Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueCathy gave me a high quality haircut. It’s as simple as that. For some more context, I have long, thick, curly/wavy/frizzy hair that I typically straighten with a flat iron, and I am a first time customer at Marchelle Salone. I stumbled upon Marchelle Salone two days ago after my hair was BUTCHERED at a different salon in Brookline (which I will never return to).Cathy was able to salvage my disastrous haircut and turn it into something that quite frankly looks like exactly what I originally wanted. Cathy also blew my hair out really nicely (not the typical mushroom pouf I’ve experienced at most salons) and made me feel really comfortable. I felt like I was actually having my hair handled by a professional. Also worth noting, everyone at the salon was cordial, and the receptionist was absolutely lovely. When I called to see if I could be seen ASAP to correct my bad haircut, she was eager to help, and didn’t make me feel like I was being dramatic. While quality is the most important thing to me when choosing a hair salon and stylist, the atmosphere of Marchelle Salone was just what the doctor ordered: clean, open, bright, welcoming. I will absolutely be returning.Service: HaircutCathy gave me a high quality haircut. It’s as simple as that. For some more context, I have long, thick, curly/wavy/frizzy hair that I typically straighten with a flat iron, and I am a first time customer at Marchelle Salone. I stumbled …More
Cathy gave me a high quality haircut. It’s as simple as that. For some more context, I have long, thick, curly/wavy/frizzy hair that I typically straighten with a flat iron, and I am a first time customer at Marchelle Salone. I stumbled upon Marchelle Salone two days ago after my hair was BUTCHERED at a different salon in Brookline (which I will never return to).Cathy was able to salvage my disastrous haircut and turn it into something that quite frankly looks like exactly what I originally wanted. Cathy also blew my hair out really nicely (not the typical mushroom pouf I’ve experienced at most salons) and made me feel really comfortable. I felt like I was actually having my hair handled by a professional. Also worth noting, everyone at the salon was cordial, and the receptionist was absolutely lovely. When I called to see if I could be seen ASAP to correct my bad haircut, she was eager to help, and didn’t make me feel like I was being dramatic. While quality is the most important thing to me when choosing a hair salon and stylist, the atmosphere of Marchelle Salone was just what the doctor ordered: clean, open, bright, welcoming. I will absolutely be returning.