LOVE SALON - Turlock, CA 95380 - Services and Reviews

This review is about Lizeth Diaz, I booked a appointment a whole week ago for a balayage through her booking website , I tried contacting her TWICE. Once through text message and the other through dm not one response back from her for the whole week. My appt was supposed to be today Monday June 27th at 9am, As Im getting ready to leave to go to the salon at 8:20 I receive a text from her saying, “ Hi Julissa unfortunately I will not be in the salon today. I thought I had today blocked off I’m currently out of town with my family. I apologize for the inconvenience I can check to see what my soonest availability is.” unbelievable 40 minutes before my appointment time ?! If she thought she had that day blocked off in her book , YOU WOULDVE SEEN SOMEONE OBVIOUSLY BOOKED THAT DAY YOU “HAD BLOCKED OFF” AND YOU CANCEL IT THE SAME DAY NOT 40 MINUTES THE SAME DAY! Irresponsible just like her other review stated on this page .! Didn’t believe it until it happened to me . Do not understand how this salon allows her staff to be that way when it has happened to not just one client.

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Beatriz Orozco

I booked a few apointments with Lizeth Diaz and let me just say she is very unprofessional and not punctual at all with her appointments. The very first time I booked an appointment with her she let me know an hour prior to our appointment that she was going to have to reschedule due to her child having an appointment. I didn’t mind the inconvenience because last minute things can occur and I did proceed with rescheduling another appointment. On the day of the appointment she texted me 2 minutes prior our scheduled appointment to let me know she was arriving late due to her babysitter running late once again I didn’t mind. Again I decided to book with her despite all the inconveniences and gave it another shot. I showed up 20 minutes early to my appointment just to make sure I arrived on time. I take highly in consideration people’s time. I scheduled a month ago an appointment at 9 am, walk up to the salon at 9 am sharp to find it closed. I wait 7 minutes and I finally decide to text her just to see where she is at or if she is running late, just for her to let me know that the app where I booked had a glitch and was giving her the wrong times and that she was currently in modesto and that she wouldn’t be there til 10. I mentioned that I was already at the salon waiting, she replied she was at a doctor’s appointment and that she wouldn’t get to the salon til 10 and her apologies. She mentions that I can either reschedule or cancel as if waiting for a whole hour was nothing. I was in very desperate need of getting my hair done and I had an event to attend to but enough is enough! I’m beyond disgusted and disappointed with people not taking accountability for their actions. If it would of been the other way around im pretty sure I would of had to pay a late fee or something or perhaps would of been bashed on social media like some hairstylist talk about their customers. Offering to buy me a Starbucks drink for the inconvenience just isn’t enough! COMMUNICATION is key and I feel some of the staff lacks it! I wonder if I wouldnt have reached out would she have left me waiting for that whole hour or more?? I would highly not suggest you book with her unless you like waiting and having people take advantage of YOUR time. Her work is great but the punctuality it’s what takes away from it.

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Yvonne Downs

I LOVE Love Salon! My personal stylist Andrea is amazing!!! She helped me find confidence in myself through my hair and helped fix a hair disaster I had. I highly recommend her. She’ll get the job done and more! ❤ Hairstyling, Balayage, Haircut

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Dianna Castellanos

This review goes for Stylist Ray. Let me start by saying Instagram profiles can be misleading with all the gorgeous picture of hair. My regular stylist wasn’t available so I decided to come here. Ray was negligent with my hair and over processed my already lifted hair which resulted in major hair loss. She practically fried my hair. This is due to many factors to begin with she worked on a total of 3 clients during my whole time there. Super unprofessional, I had never been attended along with 3 other clients with one stylist. Since she was so focused on getting us all out the door my foils were over processed. To top it off she still charged me 130$ after acknowledging she ruined my hair. This was back in October, and it’s depressing because it will take my hair years to recover. I highly recommend you don’t go to Ray if you want a professional experience with a stylist who cares about your hair health

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Karen Belfiore

Critical: ProfessionalismThey don’t answer their phone so I drove to location to make an appointment she would not make a appointment for me said someone would call me this was Saturday 2/20/2021 today is Thursday 2/25/2021 now I wouldn’t go there if the paid me to go there.Very RUDEService: Hairstyling

They don’t answer their phone so I drove to location to make an appointment she would not make a appointment for me said someone would call me this was Saturday 2/20/2021 today is Thursday 2/25/2021 now I wouldn’t go there if the paid me to go there.Very RUDE Hairstyling

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Alejandra Garcia

Love coming here. My stylist, Lizeth is the best

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Jessimessi26

Positive: Cleanliness, Professionalism, Punctuality, QualityAmazing services! Everyone’s very friendly and I’ve always left there with exactly what I ask for

Amazing services! Everyone’s very friendly and I’ve always left there with exactly what I ask for

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Lette Magallon

Positive: Cleanliness, Professionalism, Punctuality, Quality

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Vianka Astorga

Service: HairstylingCritical: Professionalism, Quality, Value

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