Located In: Draper Peaks
Appointments: massageenvy.com
Hours
| Wednesday | 8 AM–10 PM |
| Thursday | 8 AM–10 PM |
| Friday | 8 AM–10 PM |
| Saturday | 8 AM–8 PM |
| Sunday | 10 AM–6 PM |
| Monday | 8 AM–10 PM |
| Tuesday | 8 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 219 E 12300 S #16, Draper, UT 84020
Phone: (801) 495-4280
Photo Gallery
Last Updates
Obagi Medical® Anniversary Sale Feb 20 – Mar 5 Obagi Medical® Anniversary…
3 days ago
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
Join Now & Get a New Member Starter Kit! Jan 2 – Mar 31 Sign up for a new 12-month…
Jan 2, 2023
Reveal Your Natural Radiance Jan 1 – Mar 31 Wish you could wave a magi…
Jan 1, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
Related Web Results
Utah Massage Therapy | Facials
Let Massage Envy in Utah take you there. … All Locations; UT. Massage Envy Locations. 16 Locations in Utah. City, State or Zip. Geolocate. Geolocate.
Customized Massages in Salt Lake City, UT
Massage Envy Spa at 655 East 400 South offers customized massages in Salt Lake City, UT and the nearby area. Book your appointment today.
Massage Envy: Book a Massage Near You Today
Your body needs maintenance just like everything else. Keep it in top shape with a massage or facial regimen.
Reviews
Cynthia Alex
It would take a lifetime of massages to get rid of the stress from dealing with this location. We froze our membership because we could NEVER schedule massage appointments, but they charged us anyway. I tried to take advantage of their other services to use up the “points” I had accumulated trying to get a massage. Every time I arrived for an appointment, there was confusion because I had two accounts with my phone number. EVERY time they said they would fix it and never did. I always had to wait for them to find my account with associated with appointment. A few weeks ago, I went for a facial and they weren’t sure what facial I booked so that had to be straightened out before we could get started. With the facial, I bought an extra service which the esthetician would have forgotten had I not asked about it. Twice I have booked appointments online and it wasn’t in their system. The first time I showed up for the appointment and I was told not to book online. So, the next time I was there, I tried to book in person before I left my appointment. That time there wasn’t a massage appointment available for months and was told to search for appointments and book online! Since then, I have booked stretch and facial appointments online and haven’t had a problem. However, recently I booked a facial and stretch appointment online and when I called to cancel the stretch appointment, they said I didn’t have anything scheduled! While on the phone with them, I was looking at the my “upcoming appointments” on my account on the Massage Envy website that confirmed both appointments! I said it was a good thing I didn’t show up for the appointments that had been confirmed. The lady on the phone said “there must be some lag time between the time I made the appointment and when it would be in their system.” I had been at least 24 hours since I made the appointment. She told me I shouldn’t book online. Finally, after hassle after hassle, we canceled our membership. Sorry this review is so long, but I hope I can spare someone else the nightmare we’ve experienced at the Draper location.
… moreKrista Humphrey
Massages are fine, but the customer service has been so absolutely horrible the past year. Sounds like they have new people in to try and fix it, but my frustration has grown to a point of no return lol. They never have times available for members, no one ever knows whats going on when you call and ask questions– or you are asked to call back, OR you are on hold for forever. Its depleting and I can’t wait until my subscription is canceled. Sounds like they need help with training employees at the front desk.
… moreKarras VanderLinden
In the last year, there has been a mass exodus of therapists and employees. I can no longer get a massage. They say they are booked out 4 months. I can’t get massages, yet they still charge me. This is not okay.
… moreMegan Moore
Please believe the recent, poor reviews left by other customers because they’re spot on. I’ve been a member for 8 years and ME has become a nightmare. I’m at the point I’m booking facials I don’t really want, just to use credits before I cancel, because booking an actual massage is impossible. That being said, I recently scheduled a 60 minute facial and the esthetician only spent 20 mins on the service. I’m not exaggerating. I was still charged two credits ($140 value). $140 for 20 mins. Wild to me that a business is allowed to operate how ME has this last year. Waiting for a call from management whom I’m told can discuss the issue with me, but I’m not holding my breath.
… moreAlisa Doman
New management. All the therapists quit. We were lucky enough to book 9 appointments 3 months in advance (which were their next available openings and as far out as they will book). All but two were cancelled on us and often without notice until we showed up for the appointment. There is no way we’ll ever be able to use our monthly credits. It’s like winning the lottery to actually get an appointment. And then you can almost be guaranteed ME will cancel the appointment of you anyway.
… moreJodi Witman
Do not get a membership! I have been a member of massage envy for five years, every time I schedule a massage, the therapist quits and then they leave me with no one. I have canceled my membership, but I have one credit and a half of credit left, and they’re booked out until October! That’s ridiculous, I understand it is hard to run a business with the staffing shortages, but you should offer a refund if you can’t accommodate your customers. You had no problem taking my money, but when you can’t deliver on the product you have a problem refunding it. I’m not going to drive 30 minutes to a massage envy to have a massage and have it cost me $10 in gas.
… moreAmber Donnelly
Unprofessional with no communication.
… moreEric Konold
First off, I’ve been a member for like 10 years. I’ve always thought ME was at least ok if you found a good therapist but over the last year their customer service has been awful.
… moreJanet Eddy
Do not get a message membership here if your goal is to get messages. You will continue to be charged monthly but be unable to book a massage. I’ve tried seeing if they can pause my membership to let me catch up but they won’t. I’ve been told to book at other locations and they have the same issue. I’ve also been told to get a facial but I don’t want facials. I’m going to quit my membership soon and just cut my losses.
… moreOlivia Harline
Critical: ProfessionalismI was going here for a little over a year, I had a membership and it was pretty good. It was really hit or miss on the person you got, some did super good and some were not very good. I thought it was worth it since I was pregnant and then being postpartum it was always nice to get out of the house and get a massage. Well a couple months ago, I tried to go on the app to make an appointment and they had cancelled my account. They never informed me they were doing this. My account was just…cancelled one day for no reason?? I work customer service and manage accounts and we do not cancel customers account WITHOUT INFORMING THEM at least! I’m pretty upset about it since now I have to find a new massage place, but they’ve lost a loyal customer.Update: the owner reached out to me about this review. He says my account was not cancelled but payments haven’t been going through. I had the same card number and it has been 4 months since my last charge. So for 3 months they didn’t try to contact me to update my card? Then they said in order to continue my services, I would need to pay the full 3 months before I could start again all up front. Like yeah, no. Never coming here again.I was going here for a little over a year, I had a membership and it was pretty good. It was really hit or miss on the person you got, some did super good and some were not very good. I thought it was worth it since I was pregnant and then …More
I was going here for a little over a year, I had a membership and it was pretty good. It was really hit or miss on the person you got, some did super good and some were not very good. I thought it was worth it since I was pregnant and then being postpartum it was always nice to get out of the house and get a massage. Well a couple months ago, I tried to go on the app to make an appointment and they had cancelled my account. They never informed me they were doing this. My account was just…cancelled one day for no reason?? I work customer service and manage accounts and we do not cancel customers account WITHOUT INFORMING THEM at least! I’m pretty upset about it since now I have to find a new massage place, but they’ve lost a loyal customer.