L.E.O. Health and Wellness

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueShowed up for a tattoo removal appointment for $550, aware it requires multiple sessions to achieve full effect. Waited 25 minutes in the lobby past appointment time. The woman eventually shows up looking like she just came off her lunch break at the pool in flip flops and shorts and very unkempt. We were directed to a room in which she handed us sunglasses and began the procedure with no gloves, no cleaning the area to be treated with alcohol or anything at all, no sanitation whatsoever. The laser treatment went fast and I noticed she missed NUMEROUS large areas. Now $550 is a large sum for incredibly subpar work. So I messaged the store that evening to voice my concerns and was met with an offer for $100 off the next treatment. The fact that the employee could have literally been any lady off the street, not professional whatsoever, was not addressed. The fact that unsanitary conditions and unsafe practices were performed was not addressed. No thanks. You guys would have been better off to offer a free session to right that wrong. No one wants to pay $450 dollars at a discounted price to acquire a possible infection. Yikes. -20/10 do not recommend.Showed up for a tattoo removal appointment for $550, aware it requires multiple sessions to achieve full effect. Waited 25 minutes in the lobby past appointment time. The woman eventually shows up looking like she just came off her lunch …More

Showed up for a tattoo removal appointment for $550, aware it requires multiple sessions to achieve full effect. Waited 25 minutes in the lobby past appointment time. The woman eventually shows up looking like she just came off her lunch break at the pool in flip flops and shorts and very unkempt. We were directed to a room in which she handed us sunglasses and began the procedure with no gloves, no cleaning the area to be treated with alcohol or anything at all, no sanitation whatsoever. The laser treatment went fast and I noticed she missed NUMEROUS large areas. Now $550 is a large sum for incredibly subpar work. So I messaged the store that evening to voice my concerns and was met with an offer for $100 off the next treatment. The fact that the employee could have literally been any lady off the street, not professional whatsoever, was not addressed. The fact that unsanitary conditions and unsafe practices were performed was not addressed. No thanks. You guys would have been better off to offer a free session to right that wrong. No one wants to pay $450 dollars at a discounted price to acquire a possible infection. Yikes. -20/10 do not recommend.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueDr.Yount is extremely knowledgeable and enthusiastic about meeting your needs. I highly recommend that you contact her for an appointment.

Dr.Yount is extremely knowledgeable and enthusiastic about meeting your needs. I highly recommend that you contact her for an appointment.

Positive: Communication, Professionalism, QualityVery homely and kind! Will definitely become full time customers, it’s worth it!

Very homely and kind! Will definitely become full time customers, it’s worth it!

Positive: Cleanliness, Professionalism, Punctuality, Quality