Massage Envy

Positive: Communication, Professionalism, QualityMy husband and I are both members and find the front desk staff very pleasant and professional. They are always willing to work with our schedule. Lori gives the best facials and is very knowledgeable and up to date on current products! Each massage therapist has been wonderful! The areas are all very clean and inviting.

My husband and I are both members and find the front desk staff very pleasant and professional. They are always willing to work with our schedule. Lori gives the best facials and is very knowledgeable and up to date on current products! Each massage therapist has been wonderful! The areas are all very clean and inviting.

Positive: Communication, Professionalism, QualityI had a recent trapezius muscle injury so I was referred for Massage therapy for the area and to get an all around massage for all the muscles. I was lucky enough to score an appointment within 24-hours with Angie. I can’t say enough good things about my experience. The front desk staff was kind, and friendly. I was checked in quickly, and barely had time to sit down before Angie was ready to take me back. Since I was coming in for a full-body massage but had a specific focus area, I made sure to provide as much information. Angie gave me the best massage I have ever had and really focused her attention on my trouble area without causing me additional pain. I feel so lucky to have been able to receive services by Angie and I will be back!!I had a recent trapezius muscle injury so I was referred for Massage therapy for the area and to get an all around massage for all the muscles. I was lucky enough to score an appointment within 24-hours with Angie. I can’t say enough good …More

I had a recent trapezius muscle injury so I was referred for Massage therapy for the area and to get an all around massage for all the muscles. I was lucky enough to score an appointment within 24-hours with Angie. I can’t say enough good things about my experience. The front desk staff was kind, and friendly. I was checked in quickly, and barely had time to sit down before Angie was ready to take me back. Since I was coming in for a full-body massage but had a specific focus area, I made sure to provide as much information. Angie gave me the best massage I have ever had and really focused her attention on my trouble area without causing me additional pain. I feel so lucky to have been able to receive services by Angie and I will be back!!

Critical: QualityI had a membership and then paused due to not really being able to get in. I decided to cancel after receiving an email that my payments would resume in November. I tried all week to get someone to call me back who could help with the cancellation. I had to keep calling after no one returned my calls. I was charged in October and now I can’t get anyone to return my calls to refund my money. Do not start a membership if you aren’t keeping it indefinitely. Will not go back. Very fraudulent and literally no one can help you when you call.I had a membership and then paused due to not really being able to get in. I decided to cancel after receiving an email that my payments would resume in November. I tried all week to get someone to call me back who could help with the …More

I had a membership and then paused due to not really being able to get in. I decided to cancel after receiving an email that my payments would resume in November. I tried all week to get someone to call me back who could help with the cancellation. I had to keep calling after no one returned my calls. I was charged in October and now I can’t get anyone to return my calls to refund my money. Do not start a membership if you aren’t keeping it indefinitely. Will not go back. Very fraudulent and literally no one can help you when you call.