Massage Works

  4.2 – 64 reviews   • Massage therapist

Massage Works 49512

Located In: Woodland Mall

Hours

Thursday11 AM–8 PM
Friday11 AM–8 PM
Saturday11 AM–8 PM
Sunday12–6 PM
Monday
(Washington’s Birthday)
11 AM–8 PM
Hours might differ
Tuesday11 AM–8 PM
Wednesday11 AM–8 PM

Address and Contact Information

Address: 3195 28th St SE, Kentwood, MI 49512

Phone: (616) 977-2090

Website:

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Reviews

Mike Davis
Prices are WAY TO HIGH. I was told 2 years ago that the price increase from $60 an hour to $72 and hour was only temporarily because of Covid. Well, Covid is over and their prices have not gone back to normal. It’s just a big money grab scam. Stay away. You can go to most any professional massage place in town and won’t be charged more than $60 an hour. Also, if they don’t like the amount you tip they give you a cold look.
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Kathy
Only walk in if you like REALLY HARD PRESSURE….Originally the price was 60 an hour, but i paid 72. I actually would prefer to undress so they can massage better, but nope. Clothes on. I had a man who used his elbows pretty much the entire time and i am bruised up and down my back. I asked him 3 times to go softer but i dont think he
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Jaime Lambka
Critical: Communication, Professionalism, QualityMy daughters and I went here for full body massages. For one of my daughters, this was her first experience having a massage. All three of us had a terrible experience! First off, they clearly didn’t look at the check in sheet to see what level of pressure to apply and just used HARD pressure on all three of us (none of us asked for that). I emphasize hard because I’ve had several massages and I feel that the pressure applied was unnecessarily hard. My poor daughter that has never had a massage got the worst of it. She kept trying to sit up or turn to tell him that the pressure was too much and he kept pushing her back down on the table. When she got up she was in tears. Then to top it all off, I was given a dirty look for not tipping. They’re lucky I paid at all! I will never go back to this place.My daughters and I went here for full body massages. For one of my daughters, this was her first experience having a massage. All three of us had a terrible experience! First off, they clearly didn’t look at the check in sheet to see what …More
My daughters and I went here for full body massages. For one of my daughters, this was her first experience having a massage. All three of us had a terrible experience! First off, they clearly didn’t look at the check in sheet to see what level of pressure to apply and just used HARD pressure on all three of us (none of us asked for that). I emphasize hard because I’ve had several massages and I feel that the pressure applied was unnecessarily hard. My poor daughter that has never had a massage got the worst of it. She kept trying to sit up or turn to tell him that the pressure was too much and he kept pushing her back down on the table. When she got up she was in tears. Then to top it all off, I was given a dirty look for not tipping. They’re lucky I paid at all! I will never go back to this place.
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Seeking Freedom
I thought it was going to be an okay place, but I left with serious back pain because they don’t know how to massage and they massage with their elbows and they dig into your back. I gave him zero tip and I will never return, hopefully nobody has to go through what I went through
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Amber Lee
Forget the food food massages these people know how to crack you rub you and you sleep better than you ever do every time I visit this place
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Jennifer Warner Ronan
I had a disappointing start here. The first time I tried to get in I was told to come back in 10 minutes which is totally fine because I was a walk in, but then when I came back I was told to wait another 40 minutes. Unfortunately I didn’t have that kind of time to wait so I came back another day. The second attempt was better. I was able to get in but still not wowed with the experience. The massage therapist was not very friendly and did not adjust the chair to my height which clearly had a much taller person there before me so my neck felt strained the whole time. I should have said something so I guess that’s on me but I kinda feel like this is something that should not need to be said. Anyway, it wasn’t a terrible experience but if given the choice, in the future I’d rather go to the Chinese massage place at Rivertown mall instead.
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Jibril
I went for the 20min chairback acupressure massage, and just had to add 10 more minutes. I’ve only had one other professional massage years ago, but I gotta say this guy knew what he was doing. I will be back.
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Angie Azar
I got a 60 min full body and was charged $72 not $60. Also the man injured me. This was a week ago and I am still all messed up. I like deep tissue so I didn’t ask him to go lighter on me. The problem is he was not applying pressure to the right spots. I have been getting massages for years and this was very bad.
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Anne Oneill
I love that this place is walk-in based. When I’m in the area and I have time, so do they! Great massages, just tell them if they are using too much pressure. I take my own unscented lotion, as I have allergies to scent and their lotion is very strongly scented. I also love that I don’t have to worry how recently I shaved my legs, because you don’t undress!
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Charde Perry
I love this place! As a massage therapist I value getting massages but a lot of places are either too expensive and the quality of work is poor or over booked and u can’t keep a regular routine, but here u walk in you get an awesome massage and a good price. I have gone through several reward cards there which u get a stamp for everytime u get a massage. I love…it
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