Luxury Nails Spa

Critical: Punctuality, Quality, ValueHad 11:00 appts, didn’t get seated til 12:15. Took until 2:30 to get us out of there. Only 3 workers with appointments out of the window.The guy was very friendly and nice, but his work doesn’t show his experience. Cut my cuticles in a few places as well as my mother’s, my color did not match up to the sample I looked at, the 2 middle fingers were supposed to be metallic, but looks nothing like a metallic polish. The polish doesn’t reach the edge of my fingernails on any of my nails. Some of them were also put on crooked. This wasn’t a good nail experience. I would highly recommend Tip and Toe for any of your nail needs and desires! They’re great but they were just too booked up so we went here.I will not be coming to Luxury Nails for a mani again.Services: Manicure, Gel manicures, Acrylic nailsHad 11:00 appts, didn’t get seated til 12:15. Took until 2:30 to get us out of there. Only 3 workers with appointments out of the window. …More

Had 11:00 appts, didn’t get seated til 12:15. Took until 2:30 to get us out of there. Only 3 workers with appointments out of the window.

Critical: Cleanliness, Professionalism, Quality, ValueI went in to get a full set of acrylics. This was my second time here. The first time they also did not do well, however it was Easter so we chopped it up to them being overwhelmed and we would try them again. We went in with an appointment this time and right when I sat down the woman was just rushing. After she glued on the nails the thumb was sideways so I asked her to fix it. She was irritated, but she fixed it. I wanted an almond shape and she seemed like she knew how to do it….oh was I wrong. My nails looked busted, they were all different shapes (not almond) and ontop of it she charged me 70.00…I have never paid that much for nails and I have had my nails done in CA for 10 years with 100% better quality. After I told her how upset i was with the quality she decided to give me 15$ back… but the best part was she told me that my nails are not shaped correctly because “MY FINGER IS CROOKED”. I died laughing. She also said I was too picky.Honestly worst service, will never come back. She would not allow me to speak to a manager and now I have to go pay somewhere else to fix it.They only call this place luxury nails because of the price. This is a rip off and they do not treat customers well.Services: Nail art, Acrylic nailsI went in to get a full set of acrylics. This was my second time here. The first time they also did not do well, however it was Easter so we chopped it up to them being overwhelmed and we would try them again. We went in with an appointment …More

I went in to get a full set of acrylics. This was my second time here. The first time they also did not do well, however it was Easter so we chopped it up to them being overwhelmed and we would try them again. We went in with an appointment this time and right when I sat down the woman was just rushing. After she glued on the nails the thumb was sideways so I asked her to fix it. She was irritated, but she fixed it. I wanted an almond shape and she seemed like she knew how to do it….oh was I wrong. My nails looked busted, they were all different shapes (not almond) and ontop of it she charged me 70.00…I have never paid that much for nails and I have had my nails done in CA for 10 years with 100% better quality. After I told her how upset i was with the quality she decided to give me 15$ back… but the best part was she told me that my nails are not shaped correctly because “MY FINGER IS CROOKED”. I died laughing. She also said I was too picky.