Located In: Silver Glen Crossing
Appointments: massageenvy.com
Hours
| Saturday | 8 AM–6 PM |
| Sunday | 10 AM–6 PM |
| Monday | 8 AM–9 PM |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 600 S Randall Rd, South Elgin, IL 60177
Phone: (847) 888-8500
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Last Updates
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Reviews
Katie Kruse
When I had a massage there, it was very nice. Nothing earth shattering, but it felt good and I was satisfied. Since then, I’ve made several appointments but they’ve all been cancelled by the store at the last minute. Three times now! My last massage was in September. Every subsequent massage I’ve booked has been cancelled due to an “emergency” with the masseuse. Once is understandable. The second time I thought — this is an odd way to run a business. When they cancelled on me the third time, I thought- I should get my pre-paid money back. How can a business operate this way? In any case, my advice is to find a more reliable massage business— one that actually delivers the service that are promised.
… moreKhammy Vongphakdy
Worse massage ever. Massage therapist I had named Betty wouldn’t stop talking about religion & politics. While I understand everyone has a right to their own views, I don’t believe it should have been at my expense and time. Secondly, this location will flat out lie to your face and tell you there is no contract but yet you’re signing one! They claim you can cancel at anytime but don’t support their “verbal” promise in writing. Go elsewhere. I did and it was a much better fit and more relaxing
… moreKathryn Sullivan
Massage Envy was amazing she worked my upper-back and it seriously was one of the best massages I have had. She paid attention to the areas that needed attention. Great work Dawn!
… moreChristopher berry
My experience with massage envy has been good ever since I found a good therapist. Before that it was very poor.
… moreSamantha Helmer
Had the most AMAZING massage from Rachel. Her hands are magical and my body hasn’t felt this good in so long! Would recommend her to everyone, my new go to girl for all massages.
… moreMichelle M
Critical: CommunicationI was a client for over 5 years. Loved both therapists Lisette and Kelly. I felt forced to cancel my membership and forfeit several paid for massages because of their policy to not disclose if therapists are Covid vaccinated- or allow clients to discuss the matter privately with the therapist before booking a massage. In today’s day and age I expected more especially from a wellness facility. Management could have chosen a better way to handle this. I assume they’re doing very well and only want clients that don’t ask questions.I was a client for over 5 years. Loved both therapists Lisette and Kelly. I felt forced to cancel my membership and forfeit several paid for massages because of their policy to not disclose if therapists are Covid vaccinated- or allow …More
I was a client for over 5 years. Loved both therapists Lisette and Kelly. I felt forced to cancel my membership and forfeit several paid for massages because of their policy to not disclose if therapists are Covid vaccinated- or allow clients to discuss the matter privately with the therapist before booking a massage. In today’s day and age I expected more especially from a wellness facility. Management could have chosen a better way to handle this. I assume they’re doing very well and only want clients that don’t ask questions.
Sakina s
The massage therapist was really good, and did a deep tissue/ trigger point massage, although the massage was only 50 minutes, not 60 minutes. The facial was good, but nothing spectacular. In general, the services are over-priced unless you become a member and get discounted prices.
… moreKajal Patel
I have membership with location such a long time. I have set up my appointments over the phone. They are completely lying about my appointment and charging my credits. also Manager Maria hang up the phone on my twice plus told me that I am a liar. this is how you talk to your customer? I am very disappointed of Maria`s behavior. she is a manager at this location but no customer service.
… moreKaty Lantis
I see Rachel here and she is awesome! I really love the experience of Massage Envy. My first massage was with Massage Envy and I have had a membership ever since! I have found cheaper massages in other businesses, but honestly was disappointed compared to the experience I have at Massage Envy. I love that they have heated tables and nice comfy linens. I usually select one of the aromatherapy massages and it really enhances the experience. Rachel is awesome because she checks in to make sure everything is going well for me, and always gives me what I need. I recommend this location to anyone!
… moreSam S
Friendly front desk staff and great owner.
… more