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Located In: Bucktown
Appointments: massageenvy.com
Hours
| Thursday | 8 AM–10 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–6 PM |
| Sunday | 10 AM–6 PM |
| Monday (Washington’s Birthday) | 8 AM–10 PM Hours might differ |
| Tuesday | 8 AM–10 PM |
| Wednesday | 8 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 4530 Ivanrest Ave SW, Grandville, MI 49418
Phone: (616) 530-9500
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Last Updates
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
Join Now & Get a New Member Starter Kit! Jan 2 – Mar 31 Sign up for a new 12-month…
Jan 2, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
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Reviews
Jennifer Nguyen
I don’t think I’ve ever left a massage more stressed.. After months of trying to even get an appointment I finally got one booked. I get there early as instructed because it was my first time there so I had to fill out new client forms, in which I do. I patiently wait past my appointment time for my massage therapist but instead the manager comes in. She says she has to cancel my massage because my massage therapist felt ill and she couldn’t find anyone else. That’s fine, I was understanding although it was extremely inconvenient for me and frustrating as I waited a long time for it. But due to me being understanding the manager offered me a free enhancement for my next my massage. Finally, fast forward to my next massage the front desk lady constantly calls me by a different name in which I correct her at least 4 times, no big deal must of written it wrong in the computer, however they insist I fill out the new clients forms because “it’s my first time” and will cut into my massage time.. but I have to remind them twice (over the phone and in person) I filled it out last time that THEY canceled on me. Also, whatever. So I then reminded them about my free enhancement in which she adds on. Here’s the tip of the ice berg, my massage was horrific. I don’t think I’ve ever been in a massage where I HAD to TALK the ENTIRE TIME? What happened to relaxing quite peacefulness in a massage. My massage therapist would not stop asking me multiple questions about randomness . I didn’t want to be rude so I answered short for them to get the hint. Didn’t work. Also they preferred to have the lights bright on even after I said it was bright they only dimmed it a little. They then would massage me in places where it was painful, then call a certain side of my body being a “baby” because of it? A lot of the time it was just stretching not even massaging. It was the most unpleasant massage I’ve ever had. Last but not least, after all of this they didn’t even do my enhancement!!! The front desk lady said they were “new and must of forgot” like seriously ??! What a JOKE. So she added it onto my massage for “next time” yeah I’m not coming back after such a horrible experience. I’ve never been so disappointed and frustrated.
… moreAshley Barker
Very clean and welcoming. Glory is a gem. Perfect amount of pressure during my massage and took care of my problem areas, can’t recommend her enough!
… moreArreyl Carpenter
Read reviews before going. I had a great experience with Ebony at the front desk and Brian for the massage. Also, I haven’t had any back pain that I was experiencing prior to my session.
… moreRenee Donohue
I have been a Massage Envy member since around 2012. I have 30 accumulated credits and my husband has 35. This location has been impossible to schedule with in the last year due to staffing. I think they should suspend new memberships until the staffing issue is addressed. We will have to travel to Chicago or Detroit in order to use our credits.
… moreMike C
DO NOT get the membership! Wife has one and has a VERY hard time getting in when she wants. The therapists they do have do a good job but even the manager told my wife they were short handed and that was months ago yet they keep charging every month despite the difficulty in getting appts. The last straw in my wife going there is when she accepted an appt after they called her less than 24 hrs after a cancelation. She called back later to say she couldn’t make that after all but they said they were charging her 50% now because it was less than 24 hrs. So done with this place.
… moreDiana Howerton
First time at this location. Very easy to schedule. Staff was very polite and helpful! Thanks for a great experience!
… moreSarah Janisse
Positive: Communication, Professionalism, QualityBrian is the BEST!!! However I am partial :)VERY HIGH standards to keep the community safe during the pandemic with temp checks and daily cleaning. The clear goal of this clinic is to heal you and allow you to feel the best you are able to feel. Facials are always wonderful to get and again a very safe environment. Wait NO LONGER!!! Call and get on their schedules! You deserve to feel good! Mama Bear Loves, We are Love aLive YO!PS. I LOVE the support they show our community. Thanks Rachel!Brian is the BEST!!! However I am partial :)VERY HIGH standards to keep the community safe during the pandemic with temp checks and daily cleaning. The clear goal of this clinic is to heal you and allow …More
Brian is the BEST!!! However I am partial 🙂
Amanda Messer
Loved the facial, I did not enjoy the sales pitch after. It ruined the relaxed mood I was in when it was all done. I was even planning on booking a massage for a later date but I was really turned off by the multiple mentions of product and cost. She even waited outside the room to show me where the products were if I had changed my mind (I had already said I wasn’t interested). I felt ambushed. Come if you’re shopping for a new skin care regime. Don’t come if you just need an hour away to relax and spoil yourself.
… moreLisa Sutherland
I purchased a membership at the Grandville MI location. I did like the facials and the massages were amazing but only with Gary. He left and I no longer went because nobody else came close to giving the massages he delivered. They told me when I signed up that the membership would not auto renew. I ALWAYS ask that question when signing up for a yearly service. This turned out not to be true and it took a nasty phone call on my part to finally get them to stop charging my card.
… moreCourtney Iden
Positive: Professionalism, QualityI went here for the first time today. I had two services – a facial and a back facial. They both were done by Jami and she was fantastic. Very knowledgeable and friendly. She did everything she could to make sure I was comfortable and explained what she was doing throughout all the steps. I was very pleased.
I went here for the first time today. I had two services – a facial and a back facial. They both were done by Jami and she was fantastic. Very knowledgeable and friendly. She did everything she could to make sure I was comfortable and explained what she was doing throughout all the steps. I was very pleased.