Massage Envy

  3.6 – 50 reviews   • Massage spa

Massage Envy 19056

Located In: Langhorne Square Shopping Center

Appointments: massageenvy.com

Hours

Thursday10 AM–9 PM
Friday10 AM–8 PM
Saturday10 AM–5 PM
Sunday10 AM–5 PM
Monday10 AM–7 PM
Tuesday1–9 PM
Wednesday10 AM–8 PM

Services

Massage Spa
Chemical Peel Advanced Skin Care†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Customized Back Facial Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Customized Facial Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Microderm Infusion†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Massage Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Rapid Tension Relief Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Total Body Stretch Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
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Address and Contact Information

Address: 1327 Lincoln Hwy, Levittown, PA 19056

Phone: (267) 460-3689

Website: https://locations.massageenvy.com/pennsylvania/levittown/1327-e-lincoln-hwy.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website

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Last Updates

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Reviews

Sandra Hermely
In June I scheduled a massage to help with chronic health issues. The receptionist took my basic information (name, address, phone, reason for coming & credit card to hold appointment). Nothing else was said, told or explained. I received a confirmation text. The day of the appointment I had a migraine & needed to cancel, then received a message that she (the receptionist) now needed to explain the 24- hour cancellation policy and that I would be charged the full amount for my missed appointment. For 3 months, I engaged in a run-around battle with management to get my money back, instead only being offered useless services since I have found a private massage therapist after the rude manner in which I was treated by this franchise. Both the franchise & regional manager hid behind the excuse that their employee needed to be paid, which he should be, the franchise should absorb the loss. So despite another employee making a mistake and not fully informing me of their policies ahead of time, I am the one who had to lose $120. #massageenvylanghorne #massageenvyneshaminy #samemanagement #waitingforrefund
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lex (lex)
To whomever is in charge I hope it isn’t CC . She is very unprofessional and needs to grow up immediately! She’s lucky legal action or the EEOC wasn’t involved for unjustified termination! Lol. No foreal who wants this job anyway! Just can’t wait for your karma and the universe to get back at you. Blessings
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Tammy S
I signed up for the monthly membership a couple of years ago. Covid happened and was not able to use my credits. I knew I had credits on my account that I did not use due to covid. I was told you can use you credits at any location. I went to use my credits at a different location in PA and they said the credits had be used already at this location in Langhore. I said thats impossible, I haven’t even been to this location in Langhore ever in my life. So I called the Langhore location and explained to them I think there is a misunderstanding, there is no way I used my credits, and especially not at their location. The manager basically accuses me of lying and talking down to me, saying there is nothing she can do for me. Clearly the issue was they signed someone in for a service under the wrong name and used my account by accident. I am unsure this “manager’s” name, but she has extremely poor customer service skills for working at a spa. So I basically threw my money down the drain. Paid for services I didn’t or can’t use. I tried to reach out to corporate a few months ago with no respond back.
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Christy Ulery
They need to tell people about their policies BEFORE charging them!
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Sahar Beig
Chelsea has said disturbingly ugly things to us. Uncalled for behavior. Can only imagine what is going on on the inside.
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Sia Desai
Critical: Communication, Professionalism, QualityHorrible customer service, do not sign up for a membership. A complete scam. They never pick up the phone. They are very unclear about their policy. Not lenient with this pandemic at all or understanding. At the start of the pandemic we could obviously not go due to the restrictions. Over this time, I have 9 credits that have accumulated but they are saying that I have to continue the membership to be able to use them. How does this make any sense given the circumstances? They called me to say that I have to use these credits by the end of the month but left out the part about continuing the membership payments. Would never go back to them and I am still upset that I lost so much money with their membership.Horrible customer service, do not sign up for a membership. A complete scam. They never pick up the phone. They are very unclear about their policy. Not lenient with this pandemic at all or understanding. At the start of the pandemic we …More
Horrible customer service, do not sign up for a membership. A complete scam. They never pick up the phone. They are very unclear about their policy. Not lenient with this pandemic at all or understanding. At the start of the pandemic we could obviously not go due to the restrictions. Over this time, I have 9 credits that have accumulated but they are saying that I have to continue the membership to be able to use them. How does this make any sense given the circumstances? They called me to say that I have to use these credits by the end of the month but left out the part about continuing the membership payments. Would never go back to them and I am still upset that I lost so much money with their membership.
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Cynthia Fz
Critical: ProfessionalismPurchased a $130 gift certificate. I asked for a receipt to ensure the recipient had no issues. The attendant said they only do email and there are no other options. I asked for a refund and they sent the refund receipt to the wrong email. This is exactly why I insisted on a receipt. Poor customer service if they refuse to spend 5 cents on a print.Purchased a $130 gift certificate. I asked for a receipt to ensure the recipient had no issues. The attendant said they only do email and there are no other options. I asked for a refund and they sent the refund receipt to the wrong …More
Purchased a $130 gift certificate. I asked for a receipt to ensure the recipient had no issues. The attendant said they only do email and there are no other options. I asked for a refund and they sent the refund receipt to the wrong email. This is exactly why I insisted on a receipt. Poor customer service if they refuse to spend 5 cents on a print.
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Dan Harley
best in the area shhhh don’t tell anyone hard enough to get in
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Melissa R
Ilir my massage therapist is amazing! However, we had an issue after our massage and the manager CC could learn a little about customer service. First, there was no reason for her to raise her voice, threaten or speak down to anyone. If CC was having a bad day or she is unable to speak to people without the attitude maybe she should take a less stressful position. The ladies who were working the desk were nothing but apologetic especially after she left. CC (I don’t know what her actual name is) but she came in with the attitude as if she were bothered by the fact that she had to come in. Anyway, if you decide to go anyway, if you sign up for the membership make sure you get any adjustments in writing and if you discuss any change, questions, comments or concerns get that in writing as well.
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Rachel Woods
One of the best deep tissue massages I have ever had. I have Crohn’s disease & often my body hurts all over. My massage therapist Amber was amazing, professional, nice & made the whole experience a pleasure.
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