Critical: Professionalism, QualityI visited this establishment for the first time a week ago. I requested a manicure and color (dipping powder). After waiting over 30 minutes to be serviced, the nail technician left me soaking my previous color off for over 45 minutes while he left to run errands. Finally, another nail technician called me over to our station. As she was nearing completing the service, he returns from his errands and politely says thank you to his fellow co-worker and never acknowledge the 45 minute soak I experienced. Upon his return, he finished the service. Fast forward two days later, 7 of the 10 nails begin to chip and a clear film over the nail begins to peel. I return to the shop today only to be accused of doing something wrong. After waiting for over an hour, I was finally serviced. Once again a disappointment. The polish is on the skin surrounding my nail and underneath the nail is full of polish and caked up buffing dust. My two year old does a cleaner job. To add to the disappointment, I still paid $40 for my nails today’s although this appointment was only because last week’s mistake lasted TWO days! This will be the last time I visit here. Very disappointing. Please do not waste your hard earned money coming here. Thank you Brenda for buffering the polish off my skin.Services: Dip powder, Manicure, PedicureI visited this establishment for the first time a week ago. I requested a manicure and color (dipping powder). After waiting over 30 minutes to be serviced, the nail technician left me soaking my previous color off for over 45 minutes while …More
I visited this establishment for the first time a week ago. I requested a manicure and color (dipping powder). After waiting over 30 minutes to be serviced, the nail technician left me soaking my previous color off for over 45 minutes while he left to run errands. Finally, another nail technician called me over to our station. As she was nearing completing the service, he returns from his errands and politely says thank you to his fellow co-worker and never acknowledge the 45 minute soak I experienced. Upon his return, he finished the service. Fast forward two days later, 7 of the 10 nails begin to chip and a clear film over the nail begins to peel. I return to the shop today only to be accused of doing something wrong. After waiting for over an hour, I was finally serviced. Once again a disappointment. The polish is on the skin surrounding my nail and underneath the nail is full of polish and caked up buffing dust. My two year old does a cleaner job. To add to the disappointment, I still paid $40 for my nails today’s although this appointment was only because last week’s mistake lasted TWO days! This will be the last time I visit here. Very disappointing. Please do not waste your hard earned money coming here. Thank you Brenda for buffering the polish off my skin.