Located In: Southlake Corners
Appointments: massageenvy.com
Hours
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–8 PM |
| Sunday | 9 AM–6 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 100 N Kimball Ave #108, Southlake, TX 76092
Phone: (817) 421-6727
Photo Gallery
Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
4 days ago
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
Join Now & Get a New Member Starter Kit! Jan 2 – Mar 31 Sign up for a new 12-month…
Jan 2, 2023
Reveal Your Natural Radiance Jan 1 – Mar 31 Wish you could wave a magi…
Jan 1, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
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Reviews
Jonathan Monnin
I made the unfortunate mistake of signing up for their membership class after I was made promises about the ease of cancelling the membership after signing a 6 month contract. I reached out to cancel after the contract term ended and found out months later the membership had in fact not been cancelled. I tried calling multiple times to speak to a manager for assistance in cancelling and to hopefully receive a refund for the time I was not supposed to be charged only to be told every time the manager was at a different location and would call me when they were back in to that location. I still haven’t received a call back to this date. Would not recommend to anyone that they use their services.
… moreMorgan Anderson
I absolutely love love love my therapist, Erica!!! I drive 30 just to go to this Massage Envy just because of her! Ariel is a fantastic receptionist and just always makes sure to take care of her customers!
… moreCheryl Edwards
. The skin therapy I receive from Erica is very relaxing, provides great results and my experience is also very educational. Erica is the consummate professional. Ariel is is welcoming, helpful and equally professional. Great team!
… moreJacob Elguezabal
Blatantly lies to their customers. Dishonest front desk workers. Was tricked into a 6 month agreement when I signed contract they left end date blank and was told I would be able to cancel at anytime without issue. When I came in to cancel I was shown my membership agreement which had obviously been altered and was told even a manager wouldn’t be able to help me and I would have to contact a regional manager.
… moreJames Santiago
They booked me for an appointment then when I showed up they said I did not have an appointment at all. What a shame! This place let you pay for a missed appointment. But they do not do anything good for you when they messed up. Horrible policy!
… moreOlga Luna
My all time best massage therapist works at this location. However, for several months now I have found it near impossible to schedule an appointment. I could not get through for a couple of weeks and left messages but with no return call. I had to call a nearby location and ask if they had closed to be told the rep had a friend that worked at the location and she would call to on her mobile to see if she could get ahold of her friend to check. I’ve also been out on hold for over 25min with no one returning to the line. When I call back, goes to voicemail.
… moreApril Sandifer
Critical: CommunicationIn person I turned in my membership cancellation paperwork to both managers at the Southlake East clinic. They were too busy trying to book all of my appointments to use up my credits (and pinch more $ out of me) to finish my paperwork. Later that day when I called for copies of my cancellation paperwork they told me they’d give them to me next week at my next appointment. I asked if they could email them to me instead and they said yes. A week later I show up to my appointment with still no email from them. They verified they did have my correct email address on file. One of the managers however couldn’t even find my cancellation paperwork on file. I reminded her that they told me last week they’d have it ready for me today. She had no words for me or any interest in helping me figure this all out. I called back later to explain my frustrations and to speak with another manager. The manager said she would have to call the other manager and then call me back. I’m still waiting on the call….In person I turned in my membership cancellation paperwork to both managers at the Southlake East clinic. They were too busy trying to book all of my appointments to use up my credits (and pinch more $ out of me) to finish my paperwork. …More
In person I turned in my membership cancellation paperwork to both managers at the Southlake East clinic. They were too busy trying to book all of my appointments to use up my credits (and pinch more $ out of me) to finish my paperwork. Later that day when I called for copies of my cancellation paperwork they told me they’d give them to me next week at my next appointment. I asked if they could email them to me instead and they said yes. A week later I show up to my appointment with still no email from them. They verified they did have my correct email address on file. One of the managers however couldn’t even find my cancellation paperwork on file. I reminded her that they told me last week they’d have it ready for me today. She had no words for me or any interest in helping me figure this all out. I called back later to explain my frustrations and to speak with another manager. The manager said she would have to call the other manager and then call me back. I’m still waiting on the call….
Jeremy Henderson
Always a great experience, love our monthly massages with our membership. The facility is always clean and the staff is always friendly. My only complaint is the cost and the terms of their membership. Quite pricey and you have absolutely no way out save medical issues. Be wary before entering a contract as they will push this even for a one time appointment. Minus a star for flexibility on this.
… moreYveline Vincent
I went there a week ago to get a chemical peel and my skin looks the same way it did before. I barely peeled and is left disappointed to have spent close to $200 and nothing to show for it. While I understand them wanting to encourage the clients to sign up for plans, it’s a huge turn off how aggressive they are. Considering my result, I am glad I did not sign up for anything.
… moreAmy Anderson
I can’t say enough good things about this place. The staff is extremely friendly and patient. I’ve had a few massage therapists and they’ve all been good. Great prenatal massages and great massages. Adonis is one of my favorites. Very attentive to his customers and is great with follow up. I’m one happy customer!
… more