La Moda Hair Salon

Critical: Professionalism, Quality, ValueVincenzo was very unprofessional and incompetent at his job. I went for a color correction as I had dyed my hair multiple times with box dyed and my hair turned orange, so I wanted it dyed back to my natural hair color of black. When I left the salon I thought my hair looked great, but I do feel that his prices are overpriced as you leave the salon with wet and unstyled hair. My hair doesn’t even take long to dry, so sitting under the dryer would have done fine but I was not given that option. After leaving the salon, I noticed orange spots in the back of my hair. This was probably due to the fact that he didn’t even section my hair when dying it. When I nicely reached out to him to fix the spots, he was very short and did not offer any apologies. We finalized an appointment to fix it, but 2 hours before said appointment he canceled with again no apologies or excuse. We rescheduled, and he was very condescending at the appointment. He acted as if the orange spots in my hair were not a big deal, and that I was “intense” for wanting them fixed. The orange spots are very noticeable, and when I straighten my hair I could not wear my hair half up and half down because the spots were so evident. Honestly, the whole dye job looks botched as I asked for black to match my natural hair color, but I have dark brown with reddish hues underneath with my natural black roots. With this botched job, I should have been asking for the hair to be all redyed, but I did not want to further damage my hair and went with the most egregious spots. Additionally, I would not have cared that much about the different colors I currently have in my hair if he was apologetic and not so arrogant. Poor customer service paired with mediocre skills will not retain customers!Vincenzo was very unprofessional and incompetent at his job. I went for a color correction as I had dyed my hair multiple times with box dyed and my hair turned orange, so I wanted it dyed back to my natural hair color of black. When I left …More

Vincenzo was very unprofessional and incompetent at his job. I went for a color correction as I had dyed my hair multiple times with box dyed and my hair turned orange, so I wanted it dyed back to my natural hair color of black. When I left the salon I thought my hair looked great, but I do feel that his prices are overpriced as you leave the salon with wet and unstyled hair. My hair doesn’t even take long to dry, so sitting under the dryer would have done fine but I was not given that option. After leaving the salon, I noticed orange spots in the back of my hair. This was probably due to the fact that he didn’t even section my hair when dying it. When I nicely reached out to him to fix the spots, he was very short and did not offer any apologies. We finalized an appointment to fix it, but 2 hours before said appointment he canceled with again no apologies or excuse. We rescheduled, and he was very condescending at the appointment. He acted as if the orange spots in my hair were not a big deal, and that I was “intense” for wanting them fixed. The orange spots are very noticeable, and when I straighten my hair I could not wear my hair half up and half down because the spots were so evident. Honestly, the whole dye job looks botched as I asked for black to match my natural hair color, but I have dark brown with reddish hues underneath with my natural black roots. With this botched job, I should have been asking for the hair to be all redyed, but I did not want to further damage my hair and went with the most egregious spots. Additionally, I would not have cared that much about the different colors I currently have in my hair if he was apologetic and not so arrogant. Poor customer service paired with mediocre skills will not retain customers!