MaxBerry Boutique Salon LLC

Positive: Professionalism, Quality, ValueShelly did an outstanding job with my hair. It needed a trim and deep conditioning. The products and knowledge she has is so appreciated. I will be a regular client!! And will recommend her anytime.Services: Haircut, Hairstyling

Shelly did an outstanding job with my hair. It needed a trim and deep conditioning. The products and knowledge she has is so appreciated. I will be a regular client!! And will recommend her anytime. Haircut, Hairstyling

Positive: Professionalism, QualityAbsolutely loved my experience! Friendly, great music taste, positive vibes AND my hair is on point!!! Hasn’t even been 24 hrs and already so many compliments . I recommend her and will be back!Service: Braids

Absolutely loved my experience! Friendly, great music taste, positive vibes AND my hair is on point!!! Hasn’t even been 24 hrs and already so many compliments . I recommend her and will be back! Braids

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueWhere to start !!!! Made an appointment for bohemian box braids on her website (which was super easy) a few days before I had an appointment . Everything was great . Love my hair , I have never felt more comfortable at a hair salon and I’ve been in Tyler pretty much my whole life and I’ve been to a lot of them . Shelly and her daughter , are soooo funnny . So talented , she’s a jack of all trades . I love good wholesome , fun energy . The music was jamming . I will definitely be spending more money here . The prices are affordable for EVERYONE. Come and get your hair done here , you won’t be disappointed. Good , genuine, hard working people are hard to come by . God knew what he was doing when he lead me here . I’ve never had so much fun getting my hair braided . Loved it !Services: Makeup services, Hairstyling, Hair extensionsWhere to start !!!! Made an appointment for bohemian box braids on her website (which was super easy) a few days before I had an appointment . Everything was great . Love my hair , I have never felt more comfortable at a hair salon and I’ve …More

Where to start !!!! Made an appointment for bohemian box braids on her website (which was super easy) a few days before I had an appointment . Everything was great . Love my hair , I have never felt more comfortable at a hair salon and I’ve been in Tyler pretty much my whole life and I’ve been to a lot of them . Shelly and her daughter , are soooo funnny . So talented , she’s a jack of all trades . I love good wholesome , fun energy . The music was jamming . I will definitely be spending more money here . The prices are affordable for EVERYONE. Come and get your hair done here , you won’t be disappointed. Good , genuine, hard working people are hard to come by . God knew what he was doing when he lead me here . I’ve never had so much fun getting my hair braided . Loved it !

Critical: Professionalism, Punctuality, Quality, ValueExtremely unprofessional. Didn’t inform me of the fact that she wasn’t at her salon anymore, causing me to make a blank trip there. Then lied and said she sent the new address when she never did. I had to then ask her to send me the address because I didn’t have it. Then proceeds to send me to go buy jam for her because she didn’t have any. Like I said, extremely unprofessional. She said she would take $5 off the service and didn’t. I had to text her about it afterwards(multiple times because she doesn’t respond). She then catches a attitude with me, saying “girl lemme send you this lil $5” (mind you the jam was actually 7.57 but okay). Not to mention, she didn’t even do my style good. The braids are lopsided and everyone I know has agreed with me on that. She has been unprofessional every time I’ve went to her(late to my appointments, leaving my appointment for an extended time, and now this). I will never go back to her again. I do not recommend.Service: BraidsExtremely unprofessional. Didn’t inform me of the fact that she wasn’t at her salon anymore, causing me to make a blank trip there. Then lied and said she sent the new address when she never did. I had to then ask her to send me the address …More

Extremely unprofessional. Didn’t inform me of the fact that she wasn’t at her salon anymore, causing me to make a blank trip there. Then lied and said she sent the new address when she never did. I had to then ask her to send me the address because I didn’t have it. Then proceeds to send me to go buy jam for her because she didn’t have any. Like I said, extremely unprofessional. She said she would take $5 off the service and didn’t. I had to text her about it afterwards(multiple times because she doesn’t respond). She then catches a attitude with me, saying “girl lemme send you this lil $5” (mind you the jam was actually 7.57 but okay). Not to mention, she didn’t even do my style good. The braids are lopsided and everyone I know has agreed with me on that. She has been unprofessional every time I’ve went to her(late to my appointments, leaving my appointment for an extended time, and now this). I will never go back to her again. I do not recommend.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI visited the MaxBerry Salon Boutique today and left highly satisfied. The establishment was A1 and the service was impeccable. Miss Shelly gave me exactly what I asked for and went above and beyond to make sure I liked the finished product. I also purchased some items from her boutique and again very pleased. If you haven’t been by to see her I would suggest that you do and you’ll leave satisfied too.Service: HairstylingI visited the MaxBerry Salon Boutique today and left highly satisfied. The establishment was A1 and the service was impeccable. Miss Shelly gave me exactly what I asked for and went above and beyond to make sure I liked the finished …More

I visited the MaxBerry Salon Boutique today and left highly satisfied. The establishment was A1 and the service was impeccable. Miss Shelly gave me exactly what I asked for and went above and beyond to make sure I liked the finished product. I also purchased some items from her boutique and again very pleased. If you haven’t been by to see her I would suggest that you do and you’ll leave satisfied too.

Critical: Professionalism, PunctualityI am giving 1 star because my kids hair actually turned out really nice. I scheduled 2 appointments on Oct 1st starting at 10 a.m. She arrived 45 minutes late. When she did arrive she had to leave to get some towels. She returned at 11 a.m. Then she started on my son’s dreads and realized she needed to take a different approach to dread his hair. She asked if I would run to the store to buy some hair gel. I did. That was supposed to be deducted from the $205 I payed for my son and daughter’s service. It wasn’t. It took 3 hours to do his hair. He started crying in the middle of service because of the pain she was causing him. At around 3 p.m she started my daughter’s hair. I washed her hair before we came and put no product in it but brushed it. I was told at least 20 times throughout the process of her doing my daughter’s hair how matted it was and that this was my fault because I did not take care of her hair correctly until I finally got upset and had to walk out of the shop while her Dad stayed with her. My daughter was crying and shaking as she used a comb to comb through and part her hair for braids. I told her I normally use conditioner and a brush to do it and then part it and had never caused her that kind of pain. People’s hair are different and you can’t do everyone’s hair the same. It was supposed to be a great 1st time experience with braids for my daughter. It was a horrible, long and a very unprofessional ordeal that we will never do again! So dissapointing! After we left I was told by my 8 year old daughter that she whispered next to her “Yo Mama outside mad cuz she know she made your hair matted!” I really could not believe what I was hearing! She also needed to bum several cigarettes from my husband during the 7 hours we were there. What does professionalism consist of these days? Do your research before you take your kids to a hair stylist!I am giving 1 star because my kids hair actually turned out really nice. I scheduled 2 appointments on Oct 1st starting at 10 a.m. She arrived 45 minutes late. When she did arrive she had to leave to get some towels. She returned at 11 a.m. …More

I am giving 1 star because my kids hair actually turned out really nice. I scheduled 2 appointments on Oct 1st starting at 10 a.m. She arrived 45 minutes late. When she did arrive she had to leave to get some towels. She returned at 11 a.m. Then she started on my son’s dreads and realized she needed to take a different approach to dread his hair. She asked if I would run to the store to buy some hair gel. I did. That was supposed to be deducted from the $205 I payed for my son and daughter’s service. It wasn’t. It took 3 hours to do his hair. He started crying in the middle of service because of the pain she was causing him. At around 3 p.m she started my daughter’s hair. I washed her hair before we came and put no product in it but brushed it. I was told at least 20 times throughout the process of her doing my daughter’s hair how matted it was and that this was my fault because I did not take care of her hair correctly until I finally got upset and had to walk out of the shop while her Dad stayed with her. My daughter was crying and shaking as she used a comb to comb through and part her hair for braids. I told her I normally use conditioner and a brush to do it and then part it and had never caused her that kind of pain. People’s hair are different and you can’t do everyone’s hair the same. It was supposed to be a great 1st time experience with braids for my daughter. It was a horrible, long and a very unprofessional ordeal that we will never do again! So dissapointing! After we left I was told by my 8 year old daughter that she whispered next to her “Yo Mama outside mad cuz she know she made your hair matted!” I really could not believe what I was hearing! She also needed to bum several cigarettes from my husband during the 7 hours we were there. What does professionalism consist of these days? Do your research before you take your kids to a hair stylist!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueHad a good experience. Did an awesome job on my daughter hair!!! Such a lifesaver because my daughter has alot of hair!! Will be back to get mine done!!!! Love the professionalism!!!!Service: Hairstyling

Had a good experience. Did an awesome job on my daughter hair!!! Such a lifesaver because my daughter has alot of hair!! Will be back to get mine done!!!! Love the professionalism!!!! Hairstyling

Critical: ProfessionalismI sent my wife here to get single leafs twist and she came back with big box braids and the braids didn’t last but a week. My wife called to get a few of her braids put back in and tms. Shelley haven’t responded or try to help her very unprofessional and I will never come back and dnt care about her customers she had to stop ro for get cigars so she can smoke a blunt horribleService: HairstylingI sent my wife here to get single leafs twist and she came back with big box braids and the braids didn’t last but a week. My wife called to get a few of her braids put back in and tms. Shelley haven’t responded or try to help her very …More

I sent my wife here to get single leafs twist and she came back with big box braids and the braids didn’t last but a week. My wife called to get a few of her braids put back in and tms. Shelley haven’t responded or try to help her very unprofessional and I will never come back and dnt care about her customers she had to stop ro for get cigars so she can smoke a blunt horrible