Lux Nails & Spa

  3.8 – 281 reviews   • Nail salon

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Lux Nails & Spa 49202

Hours

Thursday9:30 AM–7:30 PM
Friday9:30 AM–7:30 PM
Saturday9:30 AM–7:30 PM
Sunday10:30 AM–5 PM
Monday
(Washington’s Birthday)
9:30 AM–7:30 PM
Hours might differ
Tuesday9:30 AM–7:30 PM
Wednesday9:30 AM–7:30 PM

Services

Nail Salon
Acrylic nails
Gel manicures
Manicure
Pedicure
Manicure
Manicures, spa pedicure, acrylic, gel, SNS, waxing, etc….
$15.00
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Address and Contact Information

Address: 1196 N W Ave, Jackson, MI 49202

Phone: (517) 315-4611

Website: https://website–442872144143696958775-nailsalon.business.site/

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Reviews

Lisa Holmes
I was charged $63 for tips and shellac. Unfortunately they did a terrible job I went back the next day to complain about it and there was nothing they would do for me I could’ve done a better job myself. I’ve been coming here for the past four years and the service has gotten worse each time. By two weeks my nails had grown out quite a bit so I thought I would come in and have them removed and have a manicure. The manicure consisted of ripping my nails off instead of soaking them playing underneath the acrylic nail then using a drillbit on my nails which for very soon, and soaking them for 30 seconds in cold water . she trimmed my cuticles and had me wash my hands, she applied lotion on my arms and a thin coat of clear nail polish one mind you. To my nails $28 later I am never coming back here. I am not want to complain but I have been disappointed several times and they don’t seem to care other than to take your money.
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Misti Ryder
We went for a girls day with my step mom and my girls (10 years and 5 years), it was a great experience! Prices are reasonable and the girls loved the kid chairs.
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Rachel Podpora
Had my bridal parties mani’s and pedi’s done here everyone’s nails turned out great. We had good customer service and they were able to duplicate pics of nails styles we brought perfectly. We are going to make this a girl day tradition for sure
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stacie palmer
Jasmine just did my nails and they look SO good. She was also super sweet and worked quickly and efficiently. Will absolutely be back!!!!
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Jacquie Cummins
In love with my nails! They got me in same day for a mani and pedi. The staff was nice and I had a great experience!
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Susan Newton
Had to wait a bit mid afternoon. Very friendly staff and it was a nice manicure. Polish looks good 4 days later after cleaning. Would like to go back for a pedicure.
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Melissa Leonard
I got a dip manicure done and it’s so thick, looks horrible. For the price I’d think they’d do a better job. Gel manicures
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Libby Herdus
I booked luz nails for a bridal party and they told me there would be no other appointments when we all come in and we cann can get done at the same time! But nope, they had tons of people in there and wasnt organized for that big of a group like they said they were. And the receptionist was very rude about it. All the nail artists did a good job on us tho! Definitely needs to plan for a group! Thats why we chosen them but id suggest z nails is better organized and nice receptionist!
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Emily Graf
Poor quality. Poor service. 6 days ago, the female owner applied acrylic nails and that green-ish polish. My nails grow fast, so I came back for a fill. I called at 1030AM and they said the earliest available appt was for 2pm and that appts would be required today due to a shortage of staff. I showed up at 1:50pm to sign in and it wasn’t until 2:15 that they had me seated and not until 2:30 that a man began working on my nails. He hurt me, he didn’t use Cuticle oil or anything of the sort. He also was too lazy to fully remove the green polish (see photos where it is visible underneath). He put the new layer of acrylic on top of the green and then told me to wash my hands. I used the nail scrub, so I know how absurd his next statement was. He painted one layer of yellow and said, very loudly “you need to watch under your fingernails. We can see all the dirt and stuff up in there with a color like this”. It wasn’t dirt. It was the green. When he realized this, he didn’t apologize. He simply demanded the receptionist grab another yellow so he could layer the nails. Bottom line, very poor customer service. It took over an hour (1:50pm-3:05pm) to complete a FILL of acrylic nails with standard paint. THEN he disrespected me publicly as a result of his unprofessional mistake and didn’t even apologize. I was kind. The receptionist at the register asked about my visit and I said “he didn’t remove the green, but it’s fine. My nails grow fast anyways”. The owner came over and said I had to pay extra for the proper removal of the green… She then discounted the service from $20 to $15 (which I what I normally pay elsewhere for a fill) and I still have a $3 tip. I am a generous tipper with small businesses but today was just ridiculously disappointing on so many levels. Even if my nails weren’t yellow, this is a horrible quality paint job as well. I’m going to have to pay to have them repainted elsewhere.
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Kaitlyn Foxdale
Lux nails is the only place in town that I trust. I have tried various nail salons and usually end up getting bad service. The first time I walked into lux nails, I told my tech how thick and unnatural my nails looked. Jasmine was a god send, she thinned my nails and did a fantastic design. I always get compliments on my nails now. Lux nails is the only place for me!
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