Madeline Spa Salon

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueLoved it! Great atmosphere ,friendly staff and came out a happy customer! Definitely will be going back ! They even had patience and did my baby girls nails too! A little pointer ladies , when getting our nails done , lets remember that these ladies all have a part and specific job while at the salon ,So lets not assume there not doing anything and get upset .A few pointers , be understanding,patience and. Just simply ask !!! Keep smiling ! I am & so is my baby girl with her sparkling nails Service: Acrylic nailsLoved it! Great atmosphere ,friendly staff and came out a happy customer! Definitely will be going back ! They even had patience and did my baby girls nails too! A little pointer ladies , when getting our nails done , lets remember that …More

Loved it! Great atmosphere ,friendly staff and came out a happy customer! Definitely will be going back ! They even had patience and did my baby girls nails too! A little pointer ladies , when getting our nails done , lets remember that these ladies all have a part and specific job while at the salon ,So lets not assume there not doing anything and get upset .A few pointers , be understanding,patience and. Just simply ask !!! Keep smiling ! I am & so is my baby girl with her sparkling nails

Critical: Professionalism, Quality, ValueLiterally don’t waste your time here anymore. I came here since they practically opened my go to place, but wow has this place just lost its value. Yesenia or whatever her name may be spends the whole time talking. Not just her everyone. They’re cussing back and forth, talking so loudly across the salon to one another. Stop in the middle of doing my nails to start talking and figuring out plans or just gossiping right in front if you. Couldn’t do my nails just to talk about the “gift exchange”. They try rounding out your total with tip included like girl no. Last time I went I asked for the color black and the girl sat down and painted my whole nails black while I had a design on hand that I wanted but she was too busy talking she didn’t even ask me what I wanted. She heard black and painted them black. Seriously don’t waste your money you won’t get the service nor quality.Services: Pedicure, Acrylic nailsLiterally don’t waste your time here anymore. I came here since they practically opened my go to place, but wow has this place just lost its value. Yesenia or whatever her name may be spends the whole time talking. Not just her everyone. …More

Literally don’t waste your time here anymore. I came here since they practically opened my go to place, but wow has this place just lost its value. Yesenia or whatever her name may be spends the whole time talking. Not just her everyone. They’re cussing back and forth, talking so loudly across the salon to one another. Stop in the middle of doing my nails to start talking and figuring out plans or just gossiping right in front if you. Couldn’t do my nails just to talk about the “gift exchange”. They try rounding out your total with tip included like girl no. Last time I went I asked for the color black and the girl sat down and painted my whole nails black while I had a design on hand that I wanted but she was too busy talking she didn’t even ask me what I wanted. She heard black and painted them black. Seriously don’t waste your money you won’t get the service nor quality.

Critical: ProfessionalismI’ve been a customer for as long as they have opened their business and I feel very disappointed because they refuse to give me service just because I posted my honest review on their customer service how bad they have been to me and my family. There has been times I’m waiting for 3 hours and then they tell me they can’t take me because they are closing already and it’s very frustrating. Times where I’m waiting for my service and then I see them pass people that come after me and I just wait. Never did I do anything to harm them or refused payment or anything and they have the audacity to say they will no longer service me… I don’t think it was a good reason for them to deny service to me just because I posted they close at 8 but stop taking people at 5 . I never told them things about their job all I said is I’ve had bad experience with customer service it was for them to change their way but I guess they rather lose their clients than change their customer service.Services: Manicure, PedicureI’ve been a customer for as long as they have opened their business and I feel very disappointed because they refuse to give me service just because I posted my honest review on their customer service how bad they have been to me and my …More

I’ve been a customer for as long as they have opened their business and I feel very disappointed because they refuse to give me service just because I posted my honest review on their customer service how bad they have been to me and my family. There has been times I’m waiting for 3 hours and then they tell me they can’t take me because they are closing already and it’s very frustrating. Times where I’m waiting for my service and then I see them pass people that come after me and I just wait. Never did I do anything to harm them or refused payment or anything and they have the audacity to say they will no longer service me… I don’t think it was a good reason for them to deny service to me just because I posted they close at 8 but stop taking people at 5 . I never told them things about their job all I said is I’ve had bad experience with customer service it was for them to change their way but I guess they rather lose their clients than change their customer service.

Critical: QualityMe and my husband went to have pedicures and i also wanted a full set. We were seated right away. The nail tech began working on my nails, they do not use the typical nail drills you seen in other nail salons. She only used a nail file the whole time. I’ve only had my nails for five days and it looks like i have Two weeks worth of growth because she had to apply the powder almost perfect since they only use nail files! They also don’t have colored acrylic powder they use gel polish. They polish on my nails looks bad. Next was my pedi which is horrible! I asked For white which was a mistake. The white she used was obviously old because it was thick and stringy. I’ve never had a pedi look so horrible. The polish is streaky, has black fuzz or other particles in it and none of my nails are filed correctly. Also my polish chipped the next day. I’ve done my own toes better. Needless to say we won’t be returning.Me and my husband went to have pedicures and i also wanted a full set. We were seated right away. The nail tech began working on my nails, they do not use the typical nail drills you seen in other nail salons. She only used a nail file the …More

Me and my husband went to have pedicures and i also wanted a full set. We were seated right away. The nail tech began working on my nails, they do not use the typical nail drills you seen in other nail salons. She only used a nail file the whole time. I’ve only had my nails for five days and it looks like i have Two weeks worth of growth because she had to apply the powder almost perfect since they only use nail files! They also don’t have colored acrylic powder they use gel polish. They polish on my nails looks bad. Next was my pedi which is horrible! I asked For white which was a mistake. The white she used was obviously old because it was thick and stringy. I’ve never had a pedi look so horrible. The polish is streaky, has black fuzz or other particles in it and none of my nails are filed correctly. Also my polish chipped the next day. I’ve done my own toes better. Needless to say we won’t be returning.

Critical: ProfessionalismWent in at 430pm for mani and pedi and the front desk told me they didn’t have anyone for that service. How are you a nail salon but have no one for a mani and pedi. This was like the 4th time trying to get service and nothing…..never again.Services: Manicure, Pedicure

Went in at 430pm for mani and pedi and the front desk told me they didn’t have anyone for that service. How are you a nail salon but have no one for a mani and pedi. This was like the 4th time trying to get service and nothing…..never again. Manicure, Pedicure