Lavender Nails & Spa

Critical: Professionalism, Qualityso first of all, i went in here to get my nails, toes, and eyebrows waxed. nails and toes ? PERFECT 10/10 recommend Kim she did amazing and i tiped her $25 for how good she did! then i went in to get my eyebrows done, the lady started doing them and i could feel it was too hot and you could physically tell i was in pain from it but she told me to relax and so i just sucked it up because i didn’t want to say anything, the next morning, i woke up to my eyebrows being red with little white bubbles on them from where she had burned my skin. i waited a day to see if it was just me and maybe it would go away, but today i woke up and it was still just as bad, so my mom called them. when she called the guy on the phone was rude to my mom and the only reason that i was able to get my refund was because my mom told them that she was going to post the pictures of my eyebrows to which he changed his tone real quick to avoid this, and it would’ve been if it hadn’t been for the lady that did my eyebrows. i went in to get my refund and she looked at them and told me that she could not see anything. i then showed her the picture of my eyebrows to which she responded that a little redness was normal and i told her yes, but my not 2 days later with little blisters under my eyes. she then proceeded to get mad at ME when this was HER fault and throw the money at me and told me not to come back there for any waxing to which i responded that i wasn’t planning on it. she handed me the money and i asked her a simple question about the amount because i was not quite sure to which she threw the brochure at me saying look. so i looked and saw i was wrong about the amount and said okay. she then proceeded to continue to act like i was stupid and couldn’t see the amount after i told her multiple times i saw it. these people have the WORST costumer service out of any nail salon in manteca and i will never refer anyone here. 10/10 do not recommend this place and if i could give her 0 stars i would. maybe if they treated costumers with respect they would actually have a good rating. learn some respect for your customers that pay you especially when i was nothing but nice up until she threw the money at me.Service: Waxingso first of all, i went in here to get my nails, toes, and eyebrows waxed. nails and toes ? PERFECT 10/10 recommend Kim she did amazing and i tiped her $25 for how good she did! then i went in to get my eyebrows done, the lady started doing …More

so first of all, i went in here to get my nails, toes, and eyebrows waxed. nails and toes ? PERFECT 10/10 recommend Kim she did amazing and i tiped her $25 for how good she did! then i went in to get my eyebrows done, the lady started doing them and i could feel it was too hot and you could physically tell i was in pain from it but she told me to relax and so i just sucked it up because i didn’t want to say anything, the next morning, i woke up to my eyebrows being red with little white bubbles on them from where she had burned my skin. i waited a day to see if it was just me and maybe it would go away, but today i woke up and it was still just as bad, so my mom called them. when she called the guy on the phone was rude to my mom and the only reason that i was able to get my refund was because my mom told them that she was going to post the pictures of my eyebrows to which he changed his tone real quick to avoid this, and it would’ve been if it hadn’t been for the lady that did my eyebrows. i went in to get my refund and she looked at them and told me that she could not see anything. i then showed her the picture of my eyebrows to which she responded that a little redness was normal and i told her yes, but my not 2 days later with little blisters under my eyes. she then proceeded to get mad at ME when this was HER fault and throw the money at me and told me not to come back there for any waxing to which i responded that i wasn’t planning on it. she handed me the money and i asked her a simple question about the amount because i was not quite sure to which she threw the brochure at me saying look. so i looked and saw i was wrong about the amount and said okay. she then proceeded to continue to act like i was stupid and couldn’t see the amount after i told her multiple times i saw it. these people have the WORST costumer service out of any nail salon in manteca and i will never refer anyone here. 10/10 do not recommend this place and if i could give her 0 stars i would. maybe if they treated costumers with respect they would actually have a good rating. learn some respect for your customers that pay you especially when i was nothing but nice up until she threw the money at me.