Luxury beauty lounge

Critical: Professionalism, QualityI went in for a tragus piercing and she used one of those mini cheap disposable piercing guns (low quality, you can buy them anywhere and use them yourself). She pierced it too close to the edge and a couple of months later my tragus split in half, leaving a permanent split. When I contacted her for a refund, she eventually ignored my messages. If I want to fix it, I’ll need plastic surgery and she had nothing to say about this. I understand they are new but they shouldn’t offer services they are not well trained in. My sister also got her second piercings which were uneven and her manicure was sloppy. Would not recommend.Service: ManicureI went in for a tragus piercing and she used one of those mini cheap disposable piercing guns (low quality, you can buy them anywhere and use them yourself). She pierced it too close to the edge and a couple of months later my tragus split …More

I went in for a tragus piercing and she used one of those mini cheap disposable piercing guns (low quality, you can buy them anywhere and use them yourself). She pierced it too close to the edge and a couple of months later my tragus split in half, leaving a permanent split. When I contacted her for a refund, she eventually ignored my messages. If I want to fix it, I’ll need plastic surgery and she had nothing to say about this. I understand they are new but they shouldn’t offer services they are not well trained in. My sister also got her second piercings which were uneven and her manicure was sloppy. Would not recommend.

Critical: Professionalism(Translated by Google) Today was my daughter’s birthday and I decided to give her the gift she wanted so much, which was a day at the spa! So I chose this place because it is social networks A package is promoted to celebrate the birthday in that place EXCLUSIVELY FOR CHILDREN !! Once I contacted the owner, she was very friendly at first and looked professional.And today was the big day for my daughter, everything was going great, the assistant who took care of my daughter with the massages, manicure and pedicure was very good, I have no complaints against her.But everything started to go wrongWhen I had to make the payment, while I was about to cancel my 5-year-old son who was next to me, he held on to the table where some chocolates were found (striking for any child). At the time an ornament fell that was right in front of the chocolates, everything happened in a matter of seconds. As expected, the owner’s reaction was not entirely friendly. She told me directly that I had to pay her $75 and told me that sheHe had explained to me that he had to be careful with the decorations he had there, something inconsistent since when offering a service to children he must be aware that accidents like this can happen, and place valuables out of their reach. However, I put myself in his situation and told him that I would pay for it so don’t worry, I would assume theResponsibility . But she had a grotesque and demanding attitude .. She told the assistant who was charging me that she will finish charging me and charge her the 75 dollars more and left . I did not like his attitude since it was an accident today it was my son, but the chances that it would have happened with any other child were very high, even an adult could have happened to him, apart from this I had agreed to pay. I did not like the demanding way in which he told him to recharge the 75, so I told the assistant to charge me for his service and I gave him his respective tip, but I told him to tell the owner that if she could tell me where I buy that ornament or that I would like to see the receipt for as well as sheHe demanded that I also charge myself to make sure that what I was going to pay was fair.But the owner did not like that, she began to tell me how expensive the room is, and again to hold my son responsible with a strong tone of voice and to say that she had told me, to which I replied that if I am going to pay that he just show me the receipt or tell me the place where I buy so I could get a new one. But she just kept telling me that my son was to blameAnd that I had to pay him, I told him that if I am going to pay him, I just want to know that I am going to pay what is fair, I just asked him for the receipt. I also told her that being a place that gives and offers services to children, it should have taken precautions to avoid accidents like these (Why put a “valuable” piece as she repeated) in an attractive place for children and within their reach . She told me that that was not the problem that the problem was me for not having raised my children well, all this in front of them not only did I disrespect myself in front of my children, but also of another client and the staff that works there. All this just becauseI asked for a receipt. However, he also told me that the only thing I was doing was crying for not paying for that piece because I had no money and a lot of other things that only highlighted his lack of education and preparation on human relations that he should apply with his clients.I do not recommend this place to anyone because clearly the owner of that place showed that what matters most to her is money and material things, she showed little sensitivity to my children present, who hid behind me when they saw the reaction that this lady had and his haughty attitude.My daughter came out crying and apologizing for having asked me to go to that place and saying that she doesn’t want any more massages in her life. It was her birthday but she witnessed such a bad moment and left emotionally affected.(Original)Hoy fue el cumpleaños de mi hija y decidí darle el regalo que ella tanto anhelaba que era un día de spa ! Así que elegí este lugar porque es redes sociales Se promociona un paquete para celebrar el cumpleaños en ese lugar EXCLUSIVO PARA NIÑOS !! Una vez que me contacte me atendió la propietaria al principio muy amable y se miraba profesional.Y hoy fue el gran día para mi hija , todo estaba marchando fenomenal la asistente que se encargó de atender a mi hija con los masajes, manicure y pedicure fue muy buena no tengo queja alguna contra ella .Pero todo empezó a ir mal en elMomento que tenía que hacer el pago , mientras estaba por cancelar mi hijo de 5 años que estaba a mi lado , se sostuvo de la mesa donde se encontraban unos chocolates (llamativos para cualquier niño ). En el momento se cayo un adorno que se encontraba justo delante de los chocolates , todo paso en cuestión de segundos. Como era de esperarse la reacción de la propietaria no fue del todo amable . Ella me dijo directamente que tenía que pagarle 75 dólares y me dijo que ellaMe había explicado que tenía que tener cuidado con los adornos que tenía ahí, algo poco coherente ya que al ofrecer un servicio a niños debe ser consciente que accidentes así pueden pasar , y colocar las cosas de valor fuera del alcance de ellos . Sin embargo Me puse en su situación y le dije que yo pagaría eso que no se preocupe que asumía laResponsabilidad . Pero ella tuvo una actitud grotesca y exigente .. Ella le Dijo a la asistente que me estaba cobrando que terminará de cobrarme y que le recargara los 75 dólares más y se fue . No me gusto su actitud ya que fue un accidente hoy fue mi hijo, pero las probabilidades que hubiera pasado con cualquier otro niño eran muy altas , inclusive a un adulto le podía haber pasado muy aparte de esto yo había aceptado pagar . No me gusto la manera exigente en que le dijo que me recargara los 75 así que le dije a la asistente que me cobrara su servicio y le di su respectivo típ , pero le dije que le dijera a la propietaria que si podía decirme en donde compro ese adorno o que me gustaría ver el recibo para así como ella leExigió que me cobrara yo también asegurarme que lo que iba a pagar era lo justo .Pero la propietaria no le gustó eso ella se puso a decirme lo cara que es la pieza , Y nuevamente a responsabilizar a mi hijo con un tono de voz fuerte y a decir que ella me había dicho , a la cual le respondí que si le voy a pagar que solo me enseñara el recibo o me dijera el lugar en donde compro así podía conseguir una nueva . Pero ella solo seguía diciéndome que mi hijo era el culpableY que tenía que pagarle yo le decía que si le voy a pagar que solo quiero saber que voy a pagar lo justo solo le pedí el recibo . También le dije que al ser un lugar que da y ofrece servicios a niños debería haber tomado precauciones para evitar accidentes como estos ( Por que poner una pieza “valiosa” como ella lo repetía ) en un lugar atractivo para los niños y al alcanze de ellos. Ella me dijo que ese no era el problema que el problema era yo por no haber criado bien a mis hijos , todo esto adelante de ellos no solo me falto el respeto delante de mis hijos , sino de otra clienta y el personal que labora ahí . Todo esto solo porque lePedí un recibo . No obstante también me dijo que lo único que yo estaba haciendo era llorar por no pagar esa pieza porque no tenía dinero y un montón de cosas más que solo recalcaban su falta de educación y preparación sobre relaciones humanas que debería aplicar con sus clientes.No recomiendo a nadie este lugar porque claramente la propietaria de ese lugar demostró que lo que más le importa es el dinero y lo material, demostró poca sensibilidad Ante mis hijos presentes , los cuales se escondieron detrás de mi al ver la reacción que tenía esta señora y su actitud altanera .Mi hija salió llorando y pidiéndome disculpas por haberme pedido ir a ese lugar y diciendo que no quiere más masajes en su vida . Era su cumpleaños pero presenció tan mal momento y salió afectada emocionalmente.(Translated by Google) Today was my daughter’s birthday and I decided to give her the gift she wanted so much, which was a day at the spa! So I chose this place because it is social networks A package is promoted to celebrate the birthday …More

(Translated by Google) Today was my daughter’s birthday and I decided to give her the gift she wanted so much, which was a day at the spa! So I chose this place because it is social networks A package is promoted to celebrate the birthday in that place EXCLUSIVELY FOR CHILDREN !! Once I contacted the owner, she was very friendly at first and looked professional.

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value

Positive: Cleanliness, Professionalism, Quality, Value