Located In: Southtown Shopping Center
Appointments: massageenvy.com
Hours
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 9 AM–7 PM |
| Sunday | 10 AM–6 PM |
| Monday (Washington’s Birthday) | 10 AM–9 PM Hours might differ |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 7949 Southtown Center, Bloomington, MN 55431
Phone: (952) 463-1000
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Last Updates
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
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Reviews
Mike H.
If you need a lot of massages, and I mean a lot, then this might be the place for you. I wound up there thanks to a gift card, and of course they want you to spend money every month and become a member, rather than pay for an occasional service. I thought it seemed like a decent value and a worthwhile investment in myself. It was more hassle than it was worth when I finally canceled my recurring monthly membership and used up my credit. I won’t say their service is not worth what you pay for, but their rates aren’t great if you’re not on their recurring revenue stream. They have decent practitioners, I never had a complaint about the employees, but their business model and strip mall atmosphere guaranteed I’ll never patronize another Massage Envy, anywhere.
… moreCarolyn Philstrom
I have reached out repeatedly to MassageEnvy Southtown to try and cancel, and Jodi the manager has yet to connect with me. She tried calling me once and I called her back and never heard anything. My therapist Kevin is no longer with Massage Envy and they are unable to get me in with Sheryl, my backup therapist, as she is all booked up through December. I have contacted my credit card company and blocked you from making charges again on my card and I also disputed the last 3 charges. Still waiting to hear back.
… moreViola P
Here is what happened: I canceled my services over 18 months ago (of the time of this post) and they continued to charge me for every month. I called in May to have them cancelled again, after they charged my card almost 2 grand and I had to pay that off or face issues with a debt collector. They didn’t cancel and charged AGAIN. I called them again, furious and spewing at the mouth about it and they assured me it was cancelled. (I have already cancelled my card, so they won’t be getting any more money) However, this review is 3 stars and that is because of the manager. She didn’t remember me from last month (… okay… sure) but she was very cordial and polite and offered to extend their policy for me, as my circumstances were extenuating, to 6 months to finish my collected massages rather than 60 days. (I have 26 massages to collect) She was the only reason I did not give this place a single star. Please note, that manager was very kind and good. She is the only redeeming thing about this experience.
… moreJulie Burma
The manager Sara is so awesome and helpful! I loved my massage and the massager therapist. I had such big tight knots in my back and she worked them out and I felt so much better. Everyone there is so sweet and pleasant. Couldn’t ask for a better place.
… morePatrick L
I have been going to this located a few times a month for the past year. In all honestly, you really just have to find the right masseuse. I have been to three other locations and would not rate the quality of my massage very high, however, I have now found a person who is great. I won’t see anyone else! It is usually easy to make an appointment 72 hours in advance instead of a month like smaller places. The quality of the office is good, quiet and relaxing. I am a member and enjoy have simple billing and as a member prices are VERY affordable.
… moreCarrie Miller
Loved the massage, I booked another massage for 3 days later. I was still sore from the massage so I called to move the appointment 4 hours before my appointment and was charged HALF of the massage even after I spoke to one of the employees on Friday asking if I was still sore, if I was able to move the appointment which I was assured by them to be fine as long as i gave them a 4 hour notice. When I talked to them to cancel or move my appointment, I was charged and given misinformation and still paid a LOT of money for nothing. Poor customer service in my opinion and I will be finding another spot which is more flexible.
… moreDanielle Slusarski
Worst massage and this place is a rip off. My masseuse picked me up from the waiting area 15mins after my appointment was suppose to start. They apologized and I asked if we could make up the time, they said because I was late they helped someone else. None of this made sense, but there was a language barrier. I pushed back, but after getting no where with the conversation, I just asked to get the massage going as we were wasting more time. The massage was poor, I asked for a medium to deep massage, it was light to medium at times at best. Lastly, my massage ended 8 minutes earlier than schedule, I even took a photo of the clock in my massage room to show it ended that early, but I don’t see a place to post a photo. Essentially I was jipped out of over 1/3 of my $96 massage. I will not be going back to say the least.
… moreJodi Schmidt
Best massage I’ve ever had! Cora was amazing!!! She listened to the type of pressure I was wanting and did fantastic, I have never been more relaxed. The service was great and the experience from start to finish was incredible.
… moresara fettig
the people below me that have written bad reviews have to be the type of people that you simply just cannot make happy regardless. I love this location, compared to any other massage envy they truly try to please you as a customer. the massage therapists give an amazing massage, I honestly haven’t ever had a bad experience at this location. the front desk staff knows my name, and the massage therapists have always inquisitive about my body and its problems. I definitely recommend this location to all my loved ones and friends.
… moreShivaali Maddali
Absolutely terrible service. Rude and incompetent receptionists. The clinic director, Ashley, needs to take a class in customer relations as she was extremely condescending to me, a client. They told me I was able to use my gift voucher on the phone and then when I arrived, they told me it was not valid. They then proceeded to tell me I would be charged 50% of the $55 massage fee, when I had only booked my massage because I was told it would be free due to the voucher. I will never come here again and if you want to be treated with any bit of dignity or respect, you should never go to Massage Envy Bloomington either.
… more