Address and Contact Information
Address: 3638 W Pioneer Pkwy # 102, Pantego, TX 76013
Phone: (817) 861-6200
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Reviews
Amanda Ehrlich
I purchased a Groupon for a massage here and was treated to the worst customer service I’ve ever received. Apparently they put out too many Groupons and are severely over booked. It took them a week to respond to my email about my initial appointment. Every time I have tried to call their business line it goes to voice mail and they seem to only want to correspond with customers via email. When I gave them a weeks notice I needed to change my appt because of my work hours changing (via email again as nobody ever answered the business line), they did not respond until 3 days later. By that point, they were fully booked and had to squeeze me in after hours. When I arrived at the location 15 minutes early, as you do when you’re getting a massage somewhere for the first time, the door was locked, no one answered my knocks or the phone, and the only sign at the entrance was that they closed at 6. Thinking they were closed and I had been forgotten about, I called one last time, left a voice mail about what had happened, and returned home. THEN I got a call saying they had been with a client and that they lock their doors in between customers and that was normal practice. I have been to several massage places and none of them have ever been locked. If this was their practice, there should be a sign on the door saying something or they should have let me know in their emails, knowing they had me scheduled at an odd hour and what it would seem like when I arrived. It’s possible they’re wonderful people and good at their jobs, but I’ll never know because of their terrible customer service and business skills.
… moreKarla Jackson
She is amazing, she has helped me feel so much better. I had to stop seeing her for financial reasons, but i soon realized i could not do without the treatment and have resumed my therapy with her!
… more