Le Bazaar

Critical: ProfessionalismNever made it through the door! Dris came recommended by two friends so I called to make an appointment specifically requesting Dris in my first sentence. I was asked had I ever been there and I replied no. I was told he was away and would be away for 10 days but after that he was wide open. I replied I’d wait for his return and was given an appointment. This person took me through the whole process even requesting my Credit Card, which always makes me feel uncomfortable. I was told it was because I was new. I try to understand the concern for no shows so I gave it, although, I have been to some of the absolute best salons in the country and have never had to do that. I was then told that actually, I could NOT see Dris. I would have to see someone else first. I would have to allow someone else to cut my hair before Dris would. What? Is this a policy stated on your website? If it’s his policy, should you have told me immediately upon my asking for him in the first sentence? Her reply “ok, I’ll tear up your Credit Card information”. Tear it up? It’s not in some secure place? I found this entire experience, incredibly unprofessional.Never made it through the door! Dris came recommended by two friends so I called to make an appointment specifically requesting Dris in my first sentence. I was asked had I ever been there and I replied no. I was told he was away and would …More

Never made it through the door! Dris came recommended by two friends so I called to make an appointment specifically requesting Dris in my first sentence. I was asked had I ever been there and I replied no. I was told he was away and would be away for 10 days but after that he was wide open. I replied I’d wait for his return and was given an appointment. This person took me through the whole process even requesting my Credit Card, which always makes me feel uncomfortable. I was told it was because I was new. I try to understand the concern for no shows so I gave it, although, I have been to some of the absolute best salons in the country and have never had to do that. I was then told that actually, I could NOT see Dris. I would have to see someone else first. I would have to allow someone else to cut my hair before Dris would. What? Is this a policy stated on your website? If it’s his policy, should you have told me immediately upon my asking for him in the first sentence? Her reply “ok, I’ll tear up your Credit Card information”. Tear it up? It’s not in some secure place? I found this entire experience, incredibly unprofessional.

Positive: Quality, ValueDris is exceptional!! I now have long hair and the cut he does on long hair is absolutely second to none. He doesn’t put too many layers which most will do. I know you’re expensive but soooooooooooo worth it!! Thank you , my hair looks amazing!!! Salon is the best I’ve ever been in. Claudia and Lauren front desk, you guys are sweethearts!Service: HairstylingDris is exceptional!! I now have long hair and the cut he does on long hair is absolutely second to none. He doesn’t put too many layers which most will do. I know you’re expensive but soooooooooooo worth it!! Thank you , my hair …More

Dris is exceptional!! I now have long hair and the cut he does on long hair is absolutely second to none. He doesn’t put too many layers which most will do. I know you’re expensive but soooooooooooo worth it!! Thank you , my hair looks amazing!!! Salon is the best I’ve ever been in. Claudia and Lauren front desk, you guys are sweethearts!