Maxy Nails

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueLove love love Maxy Nails! Been going here with my mom and sister for the last 15 years. I moved to LA a few years ago and not a nail salon in LA compares to the high quality of work at Maxy Nails. Nails always look fab, last forever, and the massages are top notch. Super friendly, warm staff that make you feel at home. Highly recommend.Services: Pedicure, Manicure, Facial treatments, Gel manicuresLove love love Maxy Nails! Been going here with my mom and sister for the last 15 years. I moved to LA a few years ago and not a nail salon in LA compares to the high quality of work at Maxy Nails. Nails always look fab, last forever, and …More

Love love love Maxy Nails! Been going here with my mom and sister for the last 15 years. I moved to LA a few years ago and not a nail salon in LA compares to the high quality of work at Maxy Nails. Nails always look fab, last forever, and the massages are top notch. Super friendly, warm staff that make you feel at home. Highly recommend.

Critical: Professionalism, Quality, Valuethe woman who helped me was nice however she did not do her job properly. I asked to soak off my acrylics and she proceeded to use a metro card to try and take off my nails. She did it about three times until she finally just used a nail drill to grind away at the acrylic. After all this I still have acrylic on my nails. I also asked for a manicure and at the end I had paint on my fingers. She removed all she could but I can still see some flaws.Service: Manicurethe woman who helped me was nice however she did not do her job properly. I asked to soak off my acrylics and she proceeded to use a metro card to try and take off my nails. She did it about three times until she finally just used a nail …More

the woman who helped me was nice however she did not do her job properly. I asked to soak off my acrylics and she proceeded to use a metro card to try and take off my nails. She did it about three times until she finally just used a nail drill to grind away at the acrylic. After all this I still have acrylic on my nails. I also asked for a manicure and at the end I had paint on my fingers. She removed all she could but I can still see some flaws.

Critical: ProfessionalismI used to love Maxy Nails for the jelly pedicures but this week, I had such a horrible experience, I will no longer go back. I asked for a jelly pedicure and manicure. During my pedicure, another customer walked in and my technician spoke to her and let her know to take a seat and she’ll be with her soon. Because of that, they gave me someone else for my nails which I don’t love but didn’t have a choice. When I sat down to get my nails done, I noticed a sign that said no tip on card, must be in cash. From here, I panicked a bit because I only had 9$ and I would have given it ALL to the one technician if they didn’t split me up. At the end of my appointment, I gave the woman who did my pedicure the 5 dollar bill as she did a wonderful job, massage, the whole 9 and the rest of my money to my nail tech (4$). Now I normally tip much higher than this but it was technically 15%. It was all I had. When I gave it to her, she TOOK IT FROM ME AND COUNTED IT OUT AT THE TABLE IN FRONT OF ME. she pointed 1-2-3-4? I thought maybe she wasn’t sure what it was so I explained, that’s for you. Is somethjng wrong? She said “NO, 5”. I said I’m sorry it’s all I have in cash. It says you don’t take tip on card right? To which she responded “mhm” and degraded me for the tip I gave her in front of all the customers. She then just starred at me and I began to feel so uncomfortable. I just put my head down and continued to grab my belongings. Then before I got up from her station, she goes “PEDICURE?” And started calling the technician over. I’m told her “ I know …I have a tip for her too, thank you?” It was almost like she thought I wasn’t going to tip her or that she was annoyed she was getting a tip? She rushed to follow me (I mean I tried to get out of there fast and she was still on me) over to her and watched me give her the $5. The pedicure technician just said thank you while the nail technician continued to grill me. I turned around and just said “I’m sorry but this is VERY RUDE OF YOU” and walked out completely embarrassed. I never had anyone count their tip in front of me, let alone tell me (and others around me) that I’m wrong and that she needs more money. I called the manager 10 mins later because I couldn’t shake the feeling and the manager said “what do you want me to do?” And hung up after I told her how embarrassed and uncomfortable I am now coming there. “I’ll talk to her, bye!”Once I got home, I hand sanitized and it burned so bad. I then realized I had 5 fingers all cut up at the cuticle.So disappointed in the experience.Services: Pedicure, Gel manicuresI used to love Maxy Nails for the jelly pedicures but this week, I had such a horrible experience, I will no longer go back. I asked for a jelly pedicure and manicure. During my pedicure, another customer walked in and my technician spoke …More

I used to love Maxy Nails for the jelly pedicures but this week, I had such a horrible experience, I will no longer go back. I asked for a jelly pedicure and manicure. During my pedicure, another customer walked in and my technician spoke to her and let her know to take a seat and she’ll be with her soon. Because of that, they gave me someone else for my nails which I don’t love but didn’t have a choice. When I sat down to get my nails done, I noticed a sign that said no tip on card, must be in cash. From here, I panicked a bit because I only had 9$ and I would have given it ALL to the one technician if they didn’t split me up. At the end of my appointment, I gave the woman who did my pedicure the 5 dollar bill as she did a wonderful job, massage, the whole 9 and the rest of my money to my nail tech (4$). Now I normally tip much higher than this but it was technically 15%. It was all I had. When I gave it to her, she TOOK IT FROM ME AND COUNTED IT OUT AT THE TABLE IN FRONT OF ME. she pointed 1-2-3-4? I thought maybe she wasn’t sure what it was so I explained, that’s for you. Is somethjng wrong? She said “NO, 5”. I said I’m sorry it’s all I have in cash. It says you don’t take tip on card right? To which she responded “mhm” and degraded me for the tip I gave her in front of all the customers. She then just starred at me and I began to feel so uncomfortable. I just put my head down and continued to grab my belongings. Then before I got up from her station, she goes “PEDICURE?” And started calling the technician over. I’m told her “ I know …I have a tip for her too, thank you?” It was almost like she thought I wasn’t going to tip her or that she was annoyed she was getting a tip? She rushed to follow me (I mean I tried to get out of there fast and she was still on me) over to her and watched me give her the $5. The pedicure technician just said thank you while the nail technician continued to grill me. I turned around and just said “I’m sorry but this is VERY RUDE OF YOU” and walked out completely embarrassed. I never had anyone count their tip in front of me, let alone tell me (and others around me) that I’m wrong and that she needs more money. I called the manager 10 mins later because I couldn’t shake the feeling and the manager said “what do you want me to do?” And hung up after I told her how embarrassed and uncomfortable I am now coming there. “I’ll talk to her, bye!”