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Appointments: massageenvy.com
Hours
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–9 PM |
| Sunday | 9 AM–6 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 103 Towne Dr, Fayetteville, NY 13066
Phone: (315) 329-5070
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Reviews
Lauren Place
You’re better off paying a little more at a higher quality establishment. I had the worst massage therapist who did not listen to anything that I was saying. The therapist had said that he does not do medium pressure because he wants to prolong his career even though that is what I had scheduled. There were many other issues throughout the appointment as well. I try to be a good customer, but when I’m paying for a service, I would like to get what I pay for. When I brought this up, I was told the manager would call. She called a week later and after I told her about the poor service, her solution was for me to use someone else’s accrued service that had been accidentally transferred to me. So she did not compensate me for the awful massage, but basically said I could “try again” using a massage in my account that someone else had already paid for. The manager said she did not have the authority to do anything about compensation for the bad massage and that she would get back to me after she talked to her manager. I have not heard anything back. Will never go back.
… moreKathy Mackey
Very difficult to schedule with. Even getting an appointment once a month is difficult and I have a flexible schedule. Seem under staffed and very busy, then they lock you in to a year that can not be canceled without a doctor note. They put you on a cancellation list and contact you as if you can drop everything and come in with no notice. Maybe they should clamp down on the cancellation people, so consistent clients who keep their appointments will be able to get in more easily. Like if someone cancels 2 appointments in a certain time frame, they are dropped from membership? A regular attending client shouldn’t be on a cancellation list in order to get an appointment.
… moreJulie Hart
Bre is a great Massage Therapist. Shes not to hard but knows when to work the muscles to get the knots out. I always enjoy my sessions with her and always feel well relaxed afterwards.
… moreLynn Harvey
Breann provided a relaxing massage! The pressure was just right. I felt relaxed and ready for the rest of my day
… moreSkye Dance
I found the clientele at Massage Envy to be very personable, caring, and attentive! The quality of the deep pressure massage was excellent!
… moreKathryne Sparaco
I thought the massage therapist I had was terrible. I asked for specific things and don’t feel like she really listened. I will say, I’m usually very happy with the massage therapists, so it must have just been back luck.
… moreDeborah Oley
Once again Tembi was massage therapist worked wonders on all my aches and pains. She is the best and so responsive to what I want her to focus on.
… moreRhonda Philopena
Tembe is fantastic- she listens and cares about the client and makes for a great experience!
… moreJane Higham
Positive: Communication, Professionalism, QualityI had a back to back Massage Envy experience with Rod (massage) and Marika (facial). Rod provides one is the best massages I’ve ever had, and he is able to provide the pressure that I desire in a massage. He’s friendly, informative, and professional! This was my first experience with Marika, and I was very impressed with her approach and professionalism. I would be happy to see her again for another facial. Overall, I give Massage Envy and these two providers an enthusiastic thumbs up and 5 stars!!I had a back to back Massage Envy experience with Rod (massage) and Marika (facial). Rod provides one is the best massages I’ve ever had, and he is able to provide the pressure that I desire in a massage. He’s friendly, informative, and …More
I had a back to back Massage Envy experience with Rod (massage) and Marika (facial). Rod provides one is the best massages I’ve ever had, and he is able to provide the pressure that I desire in a massage. He’s friendly, informative, and professional! This was my first experience with Marika, and I was very impressed with her approach and professionalism. I would be happy to see her again for another facial. Overall, I give Massage Envy and these two providers an enthusiastic thumbs up and 5 stars!!
Charlene Watts
The massage was good. The practice is when someone leaves for business is not good at all I had booked for June and July appointment three months ago to see a particular therapist and when I called they said they could not honor those appointments due to the fact that therapist was leaving. No phone call to let me know no option to see another therapist. On top of that there is signage that says my monthly rate is going up five dollars. Tried to book other appointments for future, and was not able to find a single appointment on a Monday or Friday for seven weeks. Also because it was deep tissue I was charged additional $15 on top of that. Not happy at all with the service at the front desk. Massage therapist was good
… more