Hours
| Wednesday | 9:30 AM–7:30 PM |
| Thursday | 9:30 AM–7:30 PM |
| Friday | 9:30 AM–7:30 PM |
| Saturday | 9:30 AM–6:30 PM |
| Sunday | 11 AM–5 PM |
| Monday (Washington’s Birthday) | 9:30 AM–7:30 PM Hours might differ |
| Tuesday | 9:30 AM–7:30 PM |
Services
… View moreAddress and Contact Information
Address: 303 E Main St, Westfield, MA 01085
Phone: (413) 562-9400
Photo Gallery
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Reviews
Emma F
A mutual friend of a friend recommended that I go see Hana since i have been going back to NY every 3 weeks because in the past year I haven’t found a decent nail tech in this area. When I made my appointment I was told I would need to come early for my dip to be soaked off before my acrylic set could be applied. I arrived 15 minutes before my scheduled appointment and waited almost 30 minutes before a women came over with a drill. Whatever she did was not successfully because then Hana finally came over and it still took her almost 35 minutes to remove the dip. All she and the other staff could say was that it was “too thick” mind you my tech who does my dip in NY can have it soaked off in max 10 minutes. I told and showed Hana pictures of what I would like on my nails. She agreed and said I would need to pay $55 for the dip soak off, acrylic set, coffin shape, and design. I hesitantly agreed since my nails were already shipped the way I liked them and the soak off should be included since I was paying them for a new set. Then before polishing she tried to change what I wanted done and when I became confused with how she was explaining it she became irritated. There was then an issue with the gel yellow being too see through and instead of finding a different yellow within all their polished she complained about it being difficult. I then told her that she could do whatever was easiest to get my desired result and she snapped at me and said that the easiest way wasn’t what I wanted so she was going to do it the hard way. So obviously their customer service needs a lot of work. Visit at your own risk, but from the thickness of the acrylic, inflated price, and poor customer service I would recommend looking elsewhere.
… moreEmilia Janik
I was there Sunday for a gel manicure and “spa” pedicure. Overall service was not pleasant at all. I felt like my “nail technician ” was constantly in a rush, trying to take as many clients as possible. My nails are already chipped which is ridiculous. The pedicure wasn’t a spa pedicure by any means. I never had such dry feet. In the end, he was standing above me while I was drying my nails, waiting for a tip, it was very uncomfortable. And speaking of uncomfortable … talking Chinese in front of the client ALL THE TIME is very disrespectful. Not going back for sure… so disappointed.
… moreAmy Lopez
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI don’t know why I haven’t left a review for my favorite place where I come and relax, chit chat about crazy things! I’ve been coming here for I don’t know how long but looooooveee them! Nails eyebrows, it’s definitely my place. Mike is awesome! And recently been going to Yin for my eyebrows looove them never disappoint, Emily is great too! Can’t forget you girl!!!I don’t know why I haven’t left a review for my favorite place where I come and relax, chit chat about crazy things! I’ve been coming here for I don’t know how long but looooooveee them! Nails eyebrows, it’s definitely my place. Mike is …More
I don’t know why I haven’t left a review for my favorite place where I come and relax, chit chat about crazy things! I’ve been coming here for I don’t know how long but looooooveee them! Nails eyebrows, it’s definitely my place. Mike is awesome! And recently been going to Yin for my eyebrows looove them never disappoint, Emily is great too! Can’t forget you girl!!!
Shauna Dean
Positive: Cleanliness, Professionalism, Quality, ValueI absolutely love going here! Never had a bad experience and they’re able to do all sorts of different nail art/designs. Super clean, really nice decor and lighting as well. Definitely a stop worth making.
I absolutely love going here! Never had a bad experience and they’re able to do all sorts of different nail art/designs. Super clean, really nice decor and lighting as well. Definitely a stop worth making.
Annie Fleck
My nail tech was Thai. Got an acrylic set and pedicure for a wedding. He was very good! Very kind and he did much more focused work than at other places. (See reviews for my fill @ Super Nails- Findlay ) will definitely be back to have that work fixed!
… moreMrs. Lahart
I switched to here almost a year ago, Yen never fails to make sure my nails are perfect. She listens to what I want and doesn’t fail to deliver.
… moreLil Yayi
They ripped my nails off instead of soaking and my nails are very thin from doing fake nails horrible experience Acrylic nails
… moreAmanda Stewart
I’ve been going here for years and I’ve never been disappointed in their quality and friendliness. I highly recommend Yen or Vi
… moreCristina F.
Myself and two others were walk in appointments, however, we called ahead for availability. We were told yes and upon arrival the receptionist said we requested a pedicure instead of a manicure. We corrected her and said we requested a manicure and she condescendingly told us that “a manicure and a pedicure are two different things.” We did not request a pedicure and even if we did, this is not how you speak to a customer. We noticed the rest of the walk in’s were treated much nicer. We will not be going back. I will not pay again to be talked down to and rushed. No thanks.
… moreJennifer Zanchi
Hana did an amazing job.. she Took her time and meticulously placed each piece of foil perfectly. Will definitely return to see Hana!
… more