Critical: Professionalism, Quality, ValueI was there for the 1st time getting my hair done Because I heard good reviews about this place. I asked the technician Teresa that I wanted highlights on my hair she mentioned it can be done even though I was growing out a semi-permanent dye put in a while ago. Nevertheless, she’s the professional so I let her do my hair. Needless to say I walked out of there with different color partially in my hair, upset and $150 out of pocket. I realize that my different color shades was worse in the light so I called back to see if she can fix it since that was not what I originally asked for. She said ok and will not charge me, so we booked the appt for a Saturday I called on Friday to confirm at 2:35pm and was told we were still on for 10am and again she will not charge me the visit.I come in Saturday and Theresa comes up to me and my mother and says I can’t take you the appt. was for 8:30am…..we were like what seriously I am being punked. She booked herself and now was acting as if she told us one time …we confirmed the day before. Honestly was I speaking to her twin sister. I demanded to get my refund and I did. Extremely Unprofessional will never go there again and will let anyone I know about the way the things were handle.Service: Hair highlightingI was there for the 1st time getting my hair done Because I heard good reviews about this place. I asked the technician Teresa that I wanted highlights on my hair she mentioned it can be done even though I was growing out a semi-permanent …More
I was there for the 1st time getting my hair done Because I heard good reviews about this place. I asked the technician Teresa that I wanted highlights on my hair she mentioned it can be done even though I was growing out a semi-permanent dye put in a while ago. Nevertheless, she’s the professional so I let her do my hair. Needless to say I walked out of there with different color partially in my hair, upset and $150 out of pocket. I realize that my different color shades was worse in the light so I called back to see if she can fix it since that was not what I originally asked for. She said ok and will not charge me, so we booked the appt for a Saturday I called on Friday to confirm at 2:35pm and was told we were still on for 10am and again she will not charge me the visit.