Appointments: massageenvy.com
Hours
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–6 PM |
| Sunday | 10 AM–6 PM |
| Monday (Washington’s Birthday) | 9 AM–9 PM Hours might differ |
| Tuesday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 244 Needham St, Newton Upper Falls, MA 02464
Phone: (617) 964-6601
Photo Gallery
Last Updates
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
Join Now & Get a New Member Starter Kit! Jan 2 – Mar 31 Sign up for a new 12-month…
Jan 2, 2023
Reveal Your Natural Radiance Jan 1 – Mar 31 Wish you could wave a magi…
Jan 1, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
Related Web Results
Massachusetts Massage Therapy | Facials
24 Locations in Massachusetts · Arlington · Boston · Brockton · Brookline · Burlington · Cambridge · Danvers · Dedham …
Customized Massages in Danvers, MA
Massage Envy Spa at 35 Independence Way offers customized massages in Danvers, MA and the nearby area. Book your appointment today.
Massage Envy: Book a Massage Near You Today
Your body needs maintenance just like everything else. Keep it in top shape with a massage or facial regimen.
Reviews
John Harris
Only reason for 4 stars is because they need more massage therapists! It’s incredible hard to get an appointment unless you book 2 weeks ahead.
… moreAnne Yount
Critical: ProfessionalismThis place is the worst! My husband and I have been members for about 17 years, and we are ready to cancel our membership. The staff turnover is very high, and the front desk staff are very unprofessional and they just don’t care.Last month I had a stretch appointment at the Dedham location, which is part of this franchise. I had been seeing the same therapist for months, and he was great. I showed up for my scheduled appointment, and they told me he left. They never called to tell me. They also said they no longer had anyone to do stretch sessions at this location.So I switched to the Newton location. I called to make a 1 hour stretch appointment and they tell me they do not do 1 hour stretch sessions. I have had many 1 hour stretch sessions at Massage Envy over the years. So I book a 30 minute session.Today I had a 60 minute session booked, I showed up at the Newton location and they tell me that the therapist is gone. Again, no call to tell me! I tried calling 3 times this morning to confirm the appointment, and no one answered the phone.They ask me for my phone number and they look me up, no problem. So they have my phone number. Then they tell me they have a second phone number for me, and it is a number that I do not recognize, and is not mine.I am so disgusted with the lack of professionalism from this business! They are terrible!The response was pretty poor, they should be calling me to apologize, and address the problem.This place is the worst! My husband and I have been members for about 17 years, and we are ready to cancel our membership. The staff turnover is very high, and the front desk staff are very unprofessional and they just don’t care. …More
This place is the worst! My husband and I have been members for about 17 years, and we are ready to cancel our membership. The staff turnover is very high, and the front desk staff are very unprofessional and they just don’t care.
Allie Hale
Positive: QualityI went in today for a 90 minute massage with Pamela and she was wonderful. I have a lot of tension in my neck and shoulders and she did a great job of working out the kinks. I sometimes feel like I have to choose between working out the knots or relaxing during a massage and Pamela managed to do both and I left feeling like new. I’ll be back to see her!I went in today for a 90 minute massage with Pamela and she was wonderful. I have a lot of tension in my neck and shoulders and she did a great job of working out the kinks. I sometimes feel like I have to choose between working out the …More
I went in today for a 90 minute massage with Pamela and she was wonderful. I have a lot of tension in my neck and shoulders and she did a great job of working out the kinks. I sometimes feel like I have to choose between working out the knots or relaxing during a massage and Pamela managed to do both and I left feeling like new. I’ll be back to see her!
James Emerson
The therapists have been fine, but there has been lot of turnover. There are many fewer therapists than before, so it is hard to get appointments to fit a working person’s schedule without booking very far in advance. Consequently, I accumulated a lot of unused massages, and finally decided to cancel my membership. To do so, you must come in and fill out a termination form. All accumulated massages are lost and are not transferable, even to my wife. However, they make you wait 10 days for the termination to take effect from when the form is filled out. My billing day was 2 days from when I called, so I’ll be charged for another unused massage. I can’t get out of this fast enough. It may seem like a good deal, but it wasn’t for me. If your schedule is very flexible and you don’t care about having a long-term relationship with your therapist, it may work for you. There are better options.for most of us.
… moreKatie McTyre
My experiences at Massage Envy have always been positive. I know there have been problems with staff in the past, (what place doesn’t have the occasional bad egg?) but their current Front Desk staff is so friendly and happy to help work through any questions you might have. They have a great range of therapists, and I always make sure to see as many different ones as I can so I know who I really take to. The manager is so friendly too!!! I used to pay over $100 for a 90 min massage, which is not that unusual…but this meant I could only get massages MAYBE once a year. With ME’s affordable prices, I’m able to go a lot more frequently to keep me healthy.
… moreTeresa Mason
I have had many massages In my life and this had to be the worst. The therapist was very inexperienced with no technique. He used his thumbs for 90% of the massage. I was scheduled for 90 min hot stone massage and clearly the therapist had no idea what he was doing. I actually left feeling more tense than when I arrived and was thankful for it to end. The receptionist didn’t charge for the hot stone portion which I appreciate.
… moreAudrey Orenstein
The customer service behind the desk went from bad to worse! I’ve been a member for several years now and the previous staff was too busy chatting with frequent customers or each other to notice people waiting in line to be serviced. They are gone and now the woman on duty rolls her eyes and takes exasperated breaths when she is asked to provide a service that is part of her job: warm neck wraps for customers checking in, or making multiple appointments. Her affect is flat, her tone is rude, and this is supposed to be a luxurious experience.
… moreCatherine Hartzel
Today for the third time, I tried booking an appointment, and all were two weeks or more away. I really like the two therapists I see but seldom get an appt. The staff who answered my call could barely conceal her impatience. Cost s raised despite signing on at a lower price, which should have been honored. Something feels off here. Searching for other places.
… moreDavid Foster
Just don’t go. Don’t. I am a Massage Envy member. I have been to many Massage Envy’s with universal great experiences until going to this Newton location. My therapist ran late. My therapist had no quality skills. My therapist could not even give firm pressure. Then when I told the front desk the massage was not very good they were rude to me and did not seem to care. If you want a massage, go to the Waltham or Arlington locations. I have used both many times. Both are GREAT. Just don’t go to Newton.
… moreKaren Kaufman
I have been going to Massage Envy in Newton for 3 years and have had a very positive experience. The staff behind the desk have been very professional and courteous. The therapists have been very skilled.
… more