Positive: Communication, Professionalism, QualityThis was my first visit. It was very easy to make an appointment online and even resechedule when necessary. I knew that there would be someone available by phone (during normal business hours), though, if I had questions or needed help. The facility had a very calming environment from the moment I walked into reception area. I was happy to see the precautions in place to help prevent the spread of Covid. The facility was very well organized and clean. I was reassured to see that the client medical information form was very thorough and asked for a complete list of medications as well as health conditions. I feel it is important to regard massage as a medical therapy, as I have always needed it for medical reasons and not just relaxation. My therapist, Marisa, was excellent! I was comfortable with her right away. We discussed my problem areas to work on. She was very good with the amount of pressure to use on my fibromyalgia problem areas, and responded right away the few times I let her know I needed a lighter touch. She was great in following my lead as far as having a bit of conversation and then when I was ready to really relax and be quiet. I felt very good after the massage, and I hope to receive another from her soon. This was a 100% positive experience for me, and I’ll be happy to recommend LaVida Canton and Marisa to my friends.This was my first visit. It was very easy to make an appointment online and even resechedule when necessary. I knew that there would be someone available by phone (during normal business hours), though, if I had questions or needed help. …More
This was my first visit. It was very easy to make an appointment online and even resechedule when necessary. I knew that there would be someone available by phone (during normal business hours), though, if I had questions or needed help. The facility had a very calming environment from the moment I walked into reception area. I was happy to see the precautions in place to help prevent the spread of Covid. The facility was very well organized and clean. I was reassured to see that the client medical information form was very thorough and asked for a complete list of medications as well as health conditions. I feel it is important to regard massage as a medical therapy, as I have always needed it for medical reasons and not just relaxation. My therapist, Marisa, was excellent! I was comfortable with her right away. We discussed my problem areas to work on. She was very good with the amount of pressure to use on my fibromyalgia problem areas, and responded right away the few times I let her know I needed a lighter touch. She was great in following my lead as far as having a bit of conversation and then when I was ready to really relax and be quiet. I felt very good after the massage, and I hope to receive another from her soon. This was a 100% positive experience for me, and I’ll be happy to recommend LaVida Canton and Marisa to my friends.