Services
… View moreAddress and Contact Information
Address: 602 Center Dr A, Superior, CO 80027
Phone: (303) 499-9900
Website: https://www.massageenvy.com/
Photo Gallery
Related Web Results
Colorado Massage Therapy | Facials
Arvada · Aurora · Boulder · Broomfield · Castle Rock · Colorado Springs · Denver · Fort Collins · Grand Junction · Greeley · Greenwood Village …
Customized Massages in Colorado Springs, CO
Massage Envy Spa at 3254 Cinema Point offers customized massages in Colorado Springs, CO and the nearby area. Book your appointment today.
Colorado Springs, CO Massage Therapy | Facials
Massage Envy – First & Main. 3254 Cinema Point. Colorado Springs , CO 80922. US · Massage Envy – Rockrimmon. 742 Village Center Drive. Colorado Springs , CO …
Reviews
Annette Cormier
I’m glad I found this location as they’re really professional, great customer service and several good therapists, and a lovely relaxing environment. Glad I signed up for monthly sessions! Pam and Eve are the best therapists at this location (so far that ive tried!). When I call if nobody answers they call me back within 10 minutes which is great service Because I’m typically calling on way to another meeting, don’t like to wait on hold and it’s awesome to know they will return my call so quickly!
… moreAshley O’Connell
Critical: Communication, ProfessionalismWe’ve been members for many years – mainly because we’re trapped in a scam of a “membership.” We have over 50 accrued sessions that we can’t use because there’s no availability (first massage we can get is in February). If we cancel our membership we have a short period of time to use 50+ massages (or lose them) and there aren’t any appts. The Superior location just closed its doors – permanently. They aren’t offering evening massages because no one is there to work. Issue is, they aren’t remotely up front about this when you call. They have receptionists on site but no therapists in the back. We tried to freeze our membership and they billed us anyway. They stated charging us more – no longer honoring the amount we were grandfathered into (they said nothing about this). I think this company is going to go under soon… don’t let you money go with it.We’ve been members for many years – mainly because we’re trapped in a scam of a “membership.” We have over 50 accrued sessions that we can’t use because there’s no availability (first massage we can get is in February). If we cancel our …More
We’ve been members for many years – mainly because we’re trapped in a scam of a “membership.” We have over 50 accrued sessions that we can’t use because there’s no availability (first massage we can get is in February). If we cancel our membership we have a short period of time to use 50+ massages (or lose them) and there aren’t any appts. The Superior location just closed its doors – permanently. They aren’t offering evening massages because no one is there to work. Issue is, they aren’t remotely up front about this when you call. They have receptionists on site but no therapists in the back. We tried to freeze our membership and they billed us anyway. They stated charging us more – no longer honoring the amount we were grandfathered into (they said nothing about this). I think this company is going to go under soon… don’t let you money go with it.
Susie Smith
Critical: Communication, ProfessionalismVery disappointed in this location. I have been a member since January, I think I’ve been able to get in for 2 massages the entire time because their schedule is always booked. When I do have a scheduled massage they have texted me that my therapist is changing their schedule or went out of town so they can not do my session. No offer to reschedule. I text back, and no response. But I do get an email saying my appt has been cancelled. My boyfriend went in for his scheduled massage and was greeted with “Your in the wrong place, I don’t have any one on the schedule” Good customer service would have said, “Hi, how may I help you?” He did not get communication that they cancelled his appointment. And then of course they have no openings so you have to wait a good 4 – 6 weeks to get back in. I would NEVER recommend this place, you can get better quality services and better communication almost anywhere else you go.Very disappointed in this location. I have been a member since January, I think I’ve been able to get in for 2 massages the entire time because their schedule is always booked. When I do have a scheduled massage they have texted me that …More
Very disappointed in this location. I have been a member since January, I think I’ve been able to get in for 2 massages the entire time because their schedule is always booked. When I do have a scheduled massage they have texted me that my therapist is changing their schedule or went out of town so they can not do my session. No offer to reschedule. I text back, and no response. But I do get an email saying my appt has been cancelled. My boyfriend went in for his scheduled massage and was greeted with “Your in the wrong place, I don’t have any one on the schedule” Good customer service would have said, “Hi, how may I help you?” He did not get communication that they cancelled his appointment. And then of course they have no openings so you have to wait a good 4 – 6 weeks to get back in. I would NEVER recommend this place, you can get better quality services and better communication almost anywhere else you go.
Atilla Dump
Can I give it less than 1 star? My partner gave me a coupon for Mother’s Day from this place and I desperately needed a relaxing facial and body massage. So I couldn’t wait to use it. It was the worst experience of my life as far as massages and facials go.
… moreDawn S
I had a very bad experience at this location. I paid for an hour and a half massage and got the absolute WORST massage of my life. The therapist did not do my arms/hands or feet. What?! He had a terrible bed side manner and was abrupt and rough. It was shocking. I let the front desk know that my massage was awful and they seemed unconcerned and offered an insincere ‘sorry’ and went on with their day. I followed up by phone twice and requested that a manager or franchise owner call me back, which never happened. I have periodically had a “not great” massage but this was in another league. The fact that it was brought to their attention several times and remained unaddressed is unforgivable. Skip this location. I’ve had a much better and consistent experience at the Broomfield location. Well worth the drive to avoid a terrible experience. I don’t typically post a negative review without first giving the business an opportunity to address it. A company unwilling to take even a step towards responding to a customers poor experience, makes an investment in failure. No goodwill here whatsoever.
… moreDavid Racenstein
What an incredible Massage experience I just had at Massage Envy Superior!!! I was very nicely greeted by Stephanie in the front who gave me a nice tour of the facility. Then, was introduced to my Massage Therapist, Sherry Seerveld. She was very sweet, and after going in to the room and getting on the table, the BEST MASSAGE OF MY LIFE WAS ABOUT TO OCCUR!!! I signed up for the 2 Hour Massage which I am so happy I did. I have had many, many 1-hour massages in my life and have enjoyed them. But this 2-hour massage with Sherry was THE BEST!!!! I came in there for relaxation and to lift some stress and tension, and she did an excellent job on me!! She massaged me from head to toes, front and back, and it was so rejuvenating and wonderful. Sherry even massaged my scalp and face. My new nickname for Sherry is “Magic Hands”. I would highly recommend Massage Envy Superior and want to thank you, Sherry, for making my experience absolutely PERFECT!!! I will be coming back for sure!! 🙂
… moreJenny Ballew
I bought a membership to encourage myself to get regular massage. I knew these guys wouldn’t be great, but I never expected horrible. The first massage was terrible, but I figured I needed to try a few therapists. Second person was so-so. The third person only did my back 1/2!!! He was by far the best therapist, pressure-wise, but I had requested a Swedish massage with some extra time on my forearm. I showed him the stretch that the second therapist had taught me. He didn’t do the stretch, plus spent the whole hour on only 1 side of my body. DON’T BOTHER WITH THIS PLACE!
… moreLori Dempsey
I have had a lot of massages over the years but this was by far the worst massage I have ever had. To start off – I was burnt by the stones. I have had several other hot stone massages but I have never had an issue with the stones being too hot. Next – It was painful, pulling my hair and using too much pressure and moving briskly instead of gently. I took an advil as soon as I got to my car. Then to top it off I had to time my inhales to his so I wouldn’t have to smell his lunch.
… moreHayley Proctor
I originally had a bad experience with the customer service at this location, which prompted me to contact the general manager, Shannon Sledge. I was not planning on ever returning to this location due to my experience on my first visit, but Shannon turned things around. She was very apologetic and accommodating and made a commitment to better train her staff members. This is a new location so I understand that mistakes are difficult to avoid in the beginning phases and was very pleased that Shannon was more than willing to help fix the issue so that it does not happen to anyone else. I will be coming back to this location because I believe it is in very capable hands and I am confident improvements will be made.
… moreErik
Cant get in when or the length of massage wanted, now the most recent is canceled the morning of a couple massage I have had planned for over a week with not a care just a “do you want to reschedule” if I would have canceled this late in the scheduled time I would have been charged. I don’t know if all massage envy’s are this way but stay away from this one.
… more