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Appointments: massageenvy.com
Hours
| Saturday | 8 AM–6 PM |
| Sunday | 10 AM–6 PM |
| Monday | 8 AM–10 PM |
| Tuesday | 8 AM–10 PM |
| Wednesday | 8 AM–10 PM |
| Thursday | 8 AM–10 PM |
| Friday | 8 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 627 E Emory Rd, Powell, TN 37849
Phone: (865) 947-3689
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Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
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Massage Envy – West Midtown. 1801 Howell Mill Road · Massage Envy – Buckhead Crossing. 2625 Piedmont Rd Ne · Massage Envy – Toco Hills. 2999 N Druid Hills Rd.
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Reviews
Kaytee Henson
Worst experience I have ever had. VERY poor business integrity. I had scheduled a massage and facial which took over a month and a 1/2. 1st time so I was supposed to have a discounted rate. Both services were supposed to be an hour long. The day of my appointment they called and canceled my facial. When I went in for my massage they said they could reschedule my facial and still have the discount as it was their fault. When I went for my appointment they charged me not only full price without the discounted rate but also charge me for an hour long facial when I was only on the table for 31 minutes. They are thieves, dishonest, and terrible customer service. I will never return and will be making a formal complaint. Reading the other complaints I’m starting to think that this is a trend…they advertise discounted rates for 1st time people with every intention of canceling or rescheduling your appointment if there is a double one booked so that you do not get the discounts. Complete lock of integrity.
… moreMichael McMillan
Good luck getting an appointment! I have been a massage envy member for years and honestly not sure why any more. Getting appointments is nearly impossible. I end up at every other massage place but massage envy because they are always booked solid weeks and sometimes months out.
… moreKaitlyn Marshall
I have been a member since February of this year (It’s currently May). I have been extremely disappointed. I have enjoyed my massages and the staff has always been very nice, but I have been screwed over twice already. I had a massage canceled same day with just maybe a two hour notice. I also went for a facial just to get there and them tell me I couldn’t get a facial because I am under care of a dermatologist and use a daily cream? lol. never heard that before, and someone should have told me that before scheduling me. Hate to say it, because I do like the staff and the services that I have received, but I do not recommend.
… more*Fremming Royalties*
As a first time customer who works 3rd shift and gets off at 7:30 in the morning I had an appointment scheduled for 10:30 am that they waited till 20 mins before the appointment to call and reschedule due to the fact the person they booked me with was off today. I don’t normally have an issue with rescheduling appointments but 20 mins before the appointment was a bit much after staying up to attend my appointment. Not exactly the first impression I was hoping for definitely won’t be rescheduling.
… moreJason McDaniel
Critical: Communication, ProfessionalismI think the massage was great or so my wife says but she has been trying to cancel her service for 7 months now. So it’s $420 worth of “were sorry” “we will cancel that” “that shouldn’t have happened”. Etc.Update: Another call. Another promise. Another successful auto payment. At what point is it just thievery?I think the massage was great or so my wife says but she has been trying to cancel her service for 7 months now. So it’s $420 worth of “were sorry” “we will cancel that” “that shouldn’t have happened”. Etc. …More
I think the massage was great or so my wife says but she has been trying to cancel her service for 7 months now. So it’s $420 worth of “were sorry” “we will cancel that” “that shouldn’t have happened”. Etc.
April Mullins
Great place and Friendly staff… just wished they didn’t stay booked up 2 months ahead. But I guess if you’re good, you’re good.
… moreMcEverything
Caitlin O. is amazing! Total sweetheart and great therapist. She doesn’t dig in with her fingers, as if squeezing the knots out, but she does chase all the crazy away. She can do a deep massage without hurting. I love getting a massage from her! She’s got these electric hands–it’s just awesome. Totally worth your time. She’s great at reading my body, so I don’t have to sit there and chat away telling her, “no, not there–over there!” I don’t feel bad drifting off to la-la-land because I know she’ll take care of me.
… moreHannah McElroy
Positive: Communication, Professionalism, QualityVery clean. Staff was very helpful nolaagabily. My massage for the first time I am just alittle bit stiff but otherwise I would recommend them to friends and family
Very clean. Staff was very helpful nolaagabily. My massage for the first time I am just alittle bit stiff but otherwise I would recommend them to friends and family
Autumn Hall
My experience at massage envy was great! I have only been once and I received a message as a birthday gift. Linda did my message and she was great, friendly and explained everything to me.
… moreCynthia Jones
Only purchased a voucher, but every staff member (about 4 or 5) I interacted with was extremely nice and they were all wearing masks.
… more