Massage Envy

  3.8 – 31 reviews   • Massage spa

Massage Envy 78746

Located In: West Woods Shopping Center

Appointments: massageenvy.com

Hours

ThursdayClosed
Friday10 AM–6 PM
Saturday10 AM–6 PM
SundayClosed
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM

Services

Massage Spa
Customized Facial Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Massage Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Rapid Tension Relief Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Total Body Stretch Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
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Address and Contact Information

Address: 3201 Bee Caves Rd Suite 156, Austin, TX 78746

Phone: (512) 306-0777

Website: https://locations.massageenvy.com/texas/austin/3201-bee-cave-road.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website

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Last Updates

Related Web Results

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Reviews

Slappy Slappez
Overpriced. Def quiet and peaceful, but you lose time at the beginning and end of every massage on top of the price. I’ve gotten a better massage at the nail salon in Barton Creek Mall. I had my car stall on the way there, they still want to charge me 50% of a 90 minute massage. Which, their protocols for the therapist there, waste so much massage time on top of the lost time at the beginning and end. So unless you come to lay around while someone folds and unfolds sheets…
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M —
Do not go here. Very poor customer service. They do not offer any compensation for their cancellation and mistake. Also, the owner/manager did not at all seem genuinely apologetic. How disappointing.
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Andrea Santarlasci
My facialist was very nice, but I did not like the service she provided. I was only given a ten minute facial massage with very little pressure, and she did not ask if I wanted a head, shoulder/arm, nor foot massage.
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Leslie Sparks
Critical: ProfessionalismI tried three times to book a massage at this location and each time on the day of the scheduled massage they called to cancel my appointment. I’m not sure if this is a reliable staffing issue or what, but left me very disappointed and I will not be booking at this location in the future.
I tried three times to book a massage at this location and each time on the day of the scheduled massage they called to cancel my appointment. I’m not sure if this is a reliable staffing issue or what, but left me very disappointed and I will not be booking at this location in the future.
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Graig Presti
My therapist Karen is awesome, but the management here is awful. I had a medical emergency one morning and had to reschedule, and they are going to charge me 50% of my appointment. Unreal. I’ve been a customer for years, I will be taking my business elsewhere and I suggest everyone consider another company to get massages from. Horrible customer service. You’ll never get a dime from me ever again.
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Eliza Terry
The first time I went, I asked the massage therapist to go softer about 6 times during the session (with no result) and for the next 4 days I felt like my back was bruised. I recently tried another hour session with different therapist – Reno – who gave an average massage for the first half hour, and then just sat with her hands under my neck, not moving or massaging, for the remainder of the time – which was cut short, we were started at 10:10 and finished at 10:55, I’m no mathmatical genius but I’m quite sure that’s 45 minutes, not the hour that I paid for.
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A. Skola
LaQuanda is a back-saver 🙂 After a few less-than-impressive experiences with massage and reception staff, I made it a point to frequent a different ME location further north. However, yesterday, I found myself in SERIOUS need of massage work on my lower back. It had been killing me; the pain was unbearable. I called the Westlake Massage Envy and inquired about their availability. They had a slot open, and asked a bit about what my focus needs would be fore the visit. This alone impressed me, as a year ago I’d have been lucky to get the staff to take down my name, let alone details about what I may need therapeutically-speaking. When I arrived, they suggested adding a deep-heating treatment. I was in SO much pain that, despite hesitations, I agreed — willing to try anything. My masseuse suggested that the treatment would help maximize the work she’d be able to do on my back; she asked for me to identify the intensity and location of the pain. From the moment the massage started I knew that this was going to be a very beneficial and therapeutic experience. LaQuanda was easily the best masseuse I’ve had at any ME location. I’ve been a member for close to 10 years – and not once have I had a masseuse so skilled in the muscle grouping; direct pressure was effective and applied in a caring manner. I immediately made an appointment for my husband to come in (and I even suggested the additional treatment!). So, in closing: The location has won back my regular patronage. LaQuanda: Seriously the best therapist ever. This is the place to go when you really need results. Today, I’m back at work and my back feels better than it has in months…
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Christopher Jackson
they were very helpful and flexible with membership sign-up. my family member had a large number of hours on her account, and Jessica at the front desk worked out a plan that was perfect for our situation. one of the friendliest and most helpful businesses in Austin!
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Anthony & Adrienne Gomez
Dren-Charlene is amazing! Great for prenatal, firm pressure and a back miracle worker! I’ve been to several locations in the area and Dren-Charlene has been the best!
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joan lowney
Visiting Austin from out of state. At the recommendation of a friend, saw Valerie at Westlake. She was Excellent! Really gave a great massage and worked areas that i requested she pay attention to! Thanks Valerie for making my visit more enjoyable!
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