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Appointments: massageenvy.com
Hours
Thursday | 10 AM–9 PM |
Friday | 10 AM–9 PM |
Saturday | 10 AM–6 PM |
Sunday | 10 AM–6 PM |
Monday | 12–7 PM |
Tuesday | 10 AM–9 PM |
Wednesday | 10 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 355 Harrison Bridge Rd, Simpsonville, SC 29680
Phone: (864) 688-3689
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Reviews
sarah merritt
Positive: Communication, Professionalism, QualityI had my first professional massage today by Nick. I had no idea what to expect and was a little anxious at first, but Nick was very professional and easy to talk to. I was comfortable the entire time, and he seemed to love what he does. I could tell he was a very genuine person, and I’m sure he will go very far in this industry. Massage envy should be grateful to have him. Girls at the front desk were lovely as well. Thank you guys for the great first time experience!I had my first professional massage today by Nick. I had no idea what to expect and was a little anxious at first, but Nick was very professional and easy to talk to. I was comfortable the entire time, and he seemed to love what he does. I …More
I had my first professional massage today by Nick. I had no idea what to expect and was a little anxious at first, but Nick was very professional and easy to talk to. I was comfortable the entire time, and he seemed to love what he does. I could tell he was a very genuine person, and I’m sure he will go very far in this industry. Massage envy should be grateful to have him. Girls at the front desk were lovely as well. Thank you guys for the great first time experience!
kim Griggs
Worst experience ever!!! My husband got me a massage certificate as a gift, huge disappointment!! 1st off, you have to fill out a bunch of unnecessary paperwork, ( people, Im just getting a massage, not a medical treatment) then I wanted a deep tissue massage. I’ve probably had thousands of these, but this woman was nearly the death of me! This place is nothing but repeated sales pitches & pressure sales. I will never return. Complete waste of money. AND when you complain or write a bad review, they do nothing to handle the issue themselves, they pass the buck to some worthless web address. This place is the epitome of a joke!
… moreJimmetra Noble
I would rate this location ten stars if I could. Very relaxing and clean establishment. Allie did an amazing job with my facial, I added the neck and décolleté. Hands down have to get that enhancement every time! She put something called “siesta” on me that I need gallons of to take home.
… moreVanessa Benitez
Went for a massage here when visiting my sister and gad a great experience so I decided to gift her a massage. She went in today for a massage with Kristina. She is sleep deprived from having had a new baby and mentioned several times how much she needed sleep or was exhausted and still kristina talked through the entire massage. I was an LMT an and that is one of the first things they teach us. I am disappointed that instead of having a relaxing visit where she could get some deep rest she had hwr ear talked off and received unsolicited baby advice from someone who has never had kids.
… moreAngela Schmidt
Critical: Communication, Professionalism, QualityI would never recommend Massage Envy and I regret taking a chance on them. My first massage was mishandled and management has done almost nothing to make it right. All they care about is making sure they get their money from you and holding you to a contract. DO NOT SIGN UP – YOUR MONEY WILL BE MORE APPRECIATED IN A LOCAL SPA – THEY WILL NOT VALUE YOUR BUSINESSI would never recommend Massage Envy and I regret taking a chance on them. My first massage was mishandled and management has done almost nothing to make it right. All they care about is making sure they get their money from you and holding …More
I would never recommend Massage Envy and I regret taking a chance on them. My first massage was mishandled and management has done almost nothing to make it right. All they care about is making sure they get their money from you and holding you to a contract. DO NOT SIGN UP – YOUR MONEY WILL BE MORE APPRECIATED IN A LOCAL SPA – THEY WILL NOT VALUE YOUR BUSINESS
Jill Nicholson Houston
It’s very regrettable that I write this review. Let me first say that I hope you never have a medical emergency the day of an appointment. I understand that last minute cancelations happen and procedures have to be in place to minimize cancelations. I had to recently cancel my membership due to recent financial hardships due to Covid 19. My last appointment before my membership canceled was scheduled. I had a medical emergency with my daughter and it happened right before my session. Due to the stress of my daughter’s medical emergency, I didn’t call until the next day to speak with a massage envy representative about my situation. I was told I forfeited my session since I didn’t call the day of my session to cancel and they would speak to a manager about my situation. The manager didn’t call me back but had the representative call me back for them. I was told if I could bring a “doctor’s note” to prove I had a medical emergency they would consider giving me my session back. I’m sorry but if I don’t have to produce a doctor’s note for my job then I shouldn’t have to produce a doctor’s note for a spa. What’s the definition of medical emergency?!?! I have never missed or canceled an appointment during my entire year’s membership. Its unfortunate that this is how my experience ended as this mother will never be back to a Masage Envy. I also feel that if my membership had not been canceled, I would have been treated differently. A customer should be treated equally as to if they are a member or not. I do wish to point out that all the therapists were wonderful during every treatment and I hate that how management handled my situation was to the demise of this location, in my opinion.
… moreJanelle Nixon
I love this Massage Envy, all because of Melinda and Kelly! Melinda is the best – she listens to what you need, adjusts pressure for those trouble spots, engages is pleasant conversation, and is consistently Awesome!! Kelly, at the front desk, is always so pleasant and helpful. She always has a smile and seems genuinely glad to see you.
… more3rd Street AVolitionite
I have been coming here since 2011 for relaxation and pain relief. However, I haven’t been very happy Massage Envy for the past two years. Ever since they revamped the location, service has become more lackluster. Some of the massages I recieved began to be hit or miss. Sometimes after I get dressed to come out of the room after an appointment, my massage therapist wouldn’t be there with a cup of water. They always greeted me outside with a cup of water in the first five years I came here. It was becoming very difficult to schedule a time that worked best for me. The only available times for an appointment were some of the most inconvenient times for an appointment, such as too early in the morning or too late in the evening. I always preferred to have mine in the middle of the day. On top of that, I would have to choose a different masseuse than the one I prefer to fit my schedule. One time, a lady at the front desk tried to set me up with a masseuse I did not ask for. Also, one masseuse requested to no longer work with me because I had complimented her. I’m dead serious when I say this, I said she was “beautiful” two times and only after the second time I had told her, I got a call the next day saying I wouldn’t have her anymore. I didn’t even get warned to not say that the first time. For a place where females and males give massages to naked men or women on a table, you think they wouldn’t be so sensitive to someone complimenting their appearance. I tried to apologize for this and come to an understanding for the sake of my health, but Massage Envy told me they had to defend their employee. In other words, the customer isn’t always right. If anything had made me start to consider abandoning Massage Envy completely, this was it. Employees gossip about some of their customers too. As I signed the cancellation papers, I explained what my issues were and when I mentioned this situation, the lady at the front desk told me a story where she assumed a man was an offender. It’s a shame what this place has come to because I began coming here with my mother for the first two years before she passed away. I WILL NOT consider ever coming here again.
… moreMike N
If you have not visited the clinic in a while you need to go in and meet the new Clinic Administrator. She introduced herself, but I was just happy and impressed by her kindness I already forgot what she so told me. She has been the first person from the front desk area to really listen to my concerns and needs with showing that she really cared about what I had to say. She will definitely be making a huge difference for this location. Glad to know I don’t need to visit another location for this type of service anymore. I have always enjoyed my massages, but the front desk has always been lacking until now.
… moreZach Martin
Horrible experience, i wish i could give no stars. She rushed through the massage and even tried to end it 10 mins early. The parts i asked her to focus on she didnt even touch. Didn’t massage my hands or feet. And i could hear everything happening in the building so i couldn’t relax. Worst massage ive ever had. Will not be going back. Whew, now i understand all the bad reviews…
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