Lucy’s Nail Spa

Critical: Cleanliness, Professionalism, Quality, ValueI went into this place on 9/24/21, for a 30 minute message. During the message, Lucy the owner came in without knocking to inform Tina that a client just walked in and she should finish already. The message from Tina was really nice. Before I left the salon, I told Lucy, the owner of the salon that I felt I was being rushed out of my message room and I do not appreciate being rushed out. I am too a customer and deserve to be treated with dignity and respect. When I confronted Lucy, she was very disrespectful to me in front of all other customers and instantly erased my manicure appointment for Sunday – 9/26/21 and said “do not come here anymore.” I said to Lucy, “you are kicking me out.” It is fine, because I will not come to a place that is rude. Lucy’s treatment was very unprofessional and showed poor quality. It is indeed a shame, since I was going there for sometime now, and will eagerly look for a different salon where they treat their clients with care and eagerness to please. In addition, Lucy even started to yell to Tina, her worker as to why she taking her time too long in giving a message. It is because Tina treats people with respect and you do not Lucy.I went into this place on 9/24/21, for a 30 minute message. During the message, Lucy the owner came in without knocking to inform Tina that a client just walked in and she should finish already. The message from Tina was really nice. Before …More

I went into this place on 9/24/21, for a 30 minute message. During the message, Lucy the owner came in without knocking to inform Tina that a client just walked in and she should finish already. The message from Tina was really nice. Before I left the salon, I told Lucy, the owner of the salon that I felt I was being rushed out of my message room and I do not appreciate being rushed out. I am too a customer and deserve to be treated with dignity and respect. When I confronted Lucy, she was very disrespectful to me in front of all other customers and instantly erased my manicure appointment for Sunday – 9/26/21 and said “do not come here anymore.” I said to Lucy, “you are kicking me out.” It is fine, because I will not come to a place that is rude. Lucy’s treatment was very unprofessional and showed poor quality. It is indeed a shame, since I was going there for sometime now, and will eagerly look for a different salon where they treat their clients with care and eagerness to please. In addition, Lucy even started to yell to Tina, her worker as to why she taking her time too long in giving a message. It is because Tina treats people with respect and you do not Lucy.

Critical: Quality, ValueFirst time here. Service was mediocre. Paint jobon my feet was good but I was VERY dissatisfied with the way my feet felt. I have had better work done with making my feet feel soft. For my in law, The painting with 2 coats looked like 1 coat. My in law requested that the color be changed because adding more coats would mess up the paint job. The owner Lucy stated (rudely). If you change color that was an additional fee because she was holding up other scheduledappts. However, I felt that the color & paint job was horrible.I would NOT RECOMMEND this place.First time here. Service was mediocre. Paint jobon my feet was good but I was VERY dissatisfied with the way my feet felt. I have had better work done with making my feet feel soft. For my in law, The …More

First time here. Service was mediocre. Paint job

Critical: ProfessionalismVery rude to customers, Lucy the owner flies off the handle quickly and is always yelling at customers. Too bad because I liked going to my nailtechnition. This has to stopServices: Manicure, Pedicure

Very rude to customers, Lucy the owner flies off the handle quickly and is always yelling at customers. Too bad because I liked going to my nailtechnition. This has to stop Manicure, Pedicure