Massage Green SPA

  3.7 – 164 reviews   • Massage spa

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Massage Green SPA 48084

Appointments: managemyspa.com

Hours

Thursday9 AM–9 PM
Friday9 AM–9 PM
Saturday9 AM–9 PM
Sunday10 AM–6 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM

Address and Contact Information

Address: 748 W Big Beaver Rd, Troy, MI 48084

Phone: (248) 817-2489

Website: https://massagegreenspa.com/?SPA=Troy

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Reviews

Kara Ramos
My spouse and I received a couples massage as a gift for Christmas. All of the staff were so very polite and professional! It was my first time getting a massage. Unfortunately, I do not remember my masseuses, name but she was so sweet! She communicated with me about my problem areas and made sure I was comfortable. We both left feeling amazing and very relaxed! Will definitely be back again soon!
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Winoma Heard
The staff (Shakira & Alexis), were friendly & very professional. Shakira did my massage, and it was AMAZING! I will definitely be going back.
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suzan Shallal
It was the worse experience. I had back and shoulder pain so I decided to schedule 60 minutes massage to heal it. When I first walked in I told the masseuse (Ryan) to concentrate on my shoulders especially my left shoulder coz I’m in pain and that’s the reason for my visit today. He started massaging my lower back in a way it was hurting and it was the most annoying massage ever and he totally ignored the areas that I told him about. Then he moved to my legs and he was massaging the side of my legs not the muscle that they usually massage which it did nothing to me and almost 50 minutes into my massage and he still didn’t touch the areas where I told him to concentrate on which we’re my shoulders and neck. I had to remind him few times. Finally he said you have only 5 minutes do you want me to do only one side not both shoulders. I was so close into waking out half way through my massage. I wasted my time and money and left with more pain than when I walked in. I tried to call the place after to complain about my visit, they won’t answer my calls. A week later and I’m still trying to call them. It was waste of money and time and now I have to find another place pay another fee for my back pain.
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Diana Serban
The lack of responsibility from their establishment due to a mistake they made was appalling. Early in the week I called to check if I had any services left from a groupon I purchased more than a year ago. My only intent was to use up services I already paid for if I had sessions left. The lady I spoke to said I had one full massage and 3 sauna sessions. I was under the impression I only had sauna sessions left but I took them at their word and didn’t think their system was mistaken. I scheduled a massage and sauna session. When I arrived, the receptionist asked me if I had the groupon because the voucher number wasn’t in their system so I tried to pull up the one I had purchased. Long story short, someone accidentally entered the groupon twice and misinformed me about having services left. The receptionist offered an introductory rate massage for their mistake and I declined saying I didn’t want the services because I only scheduled the appointment because of the groupon. They tried to charge me the cancellation fee aka the full charge of services because I didn’t want to pay for their mistake and even threatened to call the cops on me when I said I was just going to walk away. After arguing with the manager she said she would cancel the appointment and I wouldn’t have to pay the cancellation fee.
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lil y
Critical: CommunicationWas debating posting this for a while, but decided I might be able to help someone avoid the uncomfortable situation I was put in. When I scheduled the appointment for a couples massage I specifically asked for 2 females, among personal preference, this was my first massage and I was already hesitant about being naked with a stranger touching me near my most sensitive areas. I wanted to go to a professional place I could trust to be completely transparent with me. They assured me both me and my partner would be getting women massaging us. When I came In I have good reason to believe both me and my partner were given transgender women. I have absolutely no personal problem people living their life the way they want to. I support personal choice. That being said I said multiple times I would only be comfortable with a woman massaging me and I feel as though this place lacked communication and transparency. I was put in an extremely uncomfortable situation and again I don’t want to offend anyone, I just felt like This situation could have been avoided if they showed their clients more transparency.Was debating posting this for a while, but decided I might be able to help someone avoid the uncomfortable situation I was put in. When I scheduled the appointment for a couples massage I specifically asked for 2 females, among personal …More
Was debating posting this for a while, but decided I might be able to help someone avoid the uncomfortable situation I was put in. When I scheduled the appointment for a couples massage I specifically asked for 2 females, among personal preference, this was my first massage and I was already hesitant about being naked with a stranger touching me near my most sensitive areas. I wanted to go to a professional place I could trust to be completely transparent with me. They assured me both me and my partner would be getting women massaging us. When I came In I have good reason to believe both me and my partner were given transgender women. I have absolutely no personal problem people living their life the way they want to. I support personal choice. That being said I said multiple times I would only be comfortable with a woman massaging me and I feel as though this place lacked communication and transparency. I was put in an extremely uncomfortable situation and again I don’t want to offend anyone, I just felt like This situation could have been avoided if they showed their clients more transparency.
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Cathrine Bouford
I didn’t care for the massage therapist that I was assigned to. He kept asking concerning questions that worried me but wouldn’t give me the reasons why he was asking. He even made comments that made me feel very uncomfortable. Over all, it wasn’t really a good experience and I would never get a massage from him again. I had no choice of therapist at the time because he was the only one available.
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Hezekiah Savage
Critical: Communication, Professionalism, QualityThey took me in LATE. I had an hour massage. They didn’t take me in until 4:15 but they stopped at 4:45. The room was cold, and air was blowing directly on me and the only thing I was offered was the heat on the bed to be turned UP. My therapist was a tall pale guy, who’s hands were ice cold just like his oil. No communication or asking me how it felt. My massage was supposed to be deep tissue, and I had target areas listed, but yet he massaged me no deeper than my skin. No deep pressure was really applied. 0/10 wouldn’t recommend.They took me in LATE. I had an hour massage. They didn’t take me in until 4:15 but they stopped at 4:45. The room was cold, and air was blowing directly on me and the only thing I was offered was the heat on the bed to be turned UP. My …More
They took me in LATE. I had an hour massage. They didn’t take me in until 4:15 but they stopped at 4:45. The room was cold, and air was blowing directly on me and the only thing I was offered was the heat on the bed to be turned UP. My therapist was a tall pale guy, who’s hands were ice cold just like his oil. No communication or asking me how it felt. My massage was supposed to be deep tissue, and I had target areas listed, but yet he massaged me no deeper than my skin. No deep pressure was really applied. 0/10 wouldn’t recommend.
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Danielle Woody
Don’t bother booking online because they can’t accommodate anything other than basic massage even if you book otherwise. They also called to tell me this 40 min before my appointment started. Very unprofessional. I will say the girl who called seemed very nice.
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Bree Petretis
Deniese and Mianne are the BEST! Will be going back for them again 🙂
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Renae Klein
Was appalled at the lack of skill my therapist had, being asking to pay $139 for a deep tissue massage felt like a joke. Certainly not the place to go for anything more than a basic massage, if even that.
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