Master Nails

Critical: ProfessionalismI went to Master nails to get my eyebrows waxed. When I walked in, I noticed the staff was not friendly. I was not greeted. But I just wanted my eyebrows done. So, I ignored it. Before, I laid down on the bed, I asked was it sanitized (thinking with everything going on, I had the right to ask) but I couldn’t believe my ears when she told me to leave if I didn’t trust them. I was so upset with her attitude that I did just that… I LEFT and will NEVER return.I went to Master nails to get my eyebrows waxed. When I walked in, I noticed the staff was not friendly. I was not greeted. But I just wanted my eyebrows done. So, I ignored it. Before, I laid down on the bed, I asked was it sanitized …More

I went to Master nails to get my eyebrows waxed. When I walked in, I noticed the staff was not friendly. I was not greeted. But I just wanted my eyebrows done. So, I ignored it. Before, I laid down on the bed, I asked was it sanitized (thinking with everything going on, I had the right to ask) but I couldn’t believe my ears when she told me to leave if I didn’t trust them. I was so upset with her attitude that I did just that… I LEFT and will NEVER return.

Critical: Professionalism, QualityIf I could give 0 stars, I would. They discriminate against me for being disabled. I went to get my eyebrows wax and she just looked at me and was like I cannot do it and insisted on me getting off my walker. I told her that I was able to walk short distance but I would need to have my walker with me but she completely disregarded me and said that I would have to walk from the front of the store to the back.i could have easily pushed my walker closer to the back then get some support from my sister and get the service done. but she and the man treated me like I was nothing. Don’t patronize this location.If I could give 0 stars, I would. They discriminate against me for being disabled. I went to get my eyebrows wax and she just looked at me and was like I cannot do it and insisted on me getting off my walker. I told her that I was able to …More

If I could give 0 stars, I would. They discriminate against me for being disabled. I went to get my eyebrows wax and she just looked at me and was like I cannot do it and insisted on me getting off my walker. I told her that I was able to walk short distance but I would need to have my walker with me but she completely disregarded me and said that I would have to walk from the front of the store to the back.i could have easily pushed my walker closer to the back then get some support from my sister and get the service done. but she and the man treated me like I was nothing. Don’t patronize this location.

Positive: Cleanliness, Quality, ValueI have been going to Tom & Hillary’s nail salon for over 12 yrs..when it was Perfect Nails and more recently as Master Nails. I enjoy their friendship, the quality of work they do and materials they use and the cleanliness of their shop. They have always gone out of their way to use the most up to date equipment and use of ventilation systems that keeps the smells to a minimum. I would not go anywhere else.Services: Manicure, PedicureI have been going to Tom & Hillary’s nail salon for over 12 yrs..when it was Perfect Nails and more recently as Master Nails. I enjoy their friendship, the quality of work they do and materials they use and the cleanliness of their shop. …More

I have been going to Tom & Hillary’s nail salon for over 12 yrs..when it was Perfect Nails and more recently as Master Nails. I enjoy their friendship, the quality of work they do and materials they use and the cleanliness of their shop. They have always gone out of their way to use the most up to date equipment and use of ventilation systems that keeps the smells to a minimum. I would not go anywhere else.

Critical: Professionalism, QualityI did my nails at this “Master Nails “ place, and it didn’t last even 4 days, my permanent Gel nail came off , I came back and I ask if they could kindly replace and make it again, as I payed 30$ and the quality didn’t prove even for a week, they said we cannot guarantee anything and it just happens.After that, I said it’s fine, could you then remove the gel as an excuse,cause I feel embarrassed to wear this ugly broken nails.“He” said , yes, but you have to pay!It’s unbelievable how unprofessional and rude they are, I came out of this place very unhappy and frustrated!I did my nails at this “Master Nails “ place, and it didn’t last even 4 days, my permanent Gel nail came off , I came back and I ask if they could kindly replace and make it again, as I payed 30$ and the quality didn’t prove even for a …More

I did my nails at this “Master Nails “ place, and it didn’t last even 4 days, my permanent Gel nail came off , I came back and I ask if they could kindly replace and make it again, as I payed 30$ and the quality didn’t prove even for a week, they said we cannot guarantee anything and it just happens.

Positive: Cleanliness, QualityI will not let anyone else touch my nails but master nails. They never chip or break , it’s great quality products. They know their regular customers very well and I have never been disappointed with their services.Service: Manicure

I will not let anyone else touch my nails but master nails. They never chip or break , it’s great quality products. They know their regular customers very well and I have never been disappointed with their services. Manicure

Critical: Professionalism, PunctualityIt’s pretty sad to make an appointment . Call 15 mins before walking in n the door to check face mask policy. (I called in parking lot of there shop) I went to the dollar store got a mask . Still arrived before my appointment time . To be told a lady just walked in an it’s going to be 45 min wait. EVEN THO I HAD AN APPOINTMENT. When I called to ask about the mask I let them know I had an appointment. This is not the 1st this has happened but it’s the last .Service: Acrylic nailsIt’s pretty sad to make an appointment . Call 15 mins before walking in n the door to check face mask policy. (I called in parking lot of there shop) I went to the dollar store got a mask . Still arrived before my appointment time . To be …More

It’s pretty sad to make an appointment . Call 15 mins before walking in n the door to check face mask policy. (I called in parking lot of there shop) I went to the dollar store got a mask . Still arrived before my appointment time . To be told a lady just walked in an it’s going to be 45 min wait. EVEN THO I HAD AN APPOINTMENT. When I called to ask about the mask I let them know I had an appointment. This is not the 1st this has happened but it’s the last .