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Located In: Belmar
Appointments: massageenvy.com
Hours
Monday | 9 AM–10 PM |
Tuesday | 9 AM–10 PM |
Wednesday | 9 AM–10 PM |
Thursday | 9 AM–10 PM |
Friday | 9 AM–10 PM |
Saturday | 9 AM–10 PM |
Sunday | 9 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 7033 W Alaska Dr, Lakewood, CO 80226
Phone: (303) 922-3689
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Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
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Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
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Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
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Reviews
Joe Rosse
My wife and I are done with Massage Envy. When we first started 5 or 6 years ago they were great, but since COVID it’s nearly impossible to book appointments. Bookings are often months out, and twice I’ve had those cancelled because the therapist had quit. The recommended workaround is to call around 12:30 to check for cancellations later that day, but half the time no one answers. Today was the last straw: I called three times and got no answer; the recorded message said to leave my name and number and they’d call back. It’s now 8 pm and no call (and again no answer when I called).
… moreAllison Baumert
Massage availability is awful and I have been canceled on 4/6 facials that I booked weeks in advance. With these cancellations they were unable to make it right by rescheduling me for a similar time. The girl on the phone was also just making lots of excuses for the high amounts of cancellations. While I’m sure things come up, 4/6 and not making it right is bad business.
… moreConstance Turner
Unfortunately this was the worst massage I’ve ever had in my life, couldn’t wait for it to end. The masseuse talked the whole time and would tell me stories while barely massaging me.. bizarre experience. On top of that they asked me to get a membership 3-4 times during my visit. Do your research before booking a masseuse here.. I wanted to get my money back but felt bad doing so based on the stories my masseuse was telling me.
… moreJeanette Roark
Manager Ari was rude when I called to ask questions about my membership I signed up for. She talked over me and wouldn’t listen to my questions or concerns. Very frustrated with how they handled the membership program I’ve been a part of for over 2 years. I will be cancelling my plan with them!
… moreBret Wurster
Do not sign up for membership. They rarely have appointments to use your monthly credits on. They repeatedly sell you that you can freeze your membership at any time for up to 6 months, but this is not true. A few years ago maybe the membership worked but they keep raising the monthly price even as they have appointments to use them on. The masseuse were always professional and well trained is the only bright spot.
… moreR O
I rarely write reviews. This one is both positive and negative. Positive – there are some good therapists, the music is relaxing, this place is great about putting you on a wait list and then calling you when a slot opens up, masking and social distancing in the lobby make me feel safe. Negative – Miranda needs to remember she works for a massage company. People go there to relax. I called to book a few appointments because many therapists are booked for months, and the online calendar only shows next month. Miranda talked a million miles a minute and continually made me feel rushed off the phone. I hung up too soon; so I called back to finish, and was practically scolded. In decades of getting massages, I’ve never had such a stressful massage booking experience. I will be sure to immediately hang up if she ever answers the phone again. But she’s not the only employee who’s forgotten where they work. The last time I was in there, multiple employees walked in while chatting on their cell phones in full voice. Again, people are in the lobby, trying to unwind and mentally prepare for their massage, or they have just had a massage, and are now entering a room with people speaking loudly. It’s just very jarring. The lobby should be quiet. Dimmer lights in the lobby would also be nice. This could be achieved by putting in some blinds.
… moreElle Smith
No one told me I had to wear a mask to come in this location and it’s the only one that does this. No one said hello when I walked in and I had to and then was immediately asked about my mask and it’s been over for a long time now. Plus, you should really tell us when we book the appointment. Won’t be coming back to this location again. I would’ve been turned away. The front desk attendant told me as she gave me the “last mask” like I was lucky. Bad customer service. Amazing massage though.
… moreSarah Jeffers
Please be aware you must wear a mask here, which no one told me when making my appointment. Besides the fact I find it very unreasonable considering masks have been optional for months now including public transportation, the fact they did not have masks to hand out to customers who had no idea about this policy is ridiculous. I visited the Arvada location 2 weeks ago and was not required to wear one. I was told I could go buy one and come back and when I refused they finally said they may have one in the back. They made a huge deal about this publicly. My facial was nice but was cut 5 minutes short which is also frustrating given my initial interactions with the salon. When I went to explain afterwards about my frustrations and to let the staff know I understood this was not their fault, but how disappointed I was that I was not made aware of this beforehand, I was greeted with an unfriendly response in addition to the front desk person telling me that not having a mask was like not wearing shoes into their building. That was such a ridiculous response and I will not be back to this location ever again. If people want to visit a massage envy with friendly people that allow the choice to wear a mask, I HIGHLY recommend the arvada location on 64th and Indiana.
… moreUke
I should have looked at the reviews before trying this place. They’re all spot on. Crooked management and incompetent front desk associates. DO NOT GET THE MEMBERSHIP. DO NOT BELIEVE WHAT THEY WILL TELL YOU ABOUT THE MEMBERSHIP. They lie to your face with a smile.
… moreRhonda Curtis
I’ve been a member for years. I used to take my mother and we’d use couples room so I could help her. She had Alzheimer’s but still loved a great massage. The staff has always been great.
… more