Luxsis Nail Spa

  3.6 – 87 reviews   • Nail salon

Luxsis Nail Spa 60542

Hours

Saturday9 AM–6 PM
Sunday11 AM–5 PM
Monday9 AM–8 PM
Tuesday9 AM–8 PM
Wednesday9 AM–8 PM
Thursday9 AM–8 PM
Friday9 AM–8 PM

Services

Nail Salon
Manicure
Pedicure
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Address and Contact Information

Address: 1856 Towne Center Dr, North Aurora, IL 60542

Phone: (630) 907-8299

Website:

Photo Gallery

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Reviews

Mary Beth Friel
I’ve been a customer for 2 years. Went on a Saturday, with an appt at 11:45. I was taken at 12:15 and handed around to 3 different techs. The final result was with Andy who did a great job. He apologized for the long delay. The owner who usually does my nails couldn’t even make eye contact with me while I sat and waited. Finally walked out at 1:40. When paying I informed them I would not be returning. No attempt at making it right, no offer for a discount. Lost my service and recommendation.
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Jenna Cebulski
I have been coming here for about a year. I would definitely recommend Tony, Van, or Cat. I have always been very satisfied with my pedicures and manicures. They always ask how my school is going and how my mom and friends that I have brought there are. I am always offered something to drink free of charge. I would say MAKE SURE you know the price of EVERYTHING before you get any of the services and then AGAIN clarify with them. I would also recommend doing the math yourself I have been over charged $5 to $10 pre tip (when paying for two or more people, for example two no chip full sets and two no chip pedicures is $95 each $190 total, I was charged $200.) I recently called to check prices and there was a misunderstanding in what I was told, again when I was at the shop and there was another miscommunication with the price. I went to pay and it was $40 more than what I was told and had expected. I questioned the price and was told that’s what it was, needless to say I was upset. (I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO IF YOU LOOK THROUGH THE REVIEWS.) I went back the next day to make the complaint prior to writing this review. They apologized for the miscommunication and gave me a gift certificate for $15 as a refund. So in short know the price before hand. This is what I have been recently told and charged because their menu can be a little confusing: a NO CHIP FULL SET is $45, a REGULAR FULL SET is $30, just a NO CHIP MANICURE is $35, a REGULAR MANICURE is $15, a REGULAR PEDICURE is $30 and a NO CHIP PEDICURE is $50. These prices are basically the same as those that they have on their menu which I included a picture of below. I really hope this helps, I still like this shop because they do really good work compared to a few other places I have been. They are always able to squeeze me in and over all are very kind. They also care about the health of your nails, and will make recommendations as to what you should do, dip, no chip, or acrylic. Though I have been cut twice and my services were discounted by $10 each time. This is my first real complaint with this shop and was very disappointed. I do appreciate the gift certificate they gave me and that they were willing to speak with me.
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Sandee Hill
Super clean salon and staff is great!I have been going to this salon for over 15 years !They do a great job on my nails and pedicures. I never had a complaint!
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Amanda Torres
I like the work done but the price they told before we started and the price they charged me at the counter were magically different. Not happy about that. Not the first person this happens to. Kind of shady.
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Cealisa Johnson
Critical: Quality, ValueBoth of the ladies that did my nails were really nice. I hate to say it, but my toes were polished really poorly. You can see each layer to each coat. It’s bad. My nails were filed horribly, crooked, lumpy. My moms nails looked really bad as well. I remember when I went to this shop years ago and would hate my nails. It’s so convenient but their work is just bad and had been for years.Services: Nail art, Manicure, Acrylic nails, PedicureBoth of the ladies that did my nails were really nice. I hate to say it, but my toes were polished really poorly. You can see each layer to each coat. It’s bad. My nails were filed horribly, crooked, lumpy. My moms nails looked really bad …More
Both of the ladies that did my nails were really nice. I hate to say it, but my toes were polished really poorly. You can see each layer to each coat. It’s bad. My nails were filed horribly, crooked, lumpy. My moms nails looked really bad as well. I remember when I went to this shop years ago and would hate my nails. It’s so convenient but their work is just bad and had been for years.
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Angel Crump
Critical: Professionalism, Punctuality, QualityI called the day before and made an appointment for myself and my daughter. I explained that we had another appointment 3 hours after the time of our appointment. My tech was 45 mins late did nothing I asked him. We ended up having a total of 4 techs and everyone wanted a tip. My nails started chipping that night. My wedding was in 2 days and I had to get my nails done over and pay out of pocket. My daughter’s nails were worse off than mine. I will never come back here.Services: Dip powder, Manicure, Pedicure, Gel manicuresI called the day before and made an appointment for myself and my daughter. I explained that we had another appointment 3 hours after the time of our appointment. My tech was 45 mins late did nothing I asked him. We ended up having a total …More
I called the day before and made an appointment for myself and my daughter. I explained that we had another appointment 3 hours after the time of our appointment. My tech was 45 mins late did nothing I asked him. We ended up having a total of 4 techs and everyone wanted a tip. My nails started chipping that night. My wedding was in 2 days and I had to get my nails done over and pay out of pocket. My daughter’s nails were worse off than mine. I will never come back here.
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Carrie Root
I’m not sure why there is such a low rating for Luxsis. I’ve gone here many times and every time, no matter who takes care of my nails, they always do so with the utmost care and consideration.
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Alexandria Dream
Sharr always snap on my nails and make sure I’m comfortable book with her!!
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Marie Rose
Critical: Quality, ValueI went with my 2 daughters on Saturday late afternoon and had issues next day. This used to be my favorite especially for cleanliness and quality but no longer. Also, based on recent reviews asked upon scheduling for prices and we were charged about $40 higher. All of us received basic pedicures and varied manicures (1 basic, 1 no-chip, 1 acrylic full set). By Thursday all of us have badly chipped finger nails. 1 pedicure looks ok, one looks bad and the other looks weeks old (after just a few days of being at home). So disappointed. If you’re lucky enough to receive service from an experienced Luxis employee you may be ok but in general – TERRIBLE. Finally, nearly every option we asked for they advised the cannot do. No ombré, no tip glitter, etc. As result we all had standard boring polish. My cuticles are now in awful shape and jagged. I could have done a better job at home. Next time I will. I will never go back. So remorseful at HUGE waste of money for less than mediocre mani/pedi’s.Services: Manicure, PedicureI went with my 2 daughters on Saturday late afternoon and had issues next day. This used to be my favorite especially for cleanliness and quality but no longer. Also, based on recent reviews asked upon scheduling for prices and we were …More
I went with my 2 daughters on Saturday late afternoon and had issues next day. This used to be my favorite especially for cleanliness and quality but no longer. Also, based on recent reviews asked upon scheduling for prices and we were charged about $40 higher. All of us received basic pedicures and varied manicures (1 basic, 1 no-chip, 1 acrylic full set). By Thursday all of us have badly chipped finger nails. 1 pedicure looks ok, one looks bad and the other looks weeks old (after just a few days of being at home). So disappointed. If you’re lucky enough to receive service from an experienced Luxis employee you may be ok but in general – TERRIBLE. Finally, nearly every option we asked for they advised the cannot do. No ombré, no tip glitter, etc. As result we all had standard boring polish. My cuticles are now in awful shape and jagged. I could have done a better job at home. Next time I will. I will never go back. So remorseful at HUGE waste of money for less than mediocre mani/pedi’s.
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Alyssa Reimers
They did such a great job and were very polite. I would get my nails done here again.
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