked for highlights) but she said she does not have any natural light by her station so it does look darker there inside the building. She said “go out in the sun it will lighten up and then wash it many times.. it will get better!!!!!!!!Daughter left there and went directly to work (ice cream stand) where there are no mirrors. All the while when her hair was getting styled she kept turning her chair away from the mirror so she could not see it.When she returned from work at 11:00 pm and looked in the mirror it was terrible. The worst her beautiful hair has ever looked. There clearly was a mistake made by this new YOUNG stylist.I called first thing in the morning with my concerns. No one answered the phone but I left a message. 4.5 hours later still no one returned my call.I called again, spoke with receptionist Alyssa. She handled call very well by contacting the stylist ( who was off today!) Alyssa called me back after talking to stylist ( also named Alyssa!) who said the toner put on her hair made her hair darker (she put dark toner of her hair instead of purple toner for blonde hair- what our normal salon does!!) But then proceeded with a bunch or excuses about how if you don’t complain before you leave they will not do anything about it!! Though daughter did state it did not look how it normally does and was too dark and stylist told her to “ wash it and go out in the sun to lighten it!!!!Never had to do any of these “special things” after hair was done at other salon( they were closed for vacation or still would have gone there).Receptionist hands call over to owner. This is where a situation that could have been easily resolved went from bad to worse. Was willing to do nothing about situation. Was filled with excuses and unfortunately this and unfortunately that. Said we were not eligible for a refund (though I never even ask for one) because you have to complain before you leave the premises after that they don’t care!!But daughter did express her hair was definitely not right and was given a bunch or excuses before she left. Remember my daughter is a teenager and will not complain loudly and make a scene because she is not like that. She calmly expressed her displeasure and was given a bunch of excuses as to why it was not correct and basically shoved out the door because next appt was there. Correction needed to be done today (8/11) because daughter was to be on a plane checking into college across the country the next day and would not be back until Christmas. Owner would not budge with correcting the issue. My daughter has hair all the way down her back that she is now stuck with and ruined. Owner tried to say they were showed a picture of hairstyle and that we asked for a balayage. Totally untrue. That never happened. She then admitted she had my daughter mixed up with someone else!!The owner is not capable of handling complaints. Her main goal is to keep saying “unfortunately we can’t do anything” she is just trying to keep the money in her pocket and dishing out horrible customer care/ satisfaction. I would not take my dog here. Young stylists that don’t know what they are doing. I get people make mistakes but the way you go about correctly them in the end is what matters the most. Owner also stated the salon has “ mood lighting” so it’s hard to see what your hair looks like inside till you go OUTSIDE!!Ps normal salon charges $82 for the same service. This place charged $190!!!!!!! Go somewhere else.. Better job done cheaper.Thanks for nothingService: Hair coloringMy first and only review have even done for a business but felt so compelled due to the extreme dissatisfaction. If I could give less than zero stars I would. 8/10 daughter (age 17) had appt for highlights and deep conditioning. I made the …More

My first and only review have even done for a business but felt so compelled due to the extreme dissatisfaction. If I could give less than zero stars I would. 8/10 daughter (age 17) had appt for highlights and deep conditioning. I made the appt for her so I know what was wanted. Three hours later ( our normal salon takes 1hr 45 minutes always). Her natural blonde hair was Carmel colored! Stylist knew that it was darker instead of lighter (we asked for highlights) but she said she does not have any natural light by her station so it does look darker there inside the building. She said “go out in the sun it will lighten up and then wash it many times.. it will get better!!!!!!!!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueLauren is absolutely wonderful to work with and my hair always turns out amazing! She is very talented and extremely knowledgeable. I really appreciate her honesty with expectations and explanation of achievable results. The atmosphere in the salon is totally laid-back and relaxed. All of the ladies who work there are so kind and down to earth. I will never go anywhere else again!Services: Hair coloring, Gloss or Glaze, Hairstyling, HaircutLauren is absolutely wonderful to work with and my hair always turns out amazing! She is very talented and extremely knowledgeable. I really appreciate her honesty with expectations and explanation of achievable results. The atmosphere in …More

Lauren is absolutely wonderful to work with and my hair always turns out amazing! She is very talented and extremely knowledgeable. I really appreciate her honesty with expectations and explanation of achievable results. The atmosphere in the salon is totally laid-back and relaxed. All of the ladies who work there are so kind and down to earth. I will never go anywhere else again!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueJust walked in , and they took me got militarily crew cut . Lot better job , then other place. Glad to fine a place , that cares how your cut looks. Had Brennan did awesome job. Very friendly place , will be going back .recommended to any guy , looking for good cut .

Just walked in , and they took me got militarily crew cut . Lot better job , then other place. Glad to fine a place , that cares how your cut looks. Had Brennan did awesome job. Very friendly place , will be going back .recommended to any guy , looking for good cut .