Located In: University Park Mall
Appointments: massageenvy.com
Hours
| Saturday | 9 AM–9 PM |
| Sunday | 10 AM–6 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 6501 Grape Rd Ste 1125, Mishawaka, IN 46545
Phone: (574) 272-3689
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Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
5 days ago
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
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Jan 2, 2023
Reveal Your Natural Radiance Jan 1 – Mar 31 Wish you could wave a magi…
Jan 1, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
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Reviews
Maureen Van Tiem
Wonderful facility! Hayli and Erica are always professional, welcoming and efficient on the “front line.” Amy O. is the exceptional massage therapist who helped us most often. (Kelly P and Mickie’s services were also notable.) This is NOT my home ME but we were in the Granger area for an extended stay due to unexpected health issues. We are grateful to have had these helpers at this time in our lives.
… moreRay Owen
I’ve been waiting to leave a review for some time, because we wanted to give Massage Envy time to make things right with us. Unfortunately they did not deliver. If you don’t want to read the long review, here’s a synopsis: DON’T book Melissa for a massage as she is unprofessional and from my wife’s experience, just bad at giving a massage. Also, DON’T expect any decent compensation for a bad experience other than a small discount for a massage.
… moreelaine henke
Was told they could do two facials at the same time, purchased two for my sister in law and I to have the experience together and chat. When I went to book the appointment, was told they are not able to accommodate the request. I tried to help come up with solutions but nothing was done. Manager called me back after a daily vm had been left for her over a week. She apologized but said there was nothing to be done. I asked for her boss to call me and was told she is too busy. Horrible experience and horrible customer service. I guess you can tell customer whatever you’d like. I can’t get a refund or anything to go somewhere else that will follow through with what they offer. Will not be going back again.
… moreDiane Taylor
I have had a membership for a few years and this last year has been a rip off. I had a microderm infusion today, which is a 50 minute hands on service. I received a 30 minute service. I was then informed that this counted as 2 services instead of the 1.5 services it cost me last time. All for getting just 9ver half the time I’m paying for. This isn’t the first time this has happened. I also had a 50 minute facial a few months ago and received 30 minutes of it. I answered the survey I received to communicate my dissatisfaction, and never heard a word. I also had a 90 minute massage that I would presume should be 80 minutes of hands on and got 70 minutes. This location is terrible for providing the services that you have already paid for, and now they throw a card in front of you with how much you should be tipping for each service. The employees are nice enough, but it’s difficult to get appointments and then to be ripped off with the times is terrible customer service. Thankfully, I have canceled my service, but now I will be a half service short to even get a final service that I’ve already paid for. This place needs some help.
… moreXtina Saint
Positive: Communication, Professionalism, QualityI have been going to this Massage Envy location for nearly 3 years and I HIGHLY RECOMMEND Monica if you want a Massage Therapist who can get DEEP into those muscles, knows what spots to work and leaves you feeling refreshed. I am moving away and wish I can take her with me, haha.I have not had any issues with front desk at any point.I have been going to this Massage Envy location for nearly 3 years and I HIGHLY RECOMMEND Monica if you want a Massage Therapist who can get DEEP into those muscles, knows what spots to work and leaves you feeling refreshed. I am moving …More
I have been going to this Massage Envy location for nearly 3 years and I HIGHLY RECOMMEND Monica if you want a Massage Therapist who can get DEEP into those muscles, knows what spots to work and leaves you feeling refreshed. I am moving away and wish I can take her with me, haha.
Michael Cox
Great staff! i look forward to my massage every month. You should too!
… morenatalia beauty
The service was great! Massage was really good! I have payed for the service forehead and when the service was done I left the salon. They have called me in a few minutes and told: don’t you want to come back and pay some tips? What?? I am cosmetologist by myself. And I was thinking all the time that tips are not NECESSARY! It is desire of the client! And if he would like to give a tip he would definitely do that! I felt so uncomfortable when they called me and asked to go back and give them some tip! Where is the culture? Where is the respect to clients and their opportunities?
… moreSeth Birky
The massages are usually great, and it is very cheap. HOWEVER, I have had 3 masseuse quit in the 4 months since I’ve enrolled- so don’t enroll just because you love a particular person.
… moreJaime Meahl
Critical: ProfessionalismMy first few experiences at this location were great however, this weekend I scheduled a facial with Elizabeth and was called to reschedule my appointment due to the Aesthetician calling off. So I arrive to my rescheduled appointment only to get a call stating she is running late today, and agree to wait 15 minutes. Then I’m brought back to the room, and wait another 20 minutes. I decide to leave, on my way out I let the front desk know that I thought I was forgotten about and that I was leaving and the response I get was “Ok”…… I may cancel my membership as my past few visits have been worse each time.My first few experiences at this location were great however, this weekend I scheduled a facial with Elizabeth and was called to reschedule my appointment due to the Aesthetician calling off. So I arrive to my rescheduled appointment only …More
My first few experiences at this location were great however, this weekend I scheduled a facial with Elizabeth and was called to reschedule my appointment due to the Aesthetician calling off. So I arrive to my rescheduled appointment only to get a call stating she is running late today, and agree to wait 15 minutes. Then I’m brought back to the room, and wait another 20 minutes. I decide to leave, on my way out I let the front desk know that I thought I was forgotten about and that I was leaving and the response I get was “Ok”…… I may cancel my membership as my past few visits have been worse each time.
Tina Helbling
Critical: Communication, ProfessionalismDuring Covid, I was told I need to where a mask, plus would have to be face down with it on. I told them I wanted to cancel my membership. I had 130$ on my account for unused sessions. I was told as we agreed that they were mailing me gifting cards with the amount of a session on each card so I could give as gift. Well come to find out they sent them without enough postage, so after 3 months going by they call me and tell me they got them back because my address was wrong. Come to find out not enough postage for them to be mailed was the real issue. I have been gave the runaround through this the whole time I am fed up and plan to seek council!! Also AMY THE DISTRICT MANAGER DOES NOT CALL YOU BACK AND I AM MORE THAN DONE!! Do not get locked into the the membership find a massage therapist that works for themselves or go the the college where they are great and cost way less.During Covid, I was told I need to where a mask, plus would have to be face down with it on. I told them I wanted to cancel my membership. I had 130$ on my account for unused sessions. I was told as we agreed that they were mailing me …More
During Covid, I was told I need to where a mask, plus would have to be face down with it on. I told them I wanted to cancel my membership. I had 130$ on my account for unused sessions. I was told as we agreed that they were mailing me gifting cards with the amount of a session on each card so I could give as gift. Well come to find out they sent them without enough postage, so after 3 months going by they call me and tell me they got them back because my address was wrong. Come to find out not enough postage for them to be mailed was the real issue. I have been gave the runaround through this the whole time I am fed up and plan to seek council!! Also AMY THE DISTRICT MANAGER DOES NOT CALL YOU BACK AND I AM MORE THAN DONE!! Do not get locked into the the membership find a massage therapist that works for themselves or go the the college where they are great and cost way less.