4.1 – 144 reviews • Massage spa
MassageLuXe offers high-quality massages, facials, and waxing services. Licensed massage therapists and estheticians help clients find relief for chronic pain and skin conditions in a relaxing environment. MassageLuXe promotes health and wellness for the body and mind through massage and skin health treatments. MassageLuXe believes in the strength and power of massage therapy and treating your skin properly. Massage therapy can relieve stress and anxiety, which improves your mental health and wellbeing. Additionally, therapeutic massage provides pain management and relief for people suffering from numerous ailments and chronic conditions. Therapeutic massage and skin health treatments aren’t just a luxury — they are methods of self-care!
Appointments: massageluxe.com
Hours
Sunday | 10 AM–8 PM |
Monday | 9 AM–9 PM |
Tuesday | 9 AM–9 PM |
Wednesday | 9 AM–9 PM |
Thursday | 9 AM–9 PM |
Friday | 9 AM–9 PM |
Saturday | 9 AM–8 PM |
Services
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Address and Contact Information
Address:
204 S Buchanan St, Edwardsville, IL 62025
Phone: (618) 307-0093
Website: https://massageluxe.com/locations/edwardsville-il
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Reviews
cassie flynn
There contracts are screwy and to get constant message lined up can be a pain. 30 days out or more(my thought on purpose so your charged another month). However, always a great to decent message. Never a terrible time. Always clean.
… moreBeth Walker
Do not get locked into their monthly club. You can never get in here for a message. They don’t have very many message specialist. So this is why it’s so hard to get in. Manager not very good at handling a complaint. The lady that did my message was just okay. Not bad or anything just nice but talked a lot. I tried again for the 4th time to get appointment and they are 3 weeks out again. I never got to use this club membership since opening it a few months back. Don’t get locked in!
… moreShar P
From the reception area to the massage therapists. They are awesome. I look forward to my monthly massages. A shoutout to James and Gina. Best masseuses there in my opinion. They take the time to ask if I have any problem areas that need to be worked over. Heather at the front desk is great as well. They are always professional and friendly. Love the hydro bed. Try to get there early to get some time on it. Always feel refreshed when I leave.
… moreChrista Cook
Some massages great some not great. Keep in mind it is a 50 min massage not 1 hr. Plan on booking appointments at least 3 weeks or more in advance. That doesn’t really help when you have an issue that needs to be address within days not weeks. Consistent therapist seems to be difficult because of therapist turn over.
… moreSarah Spencer
Poor customer service. My $20 tip turned into a $40 charge with no explanation until I called the store twice to finally get an answer. If you cancel your membership and select giftcard option be sure you have your appointments booked well in advance bc otherwise you’ll have to pay $20 to use the 1 hr massage you’ve also already paid for!! They claim that this is their policy but yet the staff seems to be unaware of it. And don’t even bother with customer service in the store they hung up on me instead of transferring me to the manager.
… moreKari Manker
Positive: Professionalism, QualityI had an excellent experience today! This was my first time getting a massage at this location. I chose the hot stone massage, and it was amazing! Everyone was helpful, polite, and professional. I booked a facial for next month, and cannot wait to go back!
I had an excellent experience today! This was my first time getting a massage at this location. I chose the hot stone massage, and it was amazing! Everyone was helpful, polite, and professional. I booked a facial for next month, and cannot wait to go back!
… moreBecca Screnock
I’ve been going here for years and never had any issues like the one today.
… moreRachel Dawid
Critical: Communication, Professionalism, QualityHORRIBLE!!! I do NOT recommend Massage Luxe- Edwardsville. The manager is extremely rude and will do nothing to make the customer happy. We had a membership problem and he wouldn’t even try to resolve the issue. Very rude and did nothing in his power to help. They train their staff to just get people signed up for memberships and do not explain cancellation policies or anything in the fine print. I do NOT recommend going here. You will be disappointed and the staffing and management is horrible. Also, they just want to take your money. I wish I could leave 0 stars. DO NOT WASTE YOUR TIME OR MONEY!HORRIBLE!!! I do NOT recommend Massage Luxe- Edwardsville. The manager is extremely rude and will do nothing to make the customer happy. We had a membership problem and he wouldn’t even try to resolve the issue. Very rude and did nothing in …More
HORRIBLE!!! I do NOT recommend Massage Luxe- Edwardsville. The manager is extremely rude and will do nothing to make the customer happy. We had a membership problem and he wouldn’t even try to resolve the issue. Very rude and did nothing in his power to help. They train their staff to just get people signed up for memberships and do not explain cancellation policies or anything in the fine print. I do NOT recommend going here. You will be disappointed and the staffing and management is horrible. Also, they just want to take your money. I wish I could leave 0 stars. DO NOT WASTE YOUR TIME OR MONEY!
… moreMichael Richardson
Extremely long wait times to get an apt booked
… moreKatelyn Kilzer
Critical: Communication, ProfessionalismI loved the massage therapist, but Dakota in the front, was horrible and horrible communication. I will never be back here thanks to the front desk people. Worst experience ever!! I wish I could give zero stars.
I loved the massage therapist, but Dakota in the front, was horrible and horrible communication. I will never be back here thanks to the front desk people. Worst experience ever!! I wish I could give zero stars.
… more … View more
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