Located In: Shops at the Galleria
Appointments: massageenvy.com
Hours
| Friday | 1–8 PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 10 AM–4 PM |
| Tuesday | 10 AM–5:30 PM |
| Wednesday | 10 AM–3 PM |
| Thursday | 1–8 PM |
Services
… View moreAddress and Contact Information
Address: 12921 Shops Pkwy Suite 100, Bee Cave, TX 78738
Phone: (512) 263-1515
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Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
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Reviews
Suzanne Jones
Beautiful facility and fabulous tables. High pressure sales. After first 60 minute massage for 80 plus tip, it goes to 160 with out a membership.
… moreMac Rodgers
This is a ripoff. You purchase a membership and continue to pay even during covid. Then you find out that even with 12 sessions paid for, they want to charge you $20.00 per month to put the membership on hold and still have access to the 12 sessions you have already paid. They will not refund the $840;00 I already paid. Does anyone have any ideas about how to get my money back? At 70 years old I cannot afford to just give a company $840.00 dollars.
… moreJeffrey Boozer
DO NOT SIGN UP FOR MEMBERSHIP!!! Was a member at Lakeway for 3 years. Had so much trouble last year scheduling appointments that I had built up several hours credit that hadn’t been used. Talked to management about suspending my monthly membership until I had used up some credits. Manager said they would be honored at that location until used up. Just tried to schedule an appointment only to be told I have no credits remaining – they had been deleted when new owners took over before end of year. I was told that was the Massage Envy policy. Absolutely no communication or notice!! Can’t find anyone who will talk to me. Just stole the money I guess. Go somewhere else.
… moreP Wilson
Critical: Communication, ProfessionalismThey contacted me to schedule an appointment for a massage so they can reactivate my membership and take my money after the coronavirus shut them down, then they couldn’t keep the appointment so rescheduled, then canceled that appointment 1 hour before I was to arrive. They are still taking my money and won’t answer my requests to cancel my membershipThey contacted me to schedule an appointment for a massage so they can reactivate my membership and take my money after the coronavirus shut them down, then they couldn’t keep the appointment so rescheduled, then canceled that appointment …More
They contacted me to schedule an appointment for a massage so they can reactivate my membership and take my money after the coronavirus shut them down, then they couldn’t keep the appointment so rescheduled, then canceled that appointment 1 hour before I was to arrive. They are still taking my money and won’t answer my requests to cancel my membership
K Young
Celebrating my husband’s birthday. Scheduled a couples massage. After filling out forms and discussing massage we were asked to wait. Then the manager comes in to inform us we would have to be separated. We were told that a masseuse was denying service due to comments made on asking for a deep tissue massage. If there was a “problem” why would we be separated? Poorly run business. Thanks for ruining my husband’s birthday.
… moreNatalie Townsend
Great massages when I get in. But, no one answers the phone. I leave a voicemail and no one calls me back. Do not become a member because they don’t have enough masseuses and you will not be able to schedule time because they do not answer their phone.
… moreMark Zamutt
ron white, this location hasn’t closed down. i go there sometimes every 2 weeks.i’ve been a member for over a year now. Natoshia (not sure of spelling) does a great job on deep tissue massage.
… morebryan hisey
. DO NOT SIGN UP WITH THIS LOCATION …. they cant deliver to the customers they have. Both appointments i had this week have been screwed up or canceled last minute because they don’t have enough staff… (this is the reason the staff has given me themselves). This has been going on for over 2 years.
… moreMelissa Reese
The management and their endless upselling make me feel gross after visiting, they are relentless. I am looking forward to burning through my credits so I can go elsewhere.
… moreJen Fielding
Was a member here for just over a year until I moved out of the area. Staff was always, always friendly and helpful. Olivia was my favorite therapist!
… more