The nation’s leading aesthetic dermatology provider of laser hair removal, laser tattoo removal, and other dermatological services. LaserAway uses only the most advanced technology in a relaxing but sophisticated environment. Popular services offered include acne scar removal, non-invasive body contouring, dermal fillers, laser facials, lip injections, liquid facelifts, and photo facials. More specifically, LaserAway uses innovative dermatological products and technologies like Botox, Clear + Brilliant, VelaShape, Juvederm, Xeomin, and Thermage to achieve outstanding results.
Appointments: laseraway.com
Hours
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
Services
… View moreAddress and Contact Information
Address: 2100 El Camino Real Ste D, Palo Alto, CA 94306
Phone: (650) 285-0558
Website: https://www.laseraway.com/locations/ca/palo-alto/
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Reviews
Maryam
Laser Away has great customer service. The employees are always nice , polite, caring, friendly , and respectful of your needs. You feel welcomed and taken care of when you’re there. Jacqueline is great ! She does her job well and makes your appointment go smoothly and is very thorough. They always have your best interest in mind and let you know of promotions and specials . They try to help you find a good deal that’s reasonable in your budget . They don’t try to oversell and aren’t pushy . The ladies that work here are all very nice. I highly recommend them because you won’t be disappointed!
… moreKarina Ortiz-Cortes
This was my first time getting lip fillers and of course I was
… moreVera Maksymiuk
Had great first experience at LaserAway! I was looking to get lip filler, as it has been a while since I got it done last and was browsing around for options that would give me the results I wanted. I liked that the initial consultation was very quick, easy, and informative. Kayla did a wonderful job of walking me through their estimates, procedures, and I was able to take some time to think about all of this, and by the end of the week I had written back to go ahead and book! The process was quick , I was able to immediately get approved for a payment plan (how cool that this is an option!), fill out all of the necessary forms, send over my ID, and get a pre-appointment consultation/clearance over FaceTime. When I arrived, I was greeted with very welcoming and friendly customer service. I will say that the clinician (I wish I remembered her name because she was so sweet and professional!) did an EXCELLENT job. I barely felt a thing, which was a nice change as my last experience was quite painful at some points at a separate business I had gone to. I could tell that she knew what was doing, and the results did not disappoint! Since I was under the payment plan, all I had to do on my way out was book my touch up with the rest of my syringe in 2 weeks time, and I was out the door. Overall, I can’t say enough good things about this place. Thank you, LaserAway! See you soon 🙂
… moreelina khoshnevis
I’ve been going to Laser Away for as long as I remember for my Laser Hair Removal Needs. I recently had a small issue with the front desk regarding my appointments and I requested a call back from the manager, Kate. Although I was very disappointed from the front desk customer service, Kate was very understanding and is a phenomenal manager. I was very impressed with her customer service and attitude. She really helped me out and was the best. Thank you Kate!
… moreKanwal Saigal
I’ve been coming to this location for laser facials. The front desk is always welcoming and cheery. I recently did the clear + brilliant permea treatment. The front desk person even offered to apply the numbing cream on my face, which was nice. The treatment is uncomfortable but the pay off is worth it. The nursing staff is always thoroughly explains before and after treatment and makes sure I have spf before I leave. After about a week, I feel like I have new skin.
… moreMina Kapadia
The actual laser treatment was not terrible but the receptionist was. She asked me what time my appointment was, and I told her the time and date that I was scheduled for. She told me I was 15 mins late but still could fit me in. Thinking I messed up, I confirmed with her the time on my phone which was indeed the time I came in, actually a bit earlier in fact. I showed her the appointment time and confirmation and she said “okay” in a dismissive tone as she started talking to another client. Although it wasn’t too bad since I still was able to get my appointment, I felt like this was a weird tactic to show that the receptionist is going above and beyond by letting me in late. Either that, or something was wrong with the scheduling software. The laser technician was great though; I want to give praise where praise should be given. I understand customer service is difficult, but it would be nice to be treated with a little respect rather than dismissing me.
… moreJanet Madrigal-Duchesne
I’m pretty satisfied with my results. The nurses and receptionist have been kind to me & have been thorough with aftercare. For each treatment, it’s been a different nurse, but they have all been friendly and considerate. In the past, when I feel like they didn’t get a spot, I’ve asked to go over it again. They won’t hesitate to get every spot. Just ask and be open because you know your body best.
… moreVera Sophia Beliaev
They told me that treatments are recommended 6-8 weeks apart but they NEVER mentioned any downside to waiting longer between treatments. I only found this out when I called to inquire about buying additional treatments because my hair did not go away. Representative said that I would have to start over and confirmed that I had just put money down the drain. Also, I did my first treatment right before COVID hit then didn’t do my next treatment until later (more than 8 weeks later). No one ever mentioned that my first treatment was pointless once I came back.
… moreDeanna Davis
Palo Alto location is top notch! I highly recommend them for their the exceptional service, friendly staff, and amazing treatments. Loved my Nurse Hana, Kate the Director, and Katie at the front. I will be back 🙂
… moreG. G.
Positive: Cleanliness, Professionalism, ValueMonica is the best! I had a long day ahead of me and she made sure I was comfortable, had water and let me know how to best take care of myself after our sessions. I felt she provided extra care and went above and beyond in comparison to the others I’ve had services with. Of course they are all lovely, but she just went the extra mile and I really felt like I was cared for. Will request her for future appointments!Also, the manager, Vanessa is amazing! Not to mention gorgeous. She never ceases to amaze me. I wanted to push up my appointments to an earlier time and she made note and was able to find a time I could get things done sooner. She always let’s me know about their hot promotions and it’s safe to say I spend a lot of $ here and it’s so worth it!!! In addition to that, she’s very knowledgeable, so whenever I have questions or want to try something new, she’s my go to girl. Best location and I come from San Jose just for this service. Thanks ladies! See you next time. Monica is the best! I had a long day ahead of me and she made sure I was comfortable, had water and let me know how to best take care of myself after our sessions. I felt she provided extra care and went above and beyond in comparison to …More
Monica is the best! I had a long day ahead of me and she made sure I was comfortable, had water and let me know how to best take care of myself after our sessions. I felt she provided extra care and went above and beyond in comparison to the others I’ve had services with. Of course they are all lovely, but she just went the extra mile and I really felt like I was cared for. Will request her for future appointments!