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Appointments: luxnailorganicspa.com
Hours
Monday | 9:30 AM–8 PM |
Tuesday | 9:30 AM–8 PM |
Wednesday | 9:30 AM–8 PM |
Thursday | 9:30 AM–8 PM |
Friday | 9:30 AM–8 PM |
Saturday | 9:30 AM–7:30 PM |
Sunday | Closed |
Services
… View moreAddress and Contact Information
Address: 29214 Orchard Lake Rd, Farmington Hills, MI 48334
Phone: (248) 539-3871
Website: http://luxnailorganicspa.com/
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Reviews
Vancy Sandiha
Try avoiding this place at all costs. This is my 3rd time wasting my time and coming back to fix my toe nail polish! The lady kept telling me to do shellac cause it won’t get messed up but no I always get regular polish and never had an issue! She also told me that she doesn’t have time to fix them even though I called before hand and someone told me to come in. Now that I’m here, they made me wait an hour just to fix a nail polish! This is absolutely ridiculous and unprofessional. I will never be back to this salon ever
… moreAlexa Joerin
I do not understand these negative reviews. I have been here twice now and plan to go again very soon because I have the best time there. All of the employees are so friendly, personable and talented. Both times I went I asked for nail designs on ALL nails and they did an amazing job. I also got a pedicure one of my visits and it was a great experience. Hanna, the owner, is one of the sweetest human beings on the planet and SO funny. I highly recommend this place to everyone who asks where I had my nails done. Both times I got so many compliments from strangers on my nail designs. Their prices are well worth the experience and the talent of the employees. My nails also held up 3-4 weeks with no chipping or smudging both times.
… moreSasha Freeman
Absolutely horrible service, only getting 2 stars because the nails were okay, not great though. Called and set up an appointment for shellac french tips at 230. When I showed up at 225 I got bounced around 3 different techs, then one of them took in a walk-in mid-appointment instead of finishing on me (mind you this walk-in customer got a manicure and pedicure and still finished before me). Spent over 2 hours here, and now I’ve wasted so much of my Saturday I don’t have time for the other things I need to do. They charged me extra for “getting a shape” and even after I pointed out that they had wasted 2 hours of my day they didn’t care. I don’t mind the money, but I would rather spend my 45 dollars somewhere where they respect appointments and prioritize customer service. Save your money and go somewhere else.
… moreClaudia Rodriguez
If their was a zero I would’ve picked it . I just went in and got my eyebrows done and when I tell you the owner waxed my forehead he sure did . I guess he totally forgot where my eyebrows were and waxed my forehead. I’m having an allergic reaction and bleeding out . I called and spoke with the owner and said to just sue him because he does not care what I had to say ! Very rude and unprofessional, if I was you I wouldn’t go over there for nothing not even to get ur nails done .
… moreRaena Ellerbe
My new favorite nail spot! Family owned and honest. I called to make an appointment and got right in. They stay busy so make an appointment. They take walk ins but its best to reserve your spot. I got the super deluxe pedicure and the dip manicure. They offered 2 week guarantee on the dip nails. They gave me a card to build up to a free manicure after 10. They gave the BEST massage om my legs and feet. So worth the money. She worked my feet like a massage therapist. I felt so relaxed afterwards. I totally suggest the super deluxe pedicure if you’re stressed. They are sanitary. They don’t rush while working on you. They were professional and funny. The husband and wife kept me and the other customers laughing. They truly love each other and joke about marriage. The wife stays laughing with her husband. Its a pleasant environment to get a pedicure and manicure. Also they explained every service I asked about while getting my nails done. They totally have themselves a new regular now. I’m glad I gave them a try even though they didn’t have many reviews. I didn’t believe all the 5 stars until I went there. Most 5 star only places are done by the employees but this place actually earned their 5 stars. If you want great service, this is definitely the place to go get your nails done. Glad I went here over the other few spots in the area I considered.
… moreKelly Teschke
My friends and I went out for manicures and the first place we went to didn’t have any appointments for the rest of the evening. We came to Lux and we were asked what we wanted done and pretty much immediately went into the process starting with washing our hands. Marry did mine and the care she took was lovely. I got gel polish just simple black with an accent nail but it was perfect. The oil and hand massage was great. When we were leaving, Hanna was cashing us out and told us this was her family business and she was just so nice. Would definitely come back if I’m able to.
… moreTaylor Banks
Wish I knew had to add a picture. The nails are the worst I’ve ever gotten in all my years of going to get my nails done elsewhere. They were lumpy, shaped horribly, and extremely crooked. Upon requesting he file them to be more even, the worker became very agitated, and began whispering under his breath. Had an attitude from the beginning when I asked for coffin shape, yet did horribly when I agreed to do the square shape he wanted to do so bad. I’m so embarrassed to even have these on and will definitely be soaking them off immediately. Waste of money especially for the extremely poor customer service. If only potential customers could see these nails y’all would run as fast as you could. This experience was the furthest from the “lux” they claim even though that’s what you pay for. I’m so frustrated I even gave this place a chance. Also repeatedly got on the phone while doing my nails which is probably why they came out so horrendous. My other family members went to Hannah and were immensely happy with their nails and the customer service from her specifically, however if you see the male technician with the long nails, RUN.
… moreDionne Kennedy
Critical: Professionalism, ValueI went to this salon with my daughter (9) she got a pedicure and a manicure this was 60.00. I believe that they charge people differently depending on the day. I have never paid that much for her to get a child’s mani and pedi. Also it took forever and the salon was not busy We were there for almost 3 hours! I’m convinced only one person actually knows what they are doing. My nails are uneven and I feel like I’ll need a fill next week he didn’t get close enough to my cuticles as you can see in the photo. There are bugs all around the salon and my nail techs nails were dirty. Never again.Services: Pedicure, Gel manicuresI went to this salon with my daughter (9) she got a pedicure and a manicure this was 60.00. I believe that they charge people differently depending on the day. I have never paid that much for her to get a child’s mani and pedi. Also it took …More
I went to this salon with my daughter (9) she got a pedicure and a manicure this was 60.00. I believe that they charge people differently depending on the day. I have never paid that much for her to get a child’s mani and pedi. Also it took forever and the salon was not busy We were there for almost 3 hours! I’m convinced only one person actually knows what they are doing. My nails are uneven and I feel like I’ll need a fill next week he didn’t get close enough to my cuticles as you can see in the photo. There are bugs all around the salon and my nail techs nails were dirty. Never again.
Sarah Lum
Critical: ProfessionalismI went for my first time at this salon for a new set of acrylics. Upon entering I was asked to wash my hands, however, the man who requested had been smoking a cigarette and immediately sat down in the chair to do my nails without ALSO washing his hands. At that point, I politely asked him to wash his hands as well before touching mine, so he proceeded to walk over to the sink and PRETEND to wash them as I watched. This would’ve been easier to ignore had there not been flies around the salon from having the doors open (no AC). Now concerned about their hygiene, I looked down at the manicurist’s hands to see he had long fingernails that either were jagged or had dirt underneath. This was not a good feeling as my service was just beginning, but I tried not to judge and continue on anyway. Upon completion, I realize the coffin shape I asked for varied in shape (uneven/lobsided) on each nail; My cuticles had not been touched and the nail beds were not cleaned up in general. For a $50 set I felt my money was wasted.Service: Acrylic nailsI went for my first time at this salon for a new set of acrylics. Upon entering I was asked to wash my hands, however, the man who requested had been smoking a cigarette and immediately sat down in the chair to do my nails without ALSO …More
I went for my first time at this salon for a new set of acrylics. Upon entering I was asked to wash my hands, however, the man who requested had been smoking a cigarette and immediately sat down in the chair to do my nails without ALSO washing his hands. At that point, I politely asked him to wash his hands as well before touching mine, so he proceeded to walk over to the sink and PRETEND to wash them as I watched. This would’ve been easier to ignore had there not been flies around the salon from having the doors open (no AC). Now concerned about their hygiene, I looked down at the manicurist’s hands to see he had long fingernails that either were jagged or had dirt underneath. This was not a good feeling as my service was just beginning, but I tried not to judge and continue on anyway. Upon completion, I realize the coffin shape I asked for varied in shape (uneven/lobsided) on each nail; My cuticles had not been touched and the nail beds were not cleaned up in general. For a $50 set I felt my money was wasted.
Shauna Mintz
Joe did a great job on my nails. They were understaffed that day, so it took longer than expected, but the end result was beautiful. Additionally, Joe definitely paid good attention to detail and made sure I was happy with the results.
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