Appointments: massageenvy.com
Hours
| Saturday | 10 AM–6 PM |
| Sunday | 10 AM–6 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 680 Washington Rd, Pittsburgh, PA 15228
Phone: (412) 531-1100
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Reviews
Samantha Cairl
Sometimes it can be difficult getting an appointment due to full schedules. Staff are great at making you feel comfortable and relaxed. They tend to what you want/need the most. My therapist does a terrific job on massaging my back and working with me on my problem area.
… moreAnn Cipriani
Critical: ProfessionalismMy husband had a 90 minute massage at the Pittsburgh, Mt Lebanon Uptown Massage Envy with a therapist who was covid positive on her test the next day. I found out that she cancelled my sister n laws massage the next day because she was sick and having a covid test. Evidently she was living with a covid positive person and still made the choice to continue to treat clients, knowing she was exposed. Adding to that, she knew my husband was scheduled for surgery the next day and still said nothing. No one called, ever, then when I called was told they are not required to do contact tracing. Not hard to trace a repeat client whose phone number is readily available. I requested a refund, but was told no. Now we are quarantining to protect our grandchildren. Cancelled our contracts, lost $1700 in massages paid for when they were closed (another rip off). This place is not advisable. And never sign a contract.My husband had a 90 minute massage at the Pittsburgh, Mt Lebanon Uptown Massage Envy with a therapist who was covid positive on her test the next day. I found out that she cancelled my sister n laws massage the next day because she was …More
My husband had a 90 minute massage at the Pittsburgh, Mt Lebanon Uptown Massage Envy with a therapist who was covid positive on her test the next day. I found out that she cancelled my sister n laws massage the next day because she was sick and having a covid test. Evidently she was living with a covid positive person and still made the choice to continue to treat clients, knowing she was exposed. Adding to that, she knew my husband was scheduled for surgery the next day and still said nothing. No one called, ever, then when I called was told they are not required to do contact tracing. Not hard to trace a repeat client whose phone number is readily available. I requested a refund, but was told no. Now we are quarantining to protect our grandchildren. Cancelled our contracts, lost $1700 in massages paid for when they were closed (another rip off). This place is not advisable. And never sign a contract.
darlene kober
I had my first experience with a Massage Envy today. I didn’t know they are not full-service day spas without locker rooms, robes and slippers. You change in the massage room and sit in the relaxation room in your street clothes. The oil seemed thin and not very fragrant. But besides those issues, the experience was relaxing and very nice. My masseuse India was very good and the front desk staff very friendly. It’s a different experience than a typical day spa massage which is fine if you know what to expect.
… moreLiz
The facility is always clean and the appointments generally run on time. The massage therapists are fantastic, but the front desk staff is hit or miss.
… moreMark Wilson
Booked a one hour massage along with a 10 minute add-on. Problem areas were pain in my lower back and legs from a prior back surgery. First, I was the last appointment of the day, so I had to pay and tip prior to the massage. Then, I sat in a waiting area until 5:20 for a 5:00 appointment. Finally get in back, and she does my upper back and shoulders, nothing else, and ends it at 6:00. I don’t understand why I paid for a one hour massage and only got 30 minutes, and she never even got to my lower back and legs. I guess wanting to leave at 6 is an acceptable reason to rip someone off and give them less than what they paid for. And, I’d be damned if I’d have given the $30 tip that I had to give beforehand for that poor excuse for a massage. On the bright side, the receptionist was very friendly.
… moreTiffany Drey
I had a terrific experience here. Charlotte was very helpful in answering all my questions and finding the perfect therapist (Alonzo). The next day I was welcomed by another very friendly (owner?) person. Who again assisted me in answering my questions. I have already booked my next massage and already feel my pain subsiding. I don’t know what happened a few years ago but they have definitely listened to the clients and corrected those deficiencies. I would definitely recommend them to anyone.
… moreOlesia Boykov
I got to purchase a gift card for my friend and was so warmly welcomed I got all of my questions answered in regards to services and now I’m thinking to become a member of Massage Envy!
… moreJarreth Ackerman
Wasn’t bad at all. Facilities were very clean and classy which is a plus. Derek did a great job. However, I am spoiled by my regular masseuse
… morePatrick McCoy
My first massage here. Very nice atmosphere, girl that gave me a massage did it perfectly and I felt very relaxed and refreshed. With it being my first time they had me fill out info about my preferences and it was nice doing it on an iPad, especially with my horrible handwriting. The masseuse was friendly, asked about where I was aching and needed massgaed, was gentle and very good.
… moreBrad Gicopoulos
This place is very unprofessional. I called and got a massage for my fiancé for her birthday, upon giving her the gift she decided to call and get one for me too. On the day of, they called when we were eating lunch before heading there and said we missed the first appointment. I heard the whole conversation yesterday and we were scheduled with a Sarah and Derek together. The lady on the phone was so rude I can’t believe she has a job. She argued with my fiancé that she said 1 o’clock and would not admit that’s not what happened because she made an error. She hung up on her twice and that’s when I called back. She tried to say she’d never hang up on a customer, but it was again on speaker phone and I heard it both times she hung up!! She continued to talk over me, until I had to ask her to let me talk. Our massages ended up being cancelled because my fiancé was not going to get the care massage envy usually provides at other locations. This lady should not have a job and furthermore everyone should stay away from this location
… more