Massage Envy

Positive: Communication, Professionalism, QualityThe first thing you experience is the front desk staff, and they are always so incredibly nice and welcoming and just have a really positive energy when you talk to them, which I appreciate.Their manager is also very nice and welcoming , her and the front desk team know their staff very well which is helpful when you need some special or extra care. The massage was AMAZING. I have a lot of joint and muscle pain on a daily basis and I have a busy and active life style to keep up with. For the hour I was there I felt stress free for the first time in over a year. My massage therapist was very calming and , easy to open up to (which I feel is important when it comes to seeing someone regularly for massage) I’m very thankful I’ve found someone that can instantly make me feel relaxed and safe. As soon as I can I will for sure be back and hopefully with Melissa The first thing you experience is the front desk staff, and they are always so incredibly nice and welcoming and just have a really positive energy when you talk to them, which I appreciate.Their manager is also very nice and welcoming , …More

The first thing you experience is the front desk staff, and they are always so incredibly nice and welcoming and just have a really positive energy when you talk to them, which I appreciate.Their manager is also very nice and welcoming , her and the front desk team know their staff very well which is helpful when you need some special or extra care. The massage was AMAZING. I have a lot of joint and muscle pain on a daily basis and I have a busy and active life style to keep up with. For the hour I was there I felt stress free for the first time in over a year. My massage therapist was very calming and , easy to open up to (which I feel is important when it comes to seeing someone regularly for massage) I’m very thankful I’ve found someone that can instantly make me feel relaxed and safe. As soon as I can I will for sure be back and hopefully with Melissa

Positive: Communication, Professionalism, QualityI’m not sure how this place has gotten negative reviews recently.Arrival instructions via text were clear and timely! Upon entering, the two girls at the front were warm and welcoming. Megan helped me get checked in and was super helpful with explaining the process at Massage Envy.My massage was with Israel, and he was absolutely delightful. The entire process was safe, friendly, and extraordinarily well-communicated; he also is a master at pressure massages.Overall, amazing from start to finish. Will definitely be getting a membership!I’m not sure how this place has gotten negative reviews recently.Arrival instructions via text were clear and timely! Upon entering, the two girls at the front were warm and welcoming. Megan helped me get checked in and was …More

I’m not sure how this place has gotten negative reviews recently.

Critical: QualityI visited this location with hopes it would be a nice relaxing time. The person working the desk was wonderful, and she was about the only good experience at the store. I had two services done. The facial was okay, just a little underwhelming. I figured it would be more than just massaging 20 different products into my skin, but it was fine. The worst part of my experience was the massage. I was asked repeatedly if I had focus areas. I informed the desk, put it in the iPad, and informed my masseuse… and I just sat there waiting for her to get to those points, she maybe went over them a couple passes. My target areas were never really worked on or minimized in any way. I nearly began crying after the massage realizing I had just wasted my time and money. The entire massage just felt very unenthusiastic and like I was just getting the very last of the persons energy. I was barely touched, and left with my target areas being more sore than when I came in. I still have a very generous tip, because I myself am in the service industry, but am super upset I wasted my time and money here. I rarely spend extra money on myself or do things like this, so the fact I practically threw money away is saddening.I visited this location with hopes it would be a nice relaxing time. The person working the desk was wonderful, and she was about the only good experience at the store. I had two services done. The facial was okay, just a little …More

I visited this location with hopes it would be a nice relaxing time. The person working the desk was wonderful, and she was about the only good experience at the store. I had two services done. The facial was okay, just a little underwhelming. I figured it would be more than just massaging 20 different products into my skin, but it was fine. The worst part of my experience was the massage. I was asked repeatedly if I had focus areas. I informed the desk, put it in the iPad, and informed my masseuse… and I just sat there waiting for her to get to those points, she maybe went over them a couple passes. My target areas were never really worked on or minimized in any way. I nearly began crying after the massage realizing I had just wasted my time and money. The entire massage just felt very unenthusiastic and like I was just getting the very last of the persons energy. I was barely touched, and left with my target areas being more sore than when I came in. I still have a very generous tip, because I myself am in the service industry, but am super upset I wasted my time and money here. I rarely spend extra money on myself or do things like this, so the fact I practically threw money away is saddening.

Positive: Communication, Professionalism, QualityI left extremely pleased with this business today. I have never had a facial before, and this place made it a wonderful first experience. They were all super polite, informing, and just overall welcoming. I will definitely be back : )

I left extremely pleased with this business today. I have never had a facial before, and this place made it a wonderful first experience. They were all super polite, informing, and just overall welcoming. I will definitely be back : )