Massage Envy

  3.9 – 84 reviews   • Massage spa

Social Profile:

Massage Envy 11361

Appointments: massageenvy.com

Hours

Thursday9 AM–8 PM
Friday9 AM–8 PM
Saturday9 AM–6 PM
Sunday9 AM–6 PM
Monday9 AM–8 PM
Tuesday9 AM–8 PM
Wednesday9 AM–8 PM

Services

Massage Spa
Chemical Peel Advanced Skin Care†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Customized Back Facial Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Customized Facial Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Microderm Infusion†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Massage Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Rapid Tension Relief Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
Total Body Stretch Session†
*Prices may vary. See franchised location to confirm pricing details. Session times include a total of 10 minutes of time for consultation and dressing, which occurs pre- and post-service.
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Address and Contact Information

Address: 38-03 Bell Blvd, Queens, NY 11361

Phone: (718) 279-3689

Website: https://locations.massageenvy.com/new-york/bayside/38-03-bell-boulevard.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website

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Reviews

Sherrie Cho
Overall, I loved my massages here- been a member for about a year. Then I got pregnant and I’m not feeling well so I decided to cancel. But that was not the sole reason. They raised the prices and then the appointments became increasingly sparse and they had two female therapists who could do deep/firm pressure. Then the receptionist let me know they would waive the transfer fee but the owner called and said thats not possible. If your employee made a mistake you should hold that accountable and keep to your word even if that was miscommunication.
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Christina Bernardo
Very stressful talking to owner Evelyn… condescending and rude. There’s a way to speak to people—even if they didn’t follow cancellation protocol….there are exceptions that a manager/owner can exercise. If this is the treatment they give to clients or potential clients, and I even fear their employees, then you might do better going somewhere where the vibes and customer service align with the philosophy of the treatment. Definitely not envying the massage by this place.
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Turquoise Gaddy
I had the pleasure of being serviced by Emily! Let me tell y’all !!!! SHE IS A BLESSING! I have been experiencing the worse neck/back pain ever. I’ve gone to pain management care and physical therapy appointments and nothing has amounted to what Emily has done for me today. Thank you so much for your magic The front attendant Desiree was very punctual and knowledgeable of the company’s services regarding membership onboarding. Great place to treat yourself.
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jessica Palumbo
Have been wanting to come and try here for years, not what I expected at all. I have done spas, massage parlors, and others a like and just by walking in the front door, I felt off about this place. I mean the staff was very friendly and curteous however, in my. personal experience, I get overall better experiences at privately owned places.
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Arianna Rigg-Reives
Yesterday was my first visit to this spa and my massage by one of their male therapists was extremely painful to the point where I couldn’t relax at any point during the session. He spoke the entire time, never dimmed the lights, and only massaged my neck and back although I paid for a FULL body massage (he never massaged my legs, feet, or the front of my body). Every time I yelled or winced in pain, he told me that it’s suppose to hurt and to just breathe through it – in retrospect, I can’t believe I listened to him. He also massaged the left side of my neck and shoulders significantly longer than the right so at the end, I felt really tight on my right. The session ended abruptly and I was left feeling significantly more tense (and mentally confused to be honest) than I did prior to my session. It has been several hours since my massage and I am in severe pain. I even asked my husband to check my neck and back for black and blue bruises to make it very clear how intense the pain is. In addition to this being the worst massage and treatment I have ever received at any spa, I was asked to pay out of pocket for the service despite my husband signing me up and paying a registration fee for a 6-month membership prior to my visit (as part of what he thought would be a really nice Christmas gift). When my husband went to the spa after my visit to inquire about the out of pocket charge and membership cancellation, the woman at the front desk told him that she is not authorized to address our concerns or request for cancellation and that he would have to wait for a call from management. I am extremely frustrated that I couldn’t fully enjoy bringing in the new year because of this awful experience and truly hope management addresses this as soon as possible.
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Jerard Washington
I had a horrible experience at this location for massage my back and neck still in painI DO NOT WANT A BODY RUB
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Jessy Taveras
DO NOT COME TO THIS LOCATION!
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Erin Kikel
I have been client at Massage Envy in Bayside, Queens for 2+ years and consistently worked with the same therapist. In March of 2022 I was informed that my therapist was parting ways and that was her final day. I thought I would be able to work with the other therapist I worked with a few times until I found out that she was leaving as well. At this time this facility did not have any female therapists left that worked on a Saturday, due to personal reasons I only wanted a female.
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Ezra Last Name
*** NEW OWNER ****
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Barbara Merlis
This was the worst facial I ever received. Helen, the esthetician, did nothing but put stuff on my face, at least 2 or 3 products, each for 10 minutes. While the “stuff” was on Helen never touched my shoulders.. no massage on areas around my face. I found out why when I realized she was wearing thick rubber gloves. She never massaged my face and while I did not confront her at the time I did try many times to speak with the owner ,Evelyn, who never returnedd my phone calls.
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