Located In: Naperville Crossings
Appointments: massageenvy.com
Hours
| Saturday | 8 AM–9 PM |
| Sunday | 9 AM–9 PM |
| Monday | 8 AM–9 PM |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 2720 Showplace Dr Suite 100, Naperville, IL 60564
Phone: (630) 717-3689
Photo Gallery
Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
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Reviews
Mimi O’Four
The spa is always clean and smells good. The music is so relaxing and my massage therapist, Jian is the best there is. He is so patient, kind, accommodating, checks in throughout the massage about pressure etc. he reminds me to drink water and use my heating pad until I see him again! He truly cares about my well being!
… moreDr Rondell R. Leadon MD
Stefan has been the only therapist I see for the past 4 years. To-date he has been nothing short of professional and continues to hold the quality and standard of massage envy. If you can get an appointment with him, it is definitely a bucket list experience.
… moreMelissa Green
The massage was as expected. However, I was extremely disappointed in the flow of communication. The services were scheduled for more than 6 weeks out (arranged both a 1.5 hr massage and facial) and I have been a long term member of Massage Envy but first time at the Naperville South location. I took extra care to follow all directions and quickly respond to request for confirmation. What was not clearly communicated were the thresholds for other facial services. Had this been communicated, I would have adjusted my plans. Again, I scheduled the service more than 6 weeks out, so there was plenty of time to appropriately plan all services. Ultimately, after securing a sitter and planning this date for several weeks, I was unable to receive any facial services as scheduled. When I spoke with the manager, she was very laissez faire in response. It was advised that text messaging is the primary form of communication and the updates only hold a “certain amount of characters.” Let me say that, I reviewed the text 3x and the additional service I had is very popular, so it should have been included in their list. She then commented that they were unable to provide a full list of services and recommended time between services. I asked how was I supposed to know your expectations if they aren’t communicated clearly. I received a sarcastic response, that my recommendation was a “good idea” and the ole’ “I’ll share this feedback with my leader” comment. It was particularly ironic that the manager WAS ABLE TO CLEARLY COMMUNICATE A REQUEST FOR A TIP for the services I received, but didn’t attempt to troubleshoot or make me whole for the inconvenience. This hasn’t been my experience at other locations. I plan to continue my membership but I have no plans to return to this particular location. Luckily, there are several other locations in the area.
… moreSk Rk
Message therapist seemed to be a good person but probably a beginner. She didn’t perform confidently, needed multiple reminders to maintain the pressure. I don’t know if she was trying to not hurt me but at the end of massage I didn’t feel like I had a massage. It just felt like someone just applied moisturizer all over me and let me go.
… moreAngela Elliott
I always have an amazing experience at this location. Everyone is friendly and the facility is immaculate. I am especially happy with my masseuse Tina. She always targets the areas I need to help this ole body run smoothly.
… moreJennifer Ruth
Roel does such an awesome job listening to my aches and pain points and then addressing them during our session. He always has a few pointers for me to work on during the week for self-care so that I get the most out of the session! Thank you
… moreNatalia
Patrice did an amazing job of using the right pressure, since I have quite a lot of muscle tenderness. She is professional and has an excellent way to work out all of the muscle knots. I will definitely be a repeat client!
… moreSami Brumfield
I am 25 weeks pregnant & just had my first prenatal massage & Lisa was AMAZING! I feel so good I will be back.
… moreHeather DuBois
Stefan was outstanding! Best massage! He is great at custom if the massage to my needs.
… moreTricia Marie
The front desk girls were the nicest of any locations I have been in the area ! Plus my massage was the best in a long time!
… more