Layla nail & spa

Critical: Professionalism, Quality, ValueI called Layla Nails and stated what I wanted done. I needed 2 nails repainted as the paint was chipped. I also needed a new nail for one of my thumbs. I was told to show up anytime the next day. I showed up during my lunch break I figured at most it would take 20-25 minutes. They had me sit down when I walked in with a friend, she sat next to me. I told the lady, one of the owners, doing my nails that I was on lunch break and she had half an hour but to not rush. The other owner overheard and entered himself in the conversation. He told me I couldn’t leave until they were done. I was immediately surprised at the lack of professionalism. As a new business owner I would of NEVER told one of my clients they can’t leave. The girl doing my nails shook her head over and over. She was sloppy. It took 10-15 minutes. I went to pay and the total was $10 to repaint 2 nails and to have one replaced. I was told I couldn’t use my debit card to pay because of the amount. Luckily I had cash on me that I didn’t want to use but, had no choice. I left without giving a tip(normally I leave $5). We walked out and my friend looked at me and said “If someone talked to me like that I would of walked out.” I should of. The moment he spoke to me with such disrespect I should of left. I got to my car and realized my nails weren’t even dry. Throughout the rest of the day and on to the next the paint underneath was wet and had bubbles. I will NEVER be going back. I would rather spend the gas money drive to Peru then to step foot back into Layla Nails. They did my nails before I went to get them fixed. Why did I receive such a negative visit when they were the ones who rushed through them to begin with when I went in for a fill? Thanks Layla Nails you ruined such a good environment with your lack of courtesy and disrespect. You’ve lost my business as well as my friends and family.I called Layla Nails and stated what I wanted done. I needed 2 nails repainted as the paint was chipped. I also needed a new nail for one of my thumbs. I was told to show up anytime the next day. I showed up during my lunch break I figured …More

I called Layla Nails and stated what I wanted done. I needed 2 nails repainted as the paint was chipped. I also needed a new nail for one of my thumbs. I was told to show up anytime the next day. I showed up during my lunch break I figured at most it would take 20-25 minutes. They had me sit down when I walked in with a friend, she sat next to me. I told the lady, one of the owners, doing my nails that I was on lunch break and she had half an hour but to not rush. The other owner overheard and entered himself in the conversation. He told me I couldn’t leave until they were done. I was immediately surprised at the lack of professionalism. As a new business owner I would of NEVER told one of my clients they can’t leave. The girl doing my nails shook her head over and over. She was sloppy. It took 10-15 minutes. I went to pay and the total was $10 to repaint 2 nails and to have one replaced. I was told I couldn’t use my debit card to pay because of the amount. Luckily I had cash on me that I didn’t want to use but, had no choice. I left without giving a tip(normally I leave $5). We walked out and my friend looked at me and said “If someone talked to me like that I would of walked out.” I should of. The moment he spoke to me with such disrespect I should of left. I got to my car and realized my nails weren’t even dry. Throughout the rest of the day and on to the next the paint underneath was wet and had bubbles. I will NEVER be going back. I would rather spend the gas money drive to Peru then to step foot back into Layla Nails. They did my nails before I went to get them fixed. Why did I receive such a negative visit when they were the ones who rushed through them to begin with when I went in for a fill? Thanks Layla Nails you ruined such a good environment with your lack of courtesy and disrespect. You’ve lost my business as well as my friends and family.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueToday was my first time getting my nails done here and let me say they did an amazing job! As soon as I walked in I was greeted and the place looked nice and clean. I really loved all the color choices they have to offer and all the different choices of pedicures. I also liked the fact that I didn’t feel rushed at all and before I knew it I was in and out..Services: Pedicure, Gel manicures, Manicure, Acrylic nails, Foot massages, Dip powderToday was my first time getting my nails done here and let me say they did an amazing job! As soon as I walked in I was greeted and the place looked nice and clean. I really loved all the color choices they have to offer and all the …More

Today was my first time getting my nails done here and let me say they did an amazing job! As soon as I walked in I was greeted and the place looked nice and clean. I really loved all the color choices they have to offer and all the different choices of pedicures. I also liked the fact that I didn’t feel rushed at all and before I knew it I was in and out..

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueSo I’ve lived in Princeton for two years and would travel back to my hometown to get my nails done by my nail tech. My nail tech in my hometown left that salon so I didn’t want to drive there for someone else to do my nails and give me less of what I wanted, I decided to try out this nail salon today and OMGGGGG!! Let me start with this, I’ve never felt more welcomed into a nail salon like I did today. Liam did an amazing job on my nails. I guess I found my new permanent salon! also, I called earlier today to set up this appointment and he went the extra mile to be able to fit me in. I’m so happy I decided to try them out! Best place I’ve ever been!! Thank you, Liam!!Service: Acrylic nailsSo I’ve lived in Princeton for two years and would travel back to my hometown to get my nails done by my nail tech. My nail tech in my hometown left that salon so I didn’t want to drive there for someone else to do my nails and give me less …More

So I’ve lived in Princeton for two years and would travel back to my hometown to get my nails done by my nail tech. My nail tech in my hometown left that salon so I didn’t want to drive there for someone else to do my nails and give me less of what I wanted, I decided to try out this nail salon today and OMGGGGG!! Let me start with this, I’ve never felt more welcomed into a nail salon like I did today. Liam did an amazing job on my nails. I guess I found my new permanent salon! also, I called earlier today to set up this appointment and he went the extra mile to be able to fit me in. I’m so happy I decided to try them out! Best place I’ve ever been!! Thank you, Liam!!

Critical: ProfessionalismI am literally sitting outside of this salon writing this review as I was just turned away from an appointment that I called and made yesterday for 5 pm tonight. The incompetent business owner that I spoke with on the phone just yesterday and told him I hadn’t been to his salon before and wondered if they took walk-ins or by appointment only. He said appointments and I said great, can you do 5 pm tomorrow? Yes, he said, 5 pm is available. I drove 25 minutes for this appointment and when I walked in he rudely says “what’s your name?” Immediately after I just told him my name and why I was there. He then looks at his book and says…”No, I don’t have an Erica for 5 pm and we’re all booked for tonight!” Apparently these people don’t want or need any new clients. Don’t waste your time with this shady outfit. I doubt they’ll be in business long if this is the way they run their “business”.I am literally sitting outside of this salon writing this review as I was just turned away from an appointment that I called and made yesterday for 5 pm tonight. The incompetent business owner that I spoke with on the phone just yesterday …More

I am literally sitting outside of this salon writing this review as I was just turned away from an appointment that I called and made yesterday for 5 pm tonight. The incompetent business owner that I spoke with on the phone just yesterday and told him I hadn’t been to his salon before and wondered if they took walk-ins or by appointment only. He said appointments and I said great, can you do 5 pm tomorrow? Yes, he said, 5 pm is available. I drove 25 minutes for this appointment and when I walked in he rudely says “what’s your name?” Immediately after I just told him my name and why I was there. He then looks at his book and says…”No, I don’t have an Erica for 5 pm and we’re all booked for tonight!” Apparently these people don’t want or need any new clients. Don’t waste your time with this shady outfit. I doubt they’ll be in business long if this is the way they run their “business”.